Peppers Southern Cross Melbourne

Hotels
•
Peppers
8.6 (2660 reviews)
679 La Trobe Street , Melbourne , au
+61 3 9190 0000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Professional staff
Cons:
Poor cleanliness in some areas
Slow check-in process
Limited food options

Categories

Cleanliness
7.99
Guest reported issues with kettle cleanliness and missed housekeeping.
Service
8.46
Service was acceptable but some guests experienced slow service during check-in.
Location
9.5
Location is praised across multiple reviews for its proximity to attractions.
Room Quality
8.95
Rooms are described as comfortable and spacious.
Amenities
8.48
Some amenities like the pool are good but the kitchen wares were lacking.
Value for Money
8.44
General sentiment is positive for value, but some amenities need improvement.
Food and Beverage
7.99
Breakfast options were noted as limited; guests expressed disappointment.
Overall Experience
8.96
Mixed experiences with both positives and negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Luxurious Amenities
Peppers Docklands offers an outdoor pool and fitness centre, perfect for relaxation and staying active during your stay. The air-conditioned rooms are equipped with modern facilities, ensuring a comfortable experience for all guests.

Convenient Location
Situated just 300 metres from Marvel Stadium, and 1.4 km from the Melbourne Convention and Exhibition Centre, Peppers Docklands provides easy access to key attractions in the city. Additionally, being only 18 km away from Tullamarine Airport, it's a convenient choice for travelers.

Dining Experience
Indulge in a delicious breakfast service at the on-site restaurant, open 7 days a week. On Friday and Saturday nights, unwind at the bar with a selection of wines and spirits. With a 24-hour front desk and excellent facilities, Peppers Docklands ensures a memorable stay in Melbourne.

Important information:

Please note, there is a 1.1% credit card surcharge when using a credit card.

Please note that guests must sign the properties Terms of Stay. The property will be in touch after booking to provide these.

Please note this property offers on-site parking at $45 per night for self-parking or $60 per night for valet parking. Parking spaces are limited and subjected to availability upon arrival.

Views are obstructed across all room types.

Restaurant is open for breakfast service only, 7 days a week (excluding Public Holidays). Bar is open Friday and Saturday night for drinks only (excluding Public Holidays)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 60 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 40 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2660 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
B
Brent • couple • au
10
Pros:

Property is clean comfortable and really well placed in the city just far enough out of the city but not to far

2026-07-24 • via Nuitee
N
Natalie • solo_traveller • au
10
Close to southern cross station
Pros:

Comfortable bed, I got upgraded. Also close the the train station

2026-07-24 • via Nuitee
P
Paul • solo_traveller • au
9
2026-07-22 • via Nuitee
C
Cynthia • couple • au
9
perfect
Pros:

great location, tram right outside. Marvel stadium right next door. Bed and pillows were fantastic.

Cons:

only 2 things more coffee, tea etc in the room. also some wipes of some sort to wipe up any spills.

2026-07-21 • via Nuitee
A
Alison • family_with_children • au
9
2026-07-20 • via Nuitee
P
Paul • couple • au
9
Great place, will stay again
Pros:

Great location, all facilities were great

Cons:

We were given a accessible bathroom which wasn’t ideal

2026-07-19 • via Nuitee
R
Rani • couple • au
10
2026-07-19 • via Nuitee
J
Jo-anne • extended_group • au
8
We did book for 6 adults, had to chase up trundle beds which they put in 2 separate rooms and had no towels supplied for
Pros:

Great location, close to everything

Cons:

Didn’t accept cash. Husbands card didn’t work so didn’t have breakfast

2026-07-19 • via Nuitee
P
Paul • solo_traveller • au
9
Pros:

Check in process was fast and simple. Staff very friendly

2026-07-18 • via Nuitee
C
Celine • solo_traveller • au
9
Great hotel & great staff at the front desk
Pros:

The staff were very helpful and kind! Room was comfortable and well priced & it was close to public transport.

2026-07-18 • via Nuitee
A
ARVIN • solo_traveller • nz
10
2026-07-17 • via Nuitee
T
Tash • couple • au
7
2026-07-16 • via Nuitee
L
Leanne • solo_traveller • au
10
Pros:

Seamless check in process, location so close to marvel stadium and free tram to the mall straight out the front.

2026-07-16 • via Nuitee
A
Alysha • solo_traveller • au
10
2026-07-16 • via Nuitee
J
John • couple • au
7
2026-07-15 • via Nuitee
L
LEANNE • solo_traveller • au
9
Pros:

Convenient location
Close to southern cross for shopping

2026-07-13 • via Nuitee
T
Tanja • solo_traveller • au
9
Pros:

Fantastic location, nice and clean, friendly staff

Cons:

The pool was a little hard to access, as you have to go through another building. But it was very nice/clean with excellent views
Oh and there was no toaster?

2026-07-13 • via Nuitee
B
Bobbi • solo_traveller • nz
9
Pros:

Everything. Staff were polite, professional and efficient. The room was clean, comfy bed, great amenities.

2026-07-13 • via Nuitee
C
Courtney • family_with_children • au
10
For once night it wasn’t that bad ! I did like the room great views of buildings haha. But all in all was super fantasti
Pros:

Very modern facilities, felt fresh and amazing

Cons:

I mean I didn’t like the whole close bathroom door so the steam don’t let off smoke alarms as I found the exhaust fan would t turn on when lights were on

2026-07-12 • via Nuitee
S
Samantha • family_with_children • au
7
Good
Pros:

Friendly staff, clean and good location

Cons:

Room wasn’t as described. Missing the sofa bed that we needed and advised that would be there

2026-07-12 • via Nuitee