Casa Esmeralda by Katari

Hotels
9.4 (1208 reviews)
Pasaje Esmeralda, 160 , Cusco , pe

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues in specific areas
Some rooms not having windows

Categories

Cleanliness
8.43
Several reviews noted cleanliness issues; thus, score adjusted down slightly.
Service
9.9
Exceptional service mentioned multiple times, including praises for staff's attentiveness.
Location
9.44
Reviews confirmed good location, close to necessary transport, albeit not in the tourist center.
Room Quality
9.39
Rooms praised for comfort and aesthetics; minor complaints about some specifications.
Amenities
9.42
Amenities positively noted, with breakfast and tea service highlighted.
Value for Money
9.38
Overall good value; however, minor complaints on room quality slightly affect this score.
Food and Beverage
9.43
Breakfast received high praise, reflecting positively on food quality.
Overall Experience
9.8
Overall stay described as spectacular, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:33

Property Description

Luxurious Accommodation in the Heart of Cusco

Comfort and Convenience: Casa Esmeralda by Katari boasts a 24-hour front desk, concierge service, and private parking for a hassle-free stay. Each room features modern amenities such as a flat-screen TV, safety deposit box, and free WiFi.

Scenic Views and Relaxation: Guests can unwind on the sun terrace or enjoy city views from select rooms. The property's garden provides a peaceful retreat in the bustling city center.

Gourmet Dining Experience: Start your day with a delicious breakfast buffet or choose from à la carte options. The hotel's prime location offers easy access to popular attractions like La Merced Church and San Pedro Train Station.

Experience the beauty of Cusco at Casa Esmeralda by Katari - book your stay now for an unforgettable getaway!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1208 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
E
Eleonora • couple • it
10
Un bel posto dove soggiornare, colazione top e personale molto gentile e disponibile, consigliatissimo!
2026-06-13 • via Nuitee
F
Florencia • solo_traveller • ar
9
Pros:

El hotel es muy lindo, muy iluminado. Cuenta con espacios con infusiones las 24hs con mate de coca. Me encantó la decoración también.
todo el personal fue muy amable y nos brindaron buena atención, la señora encargada del desayuno es muy atenta y nos ayudo con las actividades para hacer en cusco.
Solo comentar que es todo por escalera no tiene ascensor por si cuentan con movilidad reducida

Cons:

Todo estuvo bien

2026-06-13 • via Nuitee
E
Elisa • couple • it
7
2026-06-11 • via Nuitee
N
Noelia • family_with_children • pe
8
Estadía cómoda en Cusco
Pros:

Mis padre tuvieron buenos comentarios sobre su estadia en el hotel, las camas comodas, los desayunos cumplieron sus espectativas, el cuarto super limpio y el personal fue muy amable, lo recomiendan 100%.

2026-06-09 • via Nuitee
N
Ngoc • solo_traveller • de
9
2026-06-08 • via Nuitee
M
Maxime • solo_traveller • fr
8
Pros:

Bien placé assez proche du centre historique, idéalement dans une rue au calme sans voiture ni passage. Café et thé à disposition (si vous n'avez pas le temps de petit dejeuner)
Chambre propre et litterie confortable.
Nous avons passé un très bon séjour.

Cons:

Faible insonorisation du hall, qui peut amener du bruit si les autres résidents ne respectent pas la discrétion des lieux.
Supplément sur des produits du petit déjeuner.

2026-06-08 • via Nuitee
S
Solenn • couple • fr
9
Pros:

Logement très propre.

2026-06-08 • via Nuitee
F
Filip • couple • cz
9
Clean and comfy stay in Cusco
Pros:

Friendly staff, very clean and comfy, great breakfast and not far from the city centre - like 10min walk to the main square

2026-06-07 • via Nuitee
M
Maik • solo_traveller • de
8
Bis auf das kleine Zimmer eine gute Unterkunft
Pros:

Die Lage ist zwar eigentlich nicht die beste (Seitenstraße in einer etwas weniger ansprechenden Gegend), aber trotzdem nicht unsicher. Außerdem ist man zu Fuß in ca. 15 Minuten im Zentrum (Plaza de Armas).
Unser Zimmer war ziemlich klein, aber es gab einen Heizkörper, den man bei dem kalten Klima auch braucht. Das Badezimmer war verhältnismäßig groß.
Der Frühstücksraum war gemütlich und man kann sich u. a. Rührei, Egg Benedict, Waffeln, Sandwiches frisch zubereiten lassen.

Cons:

Kleine Zimmer und nicht ganz zentrale Lage.

2026-06-06 • via Nuitee
N
Ngoc • solo_traveller • de
9
Pros:

Rooms

2026-06-06 • via Nuitee
B
Brooke • couple • mt
10
A really nice experience
Pros:

Really amazing!!! 100% recommend its so beautiful and clean!

Cons:

The shower is a bit weak.

2026-06-01 • via Nuitee
C
Cléri Ines Finardi • family_with_children • br
10
Pros:

Limpeza, alimentação, receptividade com chás e café, quartos

Cons:

Apenas destacar que nessa época há reformas nas ruas o que dificulta o acesso. Sugestão: avisar hóspedes previamente para agilizar chegada

2026-05-31 • via Nuitee
S
Sophie • couple • fr
8
2026-05-28 • via Nuitee
J
Jeroen • couple • be
9
Great venue, super comfortable and nice staff.
Pros:

Spacious room, comfortable, nice shower and toilet area. Nice breakfast options (you can choose from a small menu). They even have an oxygen cylinder in case someone experiences difficulties due to altitude.

Cons:

-

2026-05-25 • via Nuitee
M
Minisini • couple • ar
9
Cálida y hermosa estadía en Esmeralda
Pros:

El ambiente es muy lindo, comodo y ordenado. El personal super amable y atento, muy agradecidas realmente. Impecable la cama, dormí súper cómoda

Cons:

Lo único que no me gusto es que no hay intimidad entre el baño y la habitación, la puerta es de vidrio y no hay otra puerta que separe. Solo eso. El resto impecable.

2026-05-25 • via Nuitee
B
Birgit • couple • at
8
Pros:

Great breakfast, nice support, great views

Cons:

Room a Bit small

2026-05-22 • via Nuitee
V
Valentin • couple • fr
9
Bel hôtel à 10min du centre historique
Pros:

Calme, confort, belle maison

2026-05-22 • via Nuitee
A
Adriano Cesar • extended_group • br
7
É um bom custo-benefício…
Pros:

Estrutura do quarto e chuveiro.

Cons:

Café da manhã limitado e localização.

2026-05-22 • via Nuitee
C
Cowett • family_with_children • us
10
Staff was great, and hotel was so charming!
Pros:

We got there late and had to leave on the train to Macchu Picchu early the next morning. The place was beautiful! We wished we could have spent more time there. The staff had a bag of food for breakfast for us, which was so nice!

2026-05-19 • via Nuitee
B
BG • solo_traveller • pe
10
Pros:

La atención del personal

2026-05-19 • via Nuitee