The Frankfurt

Hotels
8 (8427 reviews)
Am Hauptbahnhof 2 , Frankfurt/Main , de

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Pillows too thin
Issues with cleanliness

Categories

Cleanliness
7.46
Issues with room cleanliness and housekeeping mentioned.
Service
8.43
Friendly and helpful staff, allowing early check-in.
Location
8.97
Very well located, close to train station and major attractions.
Room Quality
7.42
Overall good quality, but issues with pillows and room conditions.
Amenities
7.95
Basic amenities available, but some issues reported with cleanliness.
Value for Money
7.91
Good value for the price, with a fair price given the location.
Food and Beverage
7.96
No specific comments on food or beverage options.
Overall Experience
7.93
Generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:37

Property Description

Modern Rooms with Convenient Location:
Experience comfort and convenience at The Frankfurt, located directly in front of Frankfurt Main Station and near the Frankfurt Trade Fair. Each modern room features a flat-screen TV, private bathroom, and a hairdryer for your comfort.

24-Hour Reception and On-Site Bar:
Enjoy round-the-clock service with our 24-hour reception and unwind at our on-site bar open every evening. Whether you need assistance or a relaxing drink, we've got you covered.

Accessible to Everything:
Explore the city easily with local restaurants, shops, and the tourist information centre just a short walk away. With Frankfurt Main Station a 2-minute walk and the Airport a 20-minute train ride, your travels are made simple at The Frankfurt.

Book now for a memorable stay at The Frankfurt!

Important information:

Please contact the hotel in advance if you would like to reserve a paid parking space. Contact details can be found on the booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 8427 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Marjo solo_traveller de
6
Pros:

Die Lage in der Nähe des Bahnhofs ist praktisch. Der Preis ist in Ordnung. Die Zimmer sind geräumig und es ist toll, dass man sich Kaffee und Tee zubereiten kann.

Cons:

Ich übernachte schon seit längerer Zeit regelmäßig in diesem Hotel, und die Qualität lässt deutlich nach. Das Hotel muss wirklich dringend renoviert werden. Kaputte Möbel, Flecken im Teppichboden, der Kühlschrank stinkt. Diesmal war auch nur sehr mäßig geputzt. Im Schrank lagen noch schmutzige Handtücher und eine Plastiktüte. Das WLAN ist eher mäßig.

2026-05-30 via Nuitee
L
Lenka couple cz
10
Skvělá poloha, super snídaně
Pros:

Skvělá poloha, super snídaně

2026-05-29 via Nuitee
M
Massoud solo_traveller gb
8
2026-05-29 via Nuitee
M
Mohamed solo_traveller mv
6
2026-05-28 via Nuitee
F
Fatima sohora solo_traveller de
10
Pros:

Muy buen cuarto y buen servicio limpio

Cons:

No me gusto solo que tenemos que pagar con tarjeta y ay personas como
Yo que no tenemos tarjetas visa

2026-05-28 via Nuitee
M
Mainul family_with_children de
7
2026-05-28 via Nuitee
M
Moyn Moine solo_traveller mr
9
2026-05-28 via Nuitee
T
Timothy extended_group us
10
2026-05-28 via Nuitee
J
Jane solo_traveller nz
10
Easy location when arriving by train.
Pros:

Very close to the railway station and easy to roll suitcases from the Süd exit.

Cons:

Nothing

2026-05-27 via Nuitee
M
Manuel solo_traveller ch
9
2026-05-27 via Nuitee
C
Claudia solo_traveller de
9
2026-05-27 via Nuitee
G
Goia couple ro
10
2026-05-27 via Nuitee
C
Cassiana solo_traveller br
8
2026-05-26 via Nuitee
A
anthony couple au
8
Lovely old hotel in a very good location with very pleasant room and helpful staff.
Pros:

The breakfast was excellent. The location was very close to trams and the Main railway station. Staff were friendly and helpful.

Cons:

The bath towels and mats were threadbare

2026-05-26 via Nuitee
S
Silke couple de
7
War ok für eine Nacht
Pros:

Die Lage ist optimal wenn man in den Urlaub fliegen will. Das Personal war sehr freundlich und das Frühstück sehr gut.

Cons:

Auf dem Zimmer war kein Toilettenpapier. Welches ich aber sofort an der Rezeption bekommen habe. Beim Fernseher gibt es erst ab Programm 70 Sender, darauf wird man aber nicht hingewiesen.

2026-05-26 via Nuitee
T
Tom solo_traveller de
8
2026-05-26 via Nuitee
T
Tanja solo_traveller de
8
2026-05-26 via Nuitee
M
Monika solo_traveller pl
9
2026-05-26 via Nuitee
V
Victoria solo_traveller de
9
2026-05-26 via Nuitee
W
Weinhold solo_traveller de
9
2026-05-26 via Nuitee