Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great onsen facilities
Excellent breakfast variety
Cons:
Increased hotel prices
Some service shortcomings

Categories

Cleanliness
8
Rooms are spacious and very clean; however, some users noted issues with old facilities.
Service
8.5
Many guests commented positively on the staff's attentiveness and friendliness.
Location
8.5
The location is convenient, close to metro stations and city conveniences.
Room Quality
8.5
Guests found the rooms to be large and comfortable with good facilities.
Amenities
9
The onsen and spa facilities received high praise from guests.
Value for Money
8
While many found it reasonable, some felt the prices have increased recently without added benefits.
Food and Beverage
9
Excellent breakfast options with variety and quality.
Overall Experience
8.5
Overall, guests report a pleasant experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Luxurious Rooftop Spa and Cosy Accommodation
City Plaza Osaka boasts a free-use rooftop spa with open-air baths and massage chairs, offering a relaxing escape for guests. The cosy accommodation, just a short walk from Sakaisuji Honmachi Subway Station, features rooms with a calm decor and bold splashes of colour.

Convenient Amenities and Nearby Attractions
Each room includes modern amenities like an electric kettle and en suite bathroom, along with free internet access. Guests can unwind by watching satellite flat-screen TV or explore nearby attractions such as Osaka Castle and Dotonbori shopping street.

Fitness and Dining Options
Guests can stay active with access to a heated indoor pool, sauna, and fitness room on the 13th floor. For dining, indulge in Japanese specialities at Ooe Restaurant or enjoy a buffet at Rivage. Book your stay at City Plaza Osaka for a memorable and rejuvenating experience.

Important information:

The rooftop spa can be used for free, during 15:00 - 23:00 and 07:00 - 09:00. Doors are closed half an hour before closing time.
Guests are refused entrance if they have visible tattoos, are under the influence of alcohol or have contagious diseases.

The fitness room and indoor swimming pool can be used at extra charge, during 10:00 - 22:00. Doors are closed half an hour before closing time.

Please note that the property is not responsible for any injuries sustained at the fitness center.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for ¥4,550 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 919 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
K
KAZUKI • solo_traveller • jp
8
2026-07-24 • via Nuitee
S
Shuhei • family_with_children • jp
9
温泉が気持ちよく食事が美味しい良質なホテルでした。
Pros:

夕食に1階のバイキングを利用しましたが、種類も多く、大人子供関係なく食べられるものが多くてうれしかったです。あとお風呂が大変気持ちよく、満足できました。

Cons:

夜中に環状線を大きめの音で走る車が多かったので、防音性をもう少し高めて頂けたら嬉しいかなと思います。

2026-07-23 • via Nuitee
A
Andrej Jesenovec • family_with_children • si
9
Odličen hotel na izvrstni lokaciji z dobrim onsenom.
Pros:

Hotel je na odločni lokaciji kot izhodišče za raziskovanje znamenitosti, blizu metro postaj. Ugodili so naši želji po dveh sobah, ki sta blizu. Ima garažo za znižano cen, kjer smo lahko parkirali avto, ki smo si ga v tem mestu sposodili . Hotel ima svoj velik in udoben "public bath" s savno in jakuziji, ter ponudbo masaž. Zajtrk je bil zelo okusen in raznolik.

Cons:

Vse je bilo več ali manj OK.

2026-07-22 • via Nuitee
N
Naoki • family_with_children • jp
8
2026-07-21 • via Nuitee
K
Kiyoko • solo_traveller • jp
10
とても良かった。また機会があれば利用させていただきます！ありがとうございました。
Pros:

スタッフの対応がよく、朝食も美味しく、とても快適に過ごすことができました。

2026-07-20 • via Nuitee
E
Eiji • solo_traveller • jp
7
2026-07-20 • via Nuitee
S
Sergio • family_with_children • es
8
Buen Hotel y excelente Onsen
Pros:

La zona de Onsen es espectacular

Cons:

El gimnasio no esta incluido en el precio de la reserva y tiene un coste muy elevado por acceso.

2026-07-19 • via Nuitee
S
Saori • solo_traveller • jp
10
急いで取った宿でしたが満足しました
Pros:

綺麗でした

2026-07-13 • via Nuitee
G
Genki • extended_group • jp
10
2026-07-13 • via Nuitee
Y
YAMAUCHI • solo_traveller • jp
7
2026-07-12 • via Nuitee
K
Keiichi • solo_traveller • jp
10
2026-07-07 • via Nuitee
長谷川 • extended_group • jp
10
2026-07-06 • via Nuitee
A
Alp • solo_traveller • ae
10
Very luxurious and comfortable
Pros:

Very premium yet Japanese feeling

2026-06-27 • via Nuitee
やまだ • solo_traveller • jp
9
Pros:

風呂が最高

Cons:

特になし

2026-06-23 • via Nuitee
K
katsuaki • couple • jp
9
快適でした
Pros:

部屋は清家感あり良かった

Cons:

特にありません

2026-06-22 • via Nuitee
S
Sam • solo_traveller • gb
5
2026-06-21 • via Nuitee
M
Maiko • solo_traveller • jp
8
Pros:

エステ
前回の宿泊時に利用したエステサロンmauがとてもよかったので、今回も利用しました。
ここのエステの技術は確かです。私の肌の状態に合わせて最適な化粧品を紹介してくれました。

Cons:

夜間の温泉の営業時間
最終案内が22:30なので、今回の自分のスケジュールに適さず、バタバタとした入浴になった

2026-06-21 • via Nuitee
민석 • solo_traveller • kr
8
Pros:

사우나 무료
전철역 도보 5-7분 정도

Cons:

조식이 너무 약해요.

2026-06-20 • via Nuitee
K
KYOKO • couple • jp
9
安定
Pros:

定宿なので、安心しています。

Cons:

だんだんと老朽化してきてるので、特にお風呂は薄汚くならないでほしい。

2026-06-18 • via Nuitee
J
Julia • solo_traveller • us
9
Great value, great view
Pros:

The staff was able to answer my questions and we're always available.

Cons:

the bed was a little uncomfortable.

2026-06-16 • via Nuitee