Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Affordable / great value
Clean and comfortable room (reported by several guests)
Courteous, helpful and friendly staff
Close to downtown and metro (short walk)
Modern furnishings in rooms
Coffee available in the hall
Basic in-room amenities (fridge, shampoo, TV)
Quiet room option available
Cons:
Breakfast repeatedly criticized (limited, poor quality, broken coffee machine)
Area described as dodgy/noisy with many homeless/drug users
Rooms are small and can feel cramped
Housekeeping inconsistencies — some rooms not cleaned during stay
Cable outages and spotty internet in rooms
Parking garage not accessible early; street parking issues
Room defects reported (broken tiles, awkward shower doors, creaky/unclean beds)
Occasional service lapses (promised room changes not followed up)

Categories

Cleanliness
6.1
Mixed reports: several guests praised clean, comfortable rooms, but multiple comments note rooms not cleaned during stay, beds with hairs and forgotten housekeeping — overall slightly above neutral but inconsistent.
Service
9
Mostly positive: staff frequently described as courteous, helpful and friendly at reception; a few isolated service failures (e.g., room-change promised then forgotten) but overall strong staff interactions justify a high score.
Location
6
Convenient for downtown/metro access (short walk) but repeatedly described as a dodgy/noisy area with many homeless/drug users and safety concerns at night — useful location but with notable drawbacks.
Room Quality
5.8
Mixed: some modern furnishings and comfortable beds, but rooms are small, shower doors awkward, broken tiles reported, creaky beds and cramped layouts reduce the score.
Amenities
8
Good basic amenities noted (fridge, TV/smart TV alternatives, shampoo/gel, coffee machine in the hall) though some failures reported (cable outage, spotty internet, occasional broken coffee machine). Overall a solid amenities offering for the price.
Value for Money
8
Repeatedly called affordable and good value for San Francisco; guests recommend it for the price despite some service/food compromises.
Food and Beverage
4
Consistently negative: breakfast described as poor (limited yogurt/cookie, bad/unripe fruit, coffee machine often broken) — F&B is a weak point.
Overall Experience
6.7
Mixed overall: affordability, convenient location and helpful staff balanced against small rooms, inconsistent housekeeping, noisy/dodgy surroundings and poor breakfast; aligns with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:58

Property Description

Luxurious Accommodation in Downtown San Francisco

Hotel EPIK, located just a short walk from Civic Center Plaza, offers a luxurious stay in Downtown San Francisco. Modern Amenities for Comfort include free WiFi, satellite TV, iPod docking stations, and custom bath products. Each room features a single-cup coffee machine for your convenience.

Dining and Entertainment Options

Indulge in vegan and vegetarian cuisine at the SON & GARDEN restaurant or unwind at the SECRET BAR AND LOUNGE on-site.

Convenient Location for Exploring

With attractions like Bill Graham Civic Auditorium and shopping at Union Square within walking distance, Hotel EPIK is the perfect base for your San Francisco adventures. Book your stay now for a memorable experience!

Important information:

Please note: An incidental fee is due upon check-in and must be paid using a credit card. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 1647 reviews
Cleanliness: 6.1
Service: 9
Location: 6
Room Quality: 5.8
Amenities: 8
Value for Money: 8
Food and Beverage: 4
Overall Experience: 6.7
J
Jakub • solo_traveller • us
3
Pros:

has breakfast

Cons:

whole place smelled very bad, noisy at night and still over $500/night

2026-09-17 • via Nuitee
A
andres • couple • es
7
Barrio de sin hogar
Pros:

Era barato y estaba limpio

Cons:

La ubicación es donde están todos los tíos en la calle pinchándose drogas, no te quedes si viajas solo

2026-09-15 • via Nuitee
G
GIAN PIETRO • solo_traveller • it
7
2026-09-15 • via Nuitee
T
Tambriz • solo_traveller • us
9
Pros:

I love because id quite and good vibe

Cons:

I think the breakfast nothing compared with other hotel

2026-09-13 • via Nuitee
A
Ahmad • couple • us
4
Suitable location but small rooms
Pros:

Location

Cons:

Small room , car parking

2026-09-12 • via Nuitee
N
Nils • couple • de
5
2026-09-10 • via Nuitee
R
RUBEN • solo_traveller • ar
9
2026-09-10 • via Nuitee
L
Lilla • couple • hu
8
2026-09-09 • via Nuitee
M
Merveille • couple • ca
1
Décevant
Pros:

Bien situé, à 20 minutes à pieds du centre ville.

