Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small room sizes
Cleanliness issues

Categories

Cleanliness
6.7
Some guests mentioned cleanliness issues, particularly with the small size of rooms and general upkeep.
Service
9.2
Personnel was noted as very kind and friendly in multiple reviews.
Location
9.2
The location is frequently praised for its convenience and access to public transport.
Room Quality
7.2
Guests found rooms to be smaller and simpler than expected, but some appreciated the comfort.
Amenities
6.7
Limited amenities were mentioned, with some guests noting the lack of basic facilities like a kettle.
Value for Money
7.7
Value perception varied, with some guests feeling it was priced too high for the quality offered.
Food and Beverage
7.2
Breakfast quality was criticized by some guests, reflecting on the overall dining experience.
Overall Experience
8.5
Generally a mixed experience, with good location and service but several complaints about the room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:21

Property Description

Unique Gaming Experience

Experience a stay like no other at The Arcade Hotel Amsterdam, where guests can enjoy a life-size chess board in the garden and access to a variety of retro consoles in the rooms. The arcade hall with 20 coin-up machines adds a touch of nostalgia for gaming enthusiasts.

Convenient Amenities

From free WiFi throughout the property to a 24-hour front desk, The Arcade Hotel ensures a seamless stay for all guests. Enjoy bike rentals, a comic library, and engaging game nights organized by the hotel.

Delightful Culinary Offerings

Indulge in a range of snacks and spirits at the on-site bar, and don't miss out on the breakfast-to-go bag filled with an assortment of delicious items. With a location near vibrant bars, cafés, and markets, culinary adventures await just steps away.

Book now for an unforgettable stay at The Arcade Hotel Amsterdam!

Important information:

The hotel offers a valet parking service upon request.

Please note that your credit card will be pre-authorized for the amount of the 1st night.

Please note that renovation work will be carried out from December 2025 to March 2026 and some facilities may have limited availability.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1246 reviews
Cleanliness: 6.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.5
R
Rob • solo_traveller • us
7
2026-07-24 • via Nuitee
G
Giuliano • couple • it
10
2026-07-24 • via Nuitee
M
Makar • solo_traveller • lu
8
Pros:

Easy access to publish transport and RAI
Air conditioner, price compare to other places

Cons:

Price is expensive but it's normal for amsterdam

2026-07-22 • via Nuitee
M
Michaela • couple • de
9
2026-07-21 • via Nuitee
N
Niclas • family_with_children • se
8
Mycket bra vistelse, suverän hjälp från receptionen dessutom vid hjälp med kontakt med sjukhus.
Pros:

Mycket bra område, nära till spårvagn, park, butiker och restauranger. Hela De Pijp får anses som en bra utgångspunkt vid besök i Amsterdam.

Cons:

Att frukost hade ingått i priset. Blir dyrt att köpa frukost varje dag för 4 personer.

2026-07-20 • via Nuitee
F
Frederic • solo_traveller • re
8
2026-07-20 • via Nuitee
A
Anastasiia • extended_group • nl
8
2026-07-19 • via Nuitee
Q
Quinn • solo_traveller • us
10
Had a phenomenal stay. Facilities and staff were amazing, especially Ivo at the front desk who was extremely helpful and
2026-07-19 • via Nuitee
M
Mimmi2 • extended_group • it
8
Weekend di relax
Pros:

Ottima posizione, il quartiere e' tranquillo e molto piacevole, con tanti ristoranti e pub. Proprio davanti l'hotel c'e' un parco dove rilassarsi. A pochi minuti a piedi si raggiunge la fermate del tram e metro.
Non abbiamo usufruito della colazione, ma il bar metteva comunque a disposizione di tutti i clienti la macchinetta per l'acqua fresca e calda per the' e tisane 24/24. Camera non troppo grande, ma ben arredata e pulita. Letti comodi.

Cons:

Nulla di particolare, avremmo forse gradito un mini frigo nella camera per tenere l'acqua o qualche cibo al fresco essendo estate.
Cuscini troppo alti, ma quella probabilmente e' questione di abitutine :)

2026-07-16 • via Nuitee
I
Izhar • couple • il
10
ממליץ מאוד לכולם
Pros:

הכל היה כמו שצריך הצוות היה לעזור לכל שאלה וטיפלו בכל הבעיות שלנו המיקום של המלון ממש טוב ונוח האווירה של המקום טובה החדר מדהים ממליץ מאוד למי שרוצה לחוות את אמסטרדם כמו שצריך

2026-07-16 • via Nuitee
S
Shira • solo_traveller • il
10
2026-07-15 • via Nuitee
N
Nena • extended_group • de
9
2026-07-15 • via Nuitee
H
Hailey • couple • fr
8
Pros:

The location was amazing, very easy to get into the city center and the park next to it was lovely. Additionally the staff was very kind and friendly. We loved the option to rent bikes for the day it was very convenient.

Cons:

The only negative of the stay is the building is very poorly insulated for sound to the other rooms and the upstairs room was up all night making a lot of noise making it difficult to sleep.

2026-07-15 • via Nuitee
L
Lari • solo_traveller • fi
7
2026-07-13 • via Nuitee
B
Bernard • couple • fr
8
Nous avons apprécié cet hébergement
Pros:

Accès facile métro

Cons:

Toilettes très exigues

2026-07-13 • via Nuitee
S
Shira • solo_traveller • il
10
Pros:

הצוות מקסים. קרוב לבית חב'ד ולשוק אלברט
יש גם רכבת קרובה לדאם
אם לא לוקחים "סוויטה" אז החדר יחסית קטן אבל סהכ בסדר גמור.

2026-07-12 • via Nuitee
M
Mamta Virendra • solo_traveller • in
7
Enjoyed staying at the property
2026-07-11 • via Nuitee
M
Miranda • family_with_children • de
8
2026-07-11 • via Nuitee
H
hill • solo_traveller • gb
1
Awful
Pros:

Location

Cons:

I was really disappointed with my stay. The hotel looks much nicer online than it does in person. The photos give the impression of a beautiful boutique hotel with a bespoke, bohemian feel, but the reality was very different. The building was covered in scaffolding, and the hotel itself is much smaller than it appears in the pictures.

Before my stay, the hotel had agreed to do something special for my birthday, but when I arrived, nothing had been prepared. I mentioned this to the staff, who apologized and offered me a complimentary bottle of champagne or wine instead. They told me I could collect it later since I was heading out, assuring me that someone would be available 24 hours a day and that the handover would be noted.

Getting to my room wasn’t a great experience either. There was so much construction going on that it felt unsettling, and I genuinely questioned whether guests should even be staying on that floor. My room didn’t even have a visible number, so I had to guess which door was mine. Once inside, I found the room to be extremely small with no view whatsoever. The only real positive was that the air conditioning worked well.

The biggest disappointment came the following morning when I went to collect the complimentary gift I had been promised. The staff member on duty was incredibly rude. He insisted he knew nothing about it and refused to honor what the previous staff had offered, even after I showed him the messages confirming the arrangement and explained who I had spoken to. He showed no interest in helping or resolving the issue, which left a very poor impression.

Overall, this hotel is not worth the price. Between the misleading photos, ongoing construction, tiny rooms, poor communication, and disappointing customer service, I wouldn’t recommend staying here in its current state. The lift is also incredibly small and feels quite claustrophobic.

The only real advantage is the location, which is convenient.

2026-07-11 • via Nuitee
A
Andrea • couple • es
7
2026-07-09 • via Nuitee