Hilton Garden Inn Cusco

Hotels
Hilton Garden Inn
9.1 (493 reviews)
Santa Ana - Av. Abancay (Ex Av. Apurimac) Nro 207 , Cusco , pe

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Location further from central Cusco
Extra charge for cappuccino

Categories

Cleanliness
9.23
Rooms were clean and spacious with a spotless room mentioned.
Service
9.7
Staff were outstanding, friendly, and attentive throughout the stay.
Location
8.24
A little further from central Cusco than desired, but peaceful with great views.
Room Quality
9.19
Rooms were modern, comfortable, and well-equipped.
Amenities
9.22
All expected amenities were provided, with additional thoughtful gestures noted.
Value for Money
8.68
Generally good value but mentioned a charge for cappuccino during breakfast.
Food and Beverage
9.23
Breakfast was excellent with a wide selection and high quality.
Overall Experience
9.3
Unforgettable experience with personal touches and a welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Stunning Views and Convenience
Experience breathtaking city and mountain views at Hilton Garden Inn Cusco, located in the heart of the historic city centre. Just steps away from Cusco's main square, indulge in the on-site restaurant, room service, and a 24-hour convenience store for all your needs.

Modern Amenities and Comfort
Relax in rooms filled with natural light and equipped with top-notch amenities including Neutrogena toiletries, a flat-screen TV, air conditioning, and a safety deposit box. Some rooms even boast a private terrace for a tranquil courtyard experience.

Exceptional Service and Location
With a 24-hour front desk and a gift shop, our attentive staff ensures your stay is seamless. Explore nearby attractions like La Merced Church and enjoy easy access to Alejandro Velasco Astete International Airport. Book now for an unforgettable stay at Hilton Garden Inn Cusco.

Important information:

All billing is in local currency at exchange rate of the Hotel.

Up to 2 children per room, age 12 and younger, eat free Breakfast when book Breakfast rate, Children ages 13 and over are considered adults for Bed and Breakfast rate and pay additional charge- Must book this rate to receive benefits. Full details at check-in.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 493 reviews
Cleanliness: 9.23
Service: 9.7
Location: 8.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.3
D
Daria solo_traveller br
9
Will come back again.
Pros:

Great hotel, very comfortable rooms. Excellent breakfast.
I really liked that they have self-service la under y, saved us money and time.

Cons:

Location is not ideal. Although the view is beautiful, it is very high up the hill. Hard to walk due to altitude. With kids we could come down but had to take Uber up.

2026-07-25 via Nuitee
D
Daria family_with_children br
9
2026-07-25 via Nuitee
R
Rafael family_with_children pe
10
Excelentes instalaciones, el personal muy atento y cálido
Pros:

Las instalaciones estuvieron fenomenales, lindo hotel

Cons:

esta lejos de la plaza, pero cerca de la salida de cuzco hacia urubamba, estoy acostumbrado a salir de mi hotel y caminar en cuzco

2026-07-24 via Nuitee
F
Fernanda family_with_children br
9
Hotel maravilhoso. Aconchegante, e funcionários atenciosos. Limpeza impecável. Tem restaurante o dia todo, até ao jantar
Pros:

Hotel bem localizado. Limpeza impecável. Quarto amplo e confortável. Café da manhã muito bem servido. Tem bebedouro em cada andar.

Cons:

O tamanho da cama de casal. É a menor que tem, acaba ficando desconfortável. Mas apenas isso.

2026-07-23 via Nuitee
S
Sophie couple nl
10
Super fijn
Pros:

Personeel was bijzonder behulpzaam. Het was mooi en een fijne locatie. Niks op aan te merken.

2026-07-22 via Nuitee
V
Viraj extended_group co
9
Pros:

Breakfast

Cons:

No Gymnasium

2026-07-22 via Nuitee
M
Moshe solo_traveller il
9
מלון מעולה
Pros:

מלון מעולה. נוף נהדר של העיר מהחדר. צוות שירותי ונחמד..

Cons:

קרוב למרכז אבל בעליה תלולה.

2026-07-21 via Nuitee
R
Rommy solo_traveller cl
10
Pros:

Tamaño habitación, instalaciones, equipamiento, atención amable

2026-07-20 via Nuitee
O
Ortega family_with_children cl
10
2026-07-19 via Nuitee
A
Alex solo_traveller us
6
2026-07-19 via Nuitee
A
Anders couple dk
8
2026-07-18 via Nuitee
J
JesusJerez solo_traveller es
10
2026-07-15 via Nuitee
J
JesusJerez solo_traveller es
10
2026-07-15 via Nuitee
F
FRANCISCO CARLOS couple br
10
Prazerosa
Pros:

Atendimento e instalações

Cons:

A TV do quarto poderia ter acesso a aplicativos pessoais

2026-07-13 via Nuitee
U
U5107NJpetera Family
6
Difficult
Pros:

The hotel itself was nice but we were given the wrong room type. They were good enough to switch the room but we had to switch again because of a chemical osor.

2026-07-11 via Tripadvisor
H
Henrique family_with_children br
8
2026-07-11 via Nuitee
P
Priscilla family_with_children br
9
2026-07-10 via Nuitee
Y
Yanna family_with_children bg
9
2026-07-07 via Nuitee
M
Micheline couple br
10
Conforto, comida maravilhosa e excelente colaboradores.
Pros:

Dos colaboradores, do conforto, e do restaurante.

Cons:

Fica um pouco longe da Plaza del as Armas

2026-07-07 via Nuitee
Łukasz couple pl
10
Pros:

Amazing hotel. Great location and very good food.

2026-07-06 via Nuitee