Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Attentive staff
Comfortable rooms
Good value for money
Cons:
Limited food options
Distance to city center

Categories

Cleanliness
9.46
Guests repeatedly mentioned cleanliness in their reviews, highlighting the well-maintained environment.
Service
9.43
There were multiple positive comments on the staff's attentiveness and helpfulness.
Location
8.97
Location received mixed reviews but was generally seen as good, despite some noting the distance to the city center.
Room Quality
9.42
Reviews praised the comfort and quality of the rooms.
Amenities
8.45
Some guests noted the lack of food and beverage options, affecting the amenities score.
Value for Money
9.41
Numerous reviews highlighted the hotel as a great value for the price paid.
Food and Beverage
7.46
Guests expressed disappointment regarding the lack of food services.
Overall Experience
9.43
Overall, guests had a very positive experience, as indicated by their willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Modern Rooms with Free Wi-Fi:
Hotel Casa Blanca in Chetumal offers spacious rooms with modern décor and complimentary Wi-Fi, ensuring a comfortable stay with seamless connectivity.

Convenient Location and Parking:
Located just 5 minutes from Chetumal International Airport, guests can easily reach the hotel. With free private parking available, you can explore the city hassle-free.

Nearby Attractions and Easy Access:
Explore the rich culture at the Museum of Mayan Culture just 1 km away or visit the city’s Biouniverzoo at a close distance of 3 km. Don't miss out on a trip to the stunning Laguna Bacalar, only 30 minutes by car from Casa Blanca.

Experience comfort and convenience at Hotel Casa Blanca. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Location

Guest Reviews

9
Based on 914 reviews
Cleanliness: 9.46
Service: 9.43
Location: 8.97
Room Quality: 9.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 9.43
J
Jose Cicero • couple • br
9
2026-10-16 • via Nuitee
M
Michael • extended_group • bz
9
2026-10-12 • via Nuitee
G
Gonzalez • solo_traveller • mx
10
Recomendable
Pros:

Lo amplio del cuarto

Cons:

Que no tiene restaurante

2026-10-12 • via Nuitee
H
Hector • solo_traveller • mx
10
2026-10-09 • via Nuitee
A
Anna • extended_group • us
10
2026-10-07 • via Nuitee
M
MARIA JOSE • couple • mx
9
Excelente hotel
Pros:

La limpieza de todo el hotel, la habitación impecable, hay jabon, tienen secadora y caja de seguridad, crema shampo, agua y vasos, las camas estaban muy bien y las alhomadas igual, todo funcionaba excelente. En la recepción el cafe estaba delicioso y te prestan la plancha si ocupas, el estacionamiento es amplio y muy muy limpio. Ademas hay un restaurante cerca el Rincón Andaluz super buenisimo y limpio y la comida deliciosa. Por otro lado esta cerca de farmacias y muy ubicado por el tema de la comida. lo recomiendo muchisimo!!

2026-10-07 • via Nuitee
O
Ofel • extended_group • bz
10
I have made Hotel Casa Blanca my favorite place to stay while visiting chetumal
Pros:

Clean & comfortable!

2026-10-07 • via Nuitee
A
Abraham • extended_group • mx
8
2026-09-14 • via Nuitee
J
Jose Angel • solo_traveller • mx
10
Pros:

Lo comodo, limpio y esta bien ubicado

Cons:

El servicio de Internet

2026-09-05 • via Nuitee
E
ERIC CHARLES • couple • mx
9
Pros:

Muy bien la habitacion y sus servicios, la recepcion y la amabilidad del la gente

Cons:

Esta un poco retirado del centro. El estacionamiento es pequeño. Un restaurante sencillo para desayunar seria un Plus ... Son detalles , todo lo demas muy bien !!!

2026-09-04 • via Nuitee
A
Adriana • solo_traveller • mx
8
Pros:

Muy limpio y personal amable

2026-09-02 • via Nuitee
C
CYNTHIA • couple • bz
9
Great value hotel; comfortable stay.
Pros:

Property was clean and had good parking.

2026-08-31 • via Nuitee
M
Massena • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Jennifer • family_with_children • mx
9
Buena calidad vs precio
Pros:

Las camas muy comodas, y buena atención del personal.

Cons:

En las habitaciones de atrás no llega el internet

2026-08-31 • via Nuitee
V
Victor • solo_traveller • mx
9
2026-08-30 • via Nuitee
V
Vega • couple • mx
10
2026-08-29 • via Nuitee
R
Rosado • family_with_children • bz
8
Overall, the stay was good.
Pros:

very comfortable room.

Cons:

One of the two rooms was worn and needs some maintenance . The bathrooms, specifically the shower tiles could do with a little scrubbing.

2026-08-27 • via Nuitee
K
Keren Yasbeth • solo_traveller • mx
10
Ampliamente recomendado.
Pros:

La ubicación, las instalaciones.

Cons:

No aplica

2026-08-25 • via Nuitee
V
Victor • solo_traveller • mx
10
Pros:

El servicio.

2026-08-25 • via Nuitee
M
María Cristina • couple • ar
3
Una lamentable estadía
Pros:

No daré explicaciones

Cons:

Lo que no me gustó , y es el motivo del bajo puntaje, es que no se respetaron las pautas por la que elegí este hotel.
En el contrato de la reserva dice claramente “no se necesita pagar por adelantado “ Grande fue mi sorpresa cuando me entero que ya lo habían debitado de mi cuenta diciendo que es Booking el que realiza el cobro. Tampoco me pudieron mostrar la fecha del cobro ni la hora. Estuvimos recorriendo México durante 45 días. Fuimos a 16 hoteles todos reservados a través de Booking y en todos los casos se respetó la modalidad “no se necesita pagar por adelantado “. Era el último hotel de nuestra recorrida. Siempre dividimos la cuenta entre los dos huéspedes, pagando la mitad cada una. Me parece una falta GRAVÍSIMA. Me vi completamente perjudicada y estafada.

2026-08-24 • via Nuitee