Casa Esmeralda by Katari

Hotels
9.4 (1270 reviews)
Pasaje Esmeralda, 160 , Cusco , pe

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues in specific areas
Some rooms not having windows

Categories

Cleanliness
8.43
Several reviews noted cleanliness issues; thus, score adjusted down slightly.
Service
9.9
Exceptional service mentioned multiple times, including praises for staff's attentiveness.
Location
9.44
Reviews confirmed good location, close to necessary transport, albeit not in the tourist center.
Room Quality
9.39
Rooms praised for comfort and aesthetics; minor complaints about some specifications.
Amenities
9.42
Amenities positively noted, with breakfast and tea service highlighted.
Value for Money
9.38
Overall good value; however, minor complaints on room quality slightly affect this score.
Food and Beverage
9.43
Breakfast received high praise, reflecting positively on food quality.
Overall Experience
9.8
Overall stay described as spectacular, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:33

Property Description

Luxurious Accommodation in the Heart of Cusco

Comfort and Convenience: Casa Esmeralda by Katari boasts a 24-hour front desk, concierge service, and private parking for a hassle-free stay. Each room features modern amenities such as a flat-screen TV, safety deposit box, and free WiFi.

Scenic Views and Relaxation: Guests can unwind on the sun terrace or enjoy city views from select rooms. The property's garden provides a peaceful retreat in the bustling city center.

Gourmet Dining Experience: Start your day with a delicious breakfast buffet or choose from à la carte options. The hotel's prime location offers easy access to popular attractions like La Merced Church and San Pedro Train Station.

Experience the beauty of Cusco at Casa Esmeralda by Katari - book your stay now for an unforgettable getaway!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Location

Guest Reviews

9.4
Based on 1270 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
E
Eve couple gb
8
Overall great stay, good value for money and fabulous breakfast with friendly staff
Pros:

Spacious room, spotless, hot and powerful showers, coca tea and other kinds of tea available. Breakfast was delicious- we didn’t catch the lady’s name who cooked for us but she was incredibly kind and accomodating for my severe peanut allergy

Cons:

Location is a little out of the way, radiator didn’t work so was quite cold but used the extra blanket provided

2026-08-15 via Nuitee
D
Deyres solo_traveller fr
10
Je recommande !!
Pros:

L'ensemble de l'établissement est parfait. Le petit déjeuner est copieux. La proximité du centre historique ( 15-20 minutes à pied) laisse l'opportunité de ne pas prendre les transports ou un taxi. Les réceptionnistes sont d'une grande gentillesse, disponibles et répondent rapidement aux demandes,

2026-08-15 via Nuitee
E
Edgar couple co
10
2026-08-14 via Nuitee
C
Camila couple br
10
2026-08-13 via Nuitee
M
MAGALI family_with_children fr
10
Bon rapport qualité prix
Pros:

L’établissement est dans un passage donc une ruelle calme. L’établissement est un peu excentré de la place des armes mais tout se fait bien à pied.
Bon établissement avec une belle décoration un patio sur lequel on a une vue au petit déjeuner.
À conseiller quand on veut visiter Cusco

Cons:

Ras

2026-08-13 via Nuitee
G
Giada couple it
9
Pros:

Struttura in ottima posizione. Camera pulita.

2026-08-12 via Nuitee
A
Andres solo_traveller ar
7
Pros:

Lo mejor, la atención del personal. Muy amables

Cons:

Fui a habitación premium era bastante pequeña y el baño no tenia bidet.
Las almohadas muy básicas. Las toallas bastante modestas.
El desayuno correcto pero no es de consumo libre.

El servicio de limpieza de la habitación solo tiende la cama. Ni siquiera barren la habitación.

Es un hotel relativamente caro para lo que ofrece.

2026-08-08 via Nuitee
P
Paula Andrea couple co
10
Pros:

Excelente instalaciones

Cons:

El confort, la atención y lo pendiente de los desayunos

2026-08-06 via Nuitee
V
Vanderlei couple br
7
Pros:

Room

Cons:

Breakfast

2026-08-06 via Nuitee
M
manara couple it
8
2026-08-06 via Nuitee
I
isabel solo_traveller ar
10
Pros:

Excelente todo, en especial, la srta de la recepción Urpi, muy amable, cordial, dispuesta ayudarnos en todo, la ver de 10 todo!!!

Cons:

Nada

2026-08-04 via Nuitee
D
Diana family_with_children pe
10
Excelente atención, el ambiente muy agradable, el personal muy amable, los cuartos impecables y cómodos. A mi familia y
2026-08-04 via Nuitee
C
Claire couple fr
9
2026-08-03 via Nuitee
M
Matteo Maria Emilio couple it
9
2026-08-02 via Nuitee
T
Tomasz solo_traveller pl
10
Pros:

Super personal, lokalizacja trochę z boku, ale świetna do zwoedzania. 15 min do Plaza de Armas

2026-07-24 via Nuitee
F
Francisco solo_traveller es
9
Pros:

Hotel silencioso
Bien decorado
Muy limpio
Buenas atención del personal
Baño comodo, limpio y con detalles de jabones sin parabenes

Cons:

Las cortinas de la habitación no se podían abrir bien con lo cual necesitamos luz artificial
Sala de desayuno muy fría, sin calefacción

2026-07-23 via Nuitee
A
Alina Sophia couple de
9
2026-07-23 via Nuitee
A
ANGELA couple co
10
Pros:

La amabilidad de su personal, la calidad del desayuno y la limpieza de las habitaciones. Muy buena relación calidad/precio

Cons:

Nada, todo perfecto :)

2026-07-22 via Nuitee
A
Amyrose couple ie
10
Lovely base for lively Cusco
Pros:

Loved our time here - Urpi at reception was so helpful. Clean and comfortable rooms

2026-07-22 via Nuitee
G
Gustavo extended_group cl
10
Increíble
Pros:

Todo, la amabilidad de las niñas de recepción fue espectacular.
Camas muy cómodas
Baños muy buenos
Desayuno maravilloso
Te ayudan a coordinar todo para tu estadía

Cons:

No queda en un sector turístico

2026-07-21 via Nuitee