The Frankfurt

Hotels
8 (8880 reviews)
Am Hauptbahnhof 2 , Frankfurt/Main , DE
+49 69 34876400

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Pillows too thin
Issues with cleanliness

Categories

Cleanliness
7.46
Issues with room cleanliness and housekeeping mentioned.
Service
8.43
Friendly and helpful staff, allowing early check-in.
Location
8.97
Very well located, close to train station and major attractions.
Room Quality
7.42
Overall good quality, but issues with pillows and room conditions.
Amenities
7.95
Basic amenities available, but some issues reported with cleanliness.
Value for Money
7.91
Good value for the price, with a fair price given the location.
Food and Beverage
7.96
No specific comments on food or beverage options.
Overall Experience
7.93
Generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:37

Property Description

Modern Rooms with Convenient Location:
Experience comfort and convenience at The Frankfurt, located directly in front of Frankfurt Main Station and near the Frankfurt Trade Fair. Each modern room features a flat-screen TV, private bathroom, and a hairdryer for your comfort.

24-Hour Reception and On-Site Bar:
Enjoy round-the-clock service with our 24-hour reception and unwind at our on-site bar open every evening. Whether you need assistance or a relaxing drink, we've got you covered.

Accessible to Everything:
Explore the city easily with local restaurants, shops, and the tourist information centre just a short walk away. With Frankfurt Main Station a 2-minute walk and the Airport a 20-minute train ride, your travels are made simple at The Frankfurt.

Book now for a memorable stay at The Frankfurt!

Important information:

Please contact the hotel in advance if you would like to reserve a paid parking space. Contact details can be found on the booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

8
Based on 8880 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
Y
Yin-Rou • extended_group • tw
9
2026-09-19 • via Nuitee
O
Omer • solo_traveller • de
5
2026-09-18 • via Nuitee
H
Hylda • solo_traveller • gh
8
2026-09-18 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-09-18 • via Nuitee
M
Marco • solo_traveller • de
7
2026-09-18 • via Nuitee
C
Camilla • couple • nl
5
Prima, maar zou niet meer terug gaan.
Pros:

Goed gelegen, recht over het station.

Cons:

De buurt! Wat een onveilige buurt. Overal zwervers, junkies.

2026-09-17 • via Nuitee
A
Abhishek • solo_traveller • in
8
The reception staff is really good.thay are the pillars of this hotel .
Pros:

Near railway station

Cons:

Nothing

2026-09-17 • via Nuitee
C
Carol • couple • gb
7
Convenient location
Pros:

Location to station

Cons:

Hotel was a bit dated , pillows poor quality lots of scuff marks on walls in the room no complementary water which I would have expected in a 4 star hotel . Very noisy , from trams trains and bars below .Breakfast adequate.

2026-09-17 • via Nuitee
G
Guido • solo_traveller • ch
8
Geschäftsreise
Pros:

Idéal pour une nuit juste en face de la gare
Plein de restaurant juste à côté
La chambre spacieuse, la salle de bain avec une grande douche, c'est dommage que le carrelage est très sombre car on ne voit pas grande chose avec 2 à 3 spots
Lit confortable, une grande télé mais des chaînes allemandes à part quelques exceptions

Cons:

Le petit déjeuner un peu limite pour un 4*

2026-09-16 • via Nuitee
L
Lee • couple • us
7
Easy access to the train station with great staff!
Pros:

Accessibility and ease of reservation

Cons:

Loud - on a Main Street

2026-09-16 • via Nuitee
B
Benj688 • solo_traveller • fr
10
Pros:

L'emplacement et exceptionnel on ne peut pas rêver mieux et il y a une belle vue, j'avais une chambre au dernier étage

2026-09-16 • via Nuitee
S
Suchan • solo_traveller • cz
10
2026-09-15 • via Nuitee
I
idil • solo_traveller • tr
5
2026-09-15 • via Nuitee
S
Sylvia • solo_traveller • de
8
Pros:

Super Lage zum Hauptbahnhof.

2026-09-14 • via Nuitee
D
Daniel • solo_traveller • de
8
Pros:

Super Preis/Leistung. Gepflegtes, gut geführtes Hotel in zentraler Lage

Cons:

Mit Hbf-Umgebung muss man klarkommen

2026-09-14 • via Nuitee
C
Chedi • couple • tn
8
Éviter ce quartier si vous êtes en famille, si vous tolèrerez l’environnement, l‘hotel sera agréable
Pros:

La chambre est bonne, les équipements aussi
La qualité du lit et des draps

Cons:

Le quartier de la gare est délabré, alcool, drogue, conflits, police. Tu ne peux pas marche 2 minutes tranquille

2026-09-14 • via Nuitee
J
Jarek Gora • solo_traveller • it
5
Due notti durante una fiera importante
Pros:

Buona posizione per la fiera raggiungibile a piedi in 20 minuti oppure con 3 fermate di tram.

Cons:

La struttura è piuttosto vecchia e vetusta. Necessiterebbe di importanti lavori di ristrutturazione. La moquette in camera malodorante e piena di macchie di "dubbia" origine. Il materasso piuttosto scomodo ed il cuscino molto sottile. La scelta a colazione molto limitata. Non credo l'hotel sia a livello di 4 stelle e decisamente overpriced solo per l'importante fiera in corso che permette vendere la scarsa qualità ai prezzi stratosferici...

2026-09-14 • via Nuitee
T
TAMMY • couple • za
4
Pros:

Location was great. Close to the train station, restaurants and shops.

Cons:

Our room was booked for 2 adults but every day it was only catered for 1 person in the room. 1 set of towels, 1 coffee mug. Only 1 coffee sachet provided per day.
Towels were overused and in very bad condition. Not sure why they give that to their guests. Everytime we phoned reception about the above, we were told to come down to reception to collect. No service to the room. Staff were not friendly at all, except the one older male that tried his best and was always friendly.

2026-09-14 • via Nuitee
M
Marc • solo_traveller • be
8
2026-09-13 • via Nuitee
S
Shukran • family_with_children • de
2
2026-09-13 • via Nuitee