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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Bar
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Fax/photocopying
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Golf course
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Kid meals
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Yoga classes
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Pet basket
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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Walking tours
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in the charm of Ockenden Manor's individually furnished guest rooms, some featuring exquisite four-poster beds. Enjoy modern amenities such as free Wi-Fi and satellite TV for a comfortable stay.
Gastronomic Delights
Savor the culinary experience at the hotel's restaurant, offering locally sourced ingredients and stunning views of the 9-acre gardens. Wake up to a delicious breakfast cooked to order, included in your rate.
Relaxation and Wellness
Unwind at the spa with access to an indoor/outdoor pool, hot tub, gym, and rejuvenating treatment rooms. Explore the picturesque surroundings with leisurely country walks for a perfect getaway.
Experience the epitome of elegance and relaxation at Ockenden Manor. Book now for an unforgettable stay!
Children Spa Access & Swimming Times
Please note children under 16 must be accompanied by an adult at all times in the spa (maximum two children per adult) and are allowed in our Spa building and Spa areas from 10:00am until 11:00am and from 3:30pm until 5.00pm daily. Children are not permitted to use the hot tub, jacuzzi, steam room or sauna.
Please note for reservations made within 4 days of the day of arrival, full payment for the stay is required upon check-in.
Dogs are welcome at a charge of £30 per dog per night for maximum of two dogs per room. We recommend booking a Cuckfield room or above to ensure sufficient space. Please note dogs are not permitted in the Spa Suites or Spa building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Great location and loads of potential but some serious issues which means I wouldn’t stay again.
My room which was £596 for one night was in the ease of the building and about 28°C. I’ve never stayed in an expensive hotel before that didn’t have any air-conditioning and was in the summer hotter inside and outside.
After checking in and being a hot sweaty mess because the Room was so hot, I sat outside on the garden furniture and had a beer to cool off and the chair was filthy and stained my previously clean White shirt.
Also, like a scene out of Fawlty Towers the following morning, I was told at 10:01 that I had missed breakfast which finishes at 10 am. I then had coffee in the dining room and saw hot food coming out of the kitchen and being served until 1024 am.
Very friendly and helpful staff and li em relaxing time in the spa
Nothing
Excellent air conditioning in our bedroom
The lift did not access all the floors , there were a lot of stairs and the spa rooms where in a different building to the breakfast
Lovely setting
Beautiful location in West Sussex countryside. We only went for dinner but lots of couples and families staying there. Staff were lovely and hospitable. The food was just incredible. Seasonal, locally sourced ingredients organised into magical dishes by the chef and beautifully presented on our plates. Every dish in each course was delightful and an absolute pleasure to experience. We eat at a lot of nice restaurants and this was up there. The location in rural countryside made the experience much more memorable, allowing for a leisurely stroll around the gardens before and after the meal! It’s one to remember and head back to especially when the weather is great.
Location, staff, breakfast service, atmosphere.
Overpriced.
Beautiful stay, wonderful staff and lovely treatments. All very relaxed and lovely location. Would recommend.
We stayed in a spa suite and although wonderful size, very clean, the room's decor is quite dated.
The pool or hot tub also bleached both of our swimwear which was a shame.
Spent one night at the hotel and used the swimming pools. Hotel is excellent, food and service was outstanding. Room large with good size bathroom, shower was excellent. Easy to find and well worth the price for an overnight stay with dinner and breakfast included.
All of it. Didn't try spa however our daughter did and she really enjoyed it.
Nothing
Excellent, fabulous, beautiful.
Definitely would recommend .
Thank you Ockenden Manor !
West Sussex ….👍🏻
The staff were excellent from start to finish and even booked all our taxis to visit different vineyards. Great views from our room of the gardens. Didn’t have time to explore the spa unfortunately
Nothing
We specifically checked the weather forecast before travelling and knew it was going to be extremely hot. As I was 8 months pregnant, we made it clear that fans for the whole family were essential, and we were assured that these would be provided.
Unfortunately, when we arrived, there were only two fans available, one of which was very small. We were then told there were no more fans available. As a result, none of us slept properly on our first night due to the heat, which was particularly difficult given my stage of pregnancy.
On the second night, another fan was finally provided, which helped, but it did not change the fact that our first night had been extremely uncomfortable and fell well below what we had been promised.
This was especially disappointing because the rest of our stay was genuinely lovely, and we thoroughly enjoyed the hotel and its staff. However, the lack of the promised fans had a significant impact on our comfort and our overall experience. Given that we relied on the assurance provided before our arrival, we feel it was reasonable to request appropriate compensation for the inconvenience and discomfort caused but the hotel unfortunately has not been flexible with our request which is very disappointing and we have been trying to sort this since May.
Spectacular experience, food was excellent and service friendly and helpful. Spa was very clean and relaxing. Would recommend!!
I travelled here solo as I always take a break on my own every year to recharge. What an absolute treat it was. I have previously stayed at Champneys Forest Mere, Lythe Hill and this was by far superior and I felt like a person rather than a number... From the moment I arrived the staff were so friendly and helpful. I was even upgraded to a suite I could hardly believe when I saw it. The spa was amazing and i had a pedicure which was lovely. The food was delicious, a cooked breakfast and a 3 course dinner. I barely needed lunch. Beautiful pools and just a lovely relaxing place. The village is so quaint and has a local shop which was useful. But most importantly I felt welcomed and the staff made it for me. Thank you I will return!
Lovely room loved the size and outside space.
Not as clean as I would have liked. Some fixtures and fittings not really of a 4 star standard. Plastic glasses dulled by dishwasher.
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