Sheraton Grand Istanbul Atasehir

Hotels
•
Sheraton
9 (575 reviews)
Barbaros Mah. Mor Sumbul Sok. No:1 Atasehir Istanbul , Istanbul , tr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious room
Great shower
Good location near concert
Cons:
Inconsistent service
Deposit and billing confusion
Lock issue in the bathroom

Categories

Cleanliness
8.25
Some issues with cleanliness mentioned, such as the lock malfunction in the bathroom.
Service
8.75
Service was described as inconsistent, with some staff showing indifference.
Location
9.75
Excellent location near concert venue, although a long commute to the historical center.
Room Quality
9.75
Spacious room with a great shower and comfort features.
Amenities
8.75
Amenities like a tropical shower and robe provided, but some confusion regarding the minibar and Wi-Fi.
Value for Money
9.25
Issues with deposit and billing affected the perception of value.
Food and Beverage
8.75
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.75
Despite some positive aspects, overall experience was negatively impacted by service and issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:43

Property Description

Luxurious Accommodation with Stunning Views
Sheraton Grand Istanbul Atasehir offers tastefully decorated rooms spread across 27 floors, providing breathtaking views of the city, Bosphorus, and Princes' Islands. Enjoy modern amenities like high-speed internet, flat-screen TVs, and minibars for a comfortable stay.

Relaxation and Wellness Facilities
Indulge in a rejuvenating experience at the Sheraton Fitness centre with state-of-the-art equipment, a convertible indoor pool for a refreshing swim, and a spa centre offering massages and treatments to unwind after a busy day.

Versatile Conference and Event Spaces
Host successful meetings and events at the sophisticated conference centre featuring a 1084 m² grand ballroom, 10 meeting rooms, and advanced audiovisual equipment. Benefit from natural daylight in most rooms for a productive atmosphere.

Experience luxury, comfort, and convenience at Sheraton Grand Istanbul Atasehir. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 575 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 9.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 8.75
M
Murat • couple • de
10
2026-05-23 • via Nuitee
P
Patrick • solo_traveller • mt
10
2026-05-23 • via Nuitee
Y
Yasmin2403 • solo_traveller • de
10
Pros:

Sauberkeit

2026-05-19 • via Nuitee
S
SERTAC • couple • tr
9
2026-05-16 • via Nuitee
V
Vlad • couple • ro
10
2026-05-10 • via Nuitee
A
Alexandra • family_with_children • it
9
2026-05-10 • via Nuitee
D
Dalibor • couple • rs
10
Great stay in great hotel
Pros:

Very clean, people were very nice and helpfull. Location was perfect for us since it next to Ulker arena where we watched bolletball match.

2026-05-07 • via Nuitee
M
Marianna • solo_traveller • lv
10
Pros:

I was there for the second time and last time I have made a comment that there is not enough dairy products for breakfast and this time the hospitality manager came over to me at breakfast and invited to show the new selection of dairy for breakfast. Amazing client service and was much appreciated.

Cons:

all good

2026-05-06 • via Nuitee
J
JEAN • solo_traveller • ae
10
2026-05-05 • via Nuitee
M
Marina • solo_traveller • it
9
2026-05-04 • via Nuitee
S
Split • couple • hr
10
2026-05-04 • via Nuitee
E
Erman • family_with_children • tr
10
2026-05-04 • via Nuitee
G
gabriela • couple • ro
9
2026-05-03 • via Nuitee
O
Oleg • couple • ru
10
Современный, комфортный отель с очень отзывчивым персоналом
Pros:

Прежде всего - потрясающе дружелюбный персонал. Я забронировал два номера, но буквально в последний момент моя дочка заболела и не смогла приехать. По правилам отменять бронирование было уже поздно. Но менеджер на стойке регистрации настойчиво предложил мне написать в booking просьбу отмены, заверив, что отель её утвердит. И так и произошло. Очень приятно!
Ещё понравился номер - очень просторный, современный и комфортный. Было достаточное количество бесплатной питьевой воды. Расположен отель рядом с двумя торговыми центрами - есть где и поесть, и развлечься, и пошопиться.

Cons:

На мой взгляд жестковаты матрасы на кроватях. Других претензий нет.

2026-04-29 • via Nuitee
E
Ersin • solo_traveller • at
9
2026-04-29 • via Nuitee
G
Georg • solo_traveller • de
9
Pros:

Gutes Frühstück, gutes Personal und bequeme Betten

Cons:

WLAN nur für Mitglieder.

2026-04-26 • via Nuitee
A
Aira • solo_traveller • lt
10
2026-04-24 • via Nuitee
K
Kostyantyn • solo_traveller • ae
8
2026-04-19 • via Nuitee
W
Welman • extended_group • gb
9
2026-04-14 • via Nuitee
K
Kaspars • family_with_children • lv
6
Grūti novērtēt viesnīcu ar labu atzīmi. Viesnicas cena neatbilst kvalitātei.
Pros:

Grūti pateikt vai kaut kas patika viesnīcā

Cons:

Personāla apkalpošanai ir ļoti lielas problēmas. Recepcijā nogaidījām ļoti ilgi, strādāja tikai 1 galdiņš, tad piegāja vēl viena persona un citīgi strādāja datorā, pat nepieversot uzmanību, ka gaida klienti. Kad pajautājām vai varam pieiet, atbildēja "Jā" (ja nepajautātu, tā arī stāvētu gaidot?). Aizgājām uz SPA - Hamams bija pilnīgi ciet, tvaika pirtī smirdēja pēc puvuma. Ejot uz baseinu, lika uzvilkt peldēšanas cepures, par ko pēc tam paņēma maksu (nopietni? viesnīcas numurs maksā 200 EUR, un Jūs pieprasāt vēl maksu par cepurīti? Nav normāli). Gribējām pasūtīt numurā ēdienu, noskanējām QR kodu, apskatījāmies ēdienkārti, bet izrādījās pasūtīt numurā nav iespējams. Aizgājām lēja un saucamo "restorānu", skaists interjers, bet realitādē parasta kafejnīcā. Vakariņas ēdam gandrīz 2 stundas, jo viesmīlis aizmirsa par mūsu pasūtījumu. Ēdiens kopumā bija negaršīgs, basmati rīsi un vista pārsalīti, antrikots ciets (kaut sūtījām vidēji ceptu).

2026-04-14 • via Nuitee