Cons:

Le quartier est peu agréable, avec de nombreux campements de sans-abris dans les rues alentour. L’hôtel lui-même était décevant : petit-déjeuner inexistant (choix restreint et fruits pourris), machine à café hors service, climatisation défectueuse et lavabo bouché dans notre première chambre. Le ménage n’est pas fait quotidiennement et il n’y a pas de frigo dans les chambres. Les chambres sont également sombres et manquent fortement d’éclairage naturel en plus de donner principalement vue sur les personnes sans-abri dans les rues. La connexion wifi n’est pas sécurisée. Je ne recommanderais pas.

2026-09-02 • via Nuitee
J
Jorge • couple • us
1
It doesn’t have parking.
Pros:

The rooms were clean.

Cons:

I didn’t like that there’s no parking meter parking, and the alley where you leave your car for 10 minutes to check in is very dangerous—we were almost robbed. We had a really bad experience, so we had to leave and didn’t spend a single night there.

2026-09-02 • via Nuitee
P
Paul • solo_traveller • de
6
Schlechte Lage. Quasi kein Frühstück. Günstig. Kleines Zimmer
Pros:

Wenigstens etwas Frühstück. Ein bisschen Obst, Zuckerfraß, Zuckerjoghurt und Kaffee

Zimmerausstattung war ok.

Cons:

Kaffeemaschine im Zimmer kann man sich sparen.

Hellhöriges Zimmer. Laute Straßengeräusche.

Sehr viele Obdachlose vor dem Hotel. Am besten geht man nur zum Schlafen dort hin. Man sollte auch nicht zu spät durch die Straßen laufen. Sehr viele Zwielichtige Gestalten taumeln hier herum.

Frühstück geht besser.

Zimmer war ziemlich klein.

2026-08-30 • via Nuitee
N
Nora • solo_traveller • us
10
Surprisingly decent. Lots of walkable restaurants.
Pros:

For the price it couldn’t be beat… I didn’t need much and to me everything is walkable so got around fine. I’m traveling solo as a woman and had some hesitation staying in this area of town, and there were some questionable persons I walked by in the streets at times, but that’s anywhere and never felt unsafe.

Cons:

The tv in the room didn’t work. I don’t particularly care and never even reported it to the front desk but would have been nice on occasion to have the background noise.

2026-08-29 • via Nuitee
L
Ludwin • couple • gt
10
Un lugar bonito, cerca de todo y tranquilo
Pros:

El lugar es centrico, esta renovado, bonito y muy cerca de todo.... un lugar muy tranquilo para quedarse un par de días...

Cons:

No tiene parqueo propio pero si se pudo quedar el auto en la calle sin ningun problema.. Solo pendiente de la hora y los dias en que pasan a limpiar las calles

2026-08-27 • via Nuitee
A
Anita • couple • hu
9
2026-08-25 • via Nuitee
F
Fernando • extended_group • pe
7
Pros:

Ubicado en un lugar céntrico, con espacios como para estar un par de noches si viajas de paso o por trabajo.

2026-08-24 • via Nuitee
M
Michael Johannes • solo_traveller • de
8
2026-08-18 • via Nuitee
M
Michael Johannes • solo_traveller • de
8
2026-08-18 • via Nuitee
A
Aneta • solo_traveller • pl
7
Pros:

Ogólnie bylo w porządku, żadnych problemów z hotelem. Jest tez w centralnej lokalizacji i blisko wielu śródków transportu co ułatwia zwiedzanie i poruszanie sie po mieście. Dookoła sa dobre restauracje, bary i śniadaniownie.

Cons:

Lokalizacja jest słaba pod względem tego ze to jednak tenderloin ale początek wiec nie jest najgorzej. W nocy polecam wracać Waymo, jak sie jest uważnym to bez problemów w tej okolicy.

2026-08-14 • via Nuitee
S
Sandra • family_with_children • de
7
Für einen Kurztrip absolut empfehlenswert! Wir würden hier wieder buchen.
Pros:

Zentrale Lager, saubere Zimmer, kleines aber feines Frühstück mit Kaffeemaschine, super zuvorkommendes Personal!

Cons:

Die Zimmer sind sehr klein, man kann keinen Koffer offen legen.

2026-08-14 • via Nuitee
I
Iryna • family_with_children • us
1
2026-08-10 • via Nuitee