Peppers Southern Cross Melbourne

Hotels
•
Peppers
8.6 (2716 reviews)
679 La Trobe Street , Melbourne , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Professional staff
Cons:
Poor cleanliness in some areas
Slow check-in process
Limited food options

Categories

Cleanliness
7.99
Guest reported issues with kettle cleanliness and missed housekeeping.
Service
8.46
Service was acceptable but some guests experienced slow service during check-in.
Location
9.5
Location is praised across multiple reviews for its proximity to attractions.
Room Quality
8.95
Rooms are described as comfortable and spacious.
Amenities
8.48
Some amenities like the pool are good but the kitchen wares were lacking.
Value for Money
8.44
General sentiment is positive for value, but some amenities need improvement.
Food and Beverage
7.99
Breakfast options were noted as limited; guests expressed disappointment.
Overall Experience
8.96
Mixed experiences with both positives and negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Luxurious Amenities
Peppers Docklands offers an outdoor pool and fitness centre, perfect for relaxation and staying active during your stay. The air-conditioned rooms are equipped with modern facilities, ensuring a comfortable experience for all guests.

Convenient Location
Situated just 300 metres from Marvel Stadium, and 1.4 km from the Melbourne Convention and Exhibition Centre, Peppers Docklands provides easy access to key attractions in the city. Additionally, being only 18 km away from Tullamarine Airport, it's a convenient choice for travelers.

Dining Experience
Indulge in a delicious breakfast service at the on-site restaurant, open 7 days a week. On Friday and Saturday nights, unwind at the bar with a selection of wines and spirits. With a 24-hour front desk and excellent facilities, Peppers Docklands ensures a memorable stay in Melbourne.

Important information:

Please note, there is a 1.1% credit card surcharge when using a credit card.

Please note that guests must sign the properties Terms of Stay. The property will be in touch after booking to provide these.

Please note this property offers on-site parking at $45 per night for self-parking or $60 per night for valet parking. Parking spaces are limited and subjected to availability upon arrival.

Views are obstructed across all room types.

Restaurant is open for breakfast service only, 7 days a week (excluding Public Holidays). Bar is open Friday and Saturday night for drinks only (excluding Public Holidays)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.6
Based on 2716 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
K
Kessara • family_with_children • au
9
2026-09-19 • via Nuitee
B
Bernard • solo_traveller • au
10
Pros:

Service location

2026-09-18 • via Nuitee
A
Alicia • family_with_children • au
10
2026-09-18 • via Nuitee
M
Michael • couple • au
7
2026-09-15 • via Nuitee
S
SHU-FANG • couple • tw
10
2026-09-15 • via Nuitee
S
SHU-FANG • couple • tw
10
2026-09-15 • via Nuitee
P
Philip • couple • au
6
2026-09-13 • via Nuitee
D
Dukyeon • solo_traveller • au
9
2026-09-11 • via Nuitee
S
Sandhya • family_with_children • au
10
Thoroughly enjoyed my stay.
Pros:

Clean, posh and friendly staff

2026-09-10 • via Nuitee
J
Julia • solo_traveller • au
10
2026-09-10 • via Nuitee
J
James • solo_traveller • au
7
Fine for a short stay.
Pros:

Location

Cons:

All the room doors slam shut very loudly and so I was woken up very early in the morning with other people along the corridor leaving. The breakfast buffet is uninspired and not worth the $35.

2026-09-09 • via Nuitee
L
Lauren • couple • au
9
2026-09-09 • via Nuitee
J
Jan • extended_group • au
8
Pros:

Cooper at the front desk was particularly friendly and helpful our entire stay, he always had a smile and went above and beyond to be helpful - thank you :). Breakfast was also really good, well laid out and lots of variety.

Cons:

The room was pretty noisy but I think that was due to the location, no fault of the staff

2026-09-07 • via Nuitee
U
Umesh • family_with_children • au
1
It was my mistake to booked this hotel by looking photos.
Pros:

The car parking fee was too high, the mattress was too soft to sleep on and the room was too narrow.

Cons:

The hotel photos show a skyscraper, a swimming pool, and a gym, but the actual hotel has only five floors and no gym or swimming pool.

2026-09-07 • via Nuitee
K
Kessara • couple • au
9
2026-09-06 • via Nuitee
C
chris • solo_traveller • au
10
Excellent stay
Pros:

Excellent location right next to marvel stadium tram network right at the front door very clean hotel and rooms

Cons:

No free bottles of water in the rooms which was a shame

2026-09-06 • via Nuitee
R
Robertson • solo_traveller • au
10
Pros:

Convenience, service and style.

Cons:

Nil

2026-09-02 • via Nuitee
L
lynnette • solo_traveller • au
9
Pros:

Location
Staff were awesome

2026-09-01 • via Nuitee
A
angievski • solo_traveller • au
1
2026-08-31 • via Nuitee
M
McLaglen Family • solo_traveller • au
9
Great room
Pros:

Friendly staff at check-in/out
The room was well appointed, and the bathroom clean with nice shower.
Perfect proximity to Marvel Stadium

Cons:

The breakfast staff member was less than enthusiastic when we asked for pre-arranged gluten-free toast. She said I'd have to ask, and we told her we prearranged it. She walked away so we went and sat. We were finished minus the GF toast when a plate piled high with food came out. She plopped it on the table and said, "Get bacon from the buffet if you want it"
Terrible unexpected service

2026-08-31 • via Nuitee