Ramada by Wyndham Astana

Hotels
•
Ramada
9 (2076 reviews)
Beibitshilik Street 8 , Astana , KZ
+7 7172 70 09 99

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (reception and room service often praised)
Great location in the older part of Astana
Excellent breakfasts
Very comfortable beds and large rooms
Good lobby bar and spa facilities
Nice cuisine / good cook
Cons:
Housekeeping lapses: missed cleanings and careless practices
Kitchenettes often lack dishes, utensils and cleaning supplies
Lower-level staff apathy and occasional security/guard problems
Isolated serious incident at the bar reported by one guest
Inconsistent breakfast service on some shifts

Categories

Cleanliness
7.5
Mixed: several guests report missed room cleanings and careless housekeeping (towels left at doors, unlocked suite door, pile of unwashed dishes).
Service
9.1
Generally praised: reception and many staff described as kind and responsive; however lower-level staff apathy and at least one serious negative incident with bar/security noted.
Location
9.5
Very good: located in the older part of Astana with convenient access to restaurants and shops; multiple guests praised the location.
Room Quality
9.6
Strong: comfortable, large rooms and excellent beds; at least one guest was upgraded to a presidential room.
Amenities
8.3
Mixed amenities: spa and lobby bar praised, but in-room kitchenettes often lacked basic dishes/utensils and cleaning supplies.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9.2
Positive: excellent breakfasts and good cuisine reported, though one guest noted occasional inconsistent service during breakfast shifts.
Overall Experience
9.8
Overall very positive: multiple recommendations and repeat stays, despite occasional service/cleaning/security issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Accommodations
Ramada by Wyndham Astana offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Some rooms even come with a fully equipped kitchen for added convenience.

Wellness and Leisure
Indulge in a spa experience with the hotel's indoor pool and sauna, perfect for relaxation after a day of exploring the city. Keep up with your fitness routine at the on-site fitness centre.

Convenience at Your Fingertips
Enjoy free bikes to explore the city, free WiFi throughout the property, and convenient services such as airport transfers and room service. Additionally, the hotel features a business centre and a bar for guests' relaxation.

Experience luxury and convenience at its best at Ramada by Wyndham Astana. Book your stay now for a memorable experience!

Important information:

Please note that early check-in is available free of charge subject to room availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Location

Guest Reviews

9
Based on 2076 reviews
Cleanliness: 7.5
Service: 9.1
Location: 9.5
Room Quality: 9.6
Amenities: 8.3
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 9.8
O
Oliver • family_with_children • de
7
Pros:

Our second time in this hotel. The crew ist very kind and helps you If you need anything. You are located in the older part of Astana and you will find everything you need.

Cons:

On some days the roomservice didn't cleanup the room and you have to ask for it.

2026-10-31 • via Nuitee
Софья • couple • kz
7
2026-10-31 • via Nuitee
A
Azizbek • couple • uz
1
2026-10-29 • via Nuitee
M
Manshuk • family_with_children • kz
9
Pros:

Отличный отель. Отменные завтраки

2026-10-28 • via Nuitee
R
Rovshan • solo_traveller • tm
10
2026-10-27 • via Nuitee
M
Maria • solo_traveller • ru
10
2026-10-27 • via Nuitee
M
MEDET M. • family_with_children • kz
8
2026-10-26 • via Nuitee
Андрей • family_with_children • kz
10
2026-10-22 • via Nuitee
M
Mikhail • family_with_children • ru
4
Pros:

Хороший номер. Нам повысили до президентского. Отличный город

Cons:

Быдло-охрана.

2026-10-21 • via Nuitee
Яна • extended_group • ru
10
2026-10-19 • via Nuitee
A
Aliya • solo_traveller • kz
10
2026-10-17 • via Nuitee
O
Olga • solo_traveller • kz
10
Pros:

Очень приятный отель, чисто, красиво, комфортно. Кровать сказочная, давно так хорошо не спала в отелях)
Room service на высоте, на reception отзывчивые и улыбчивые девочки и мальчики.
Рекомендую!
Обязательно в следующий раз остановлюсь здесь.
Рядом с отелем есть хорошие рестораны и пару магазинчиков.
Есть пару вопросиков к завтраку в отеле, но это скорее не очень повезло со сменой официантов, на второй день всё было ОК.

2026-10-15 • via Nuitee
N
Nurzhan • couple • kz
8
2026-10-14 • via Nuitee
M
Maxim • couple • ru
9
Pros:

Хороший отель, очень ухоженный и комфортный, с отличным расположением. Очень удобная кровать. Вкусные завтраки. Есть возможность размещения в аппартаментах с миникухней.

Cons:

Главная проблема, это пофигизм низшего звена обслуживающего персонала. В аппартах где есть плита, но нет никакой посуды. С трудом удалось добиться кострюли, но не принесли ни вилки и ложки ни тарелки. Пришлось просить отдельно. В номере есть мойка, но нет средств для мытья посуды. На вопрос о них, нас заверили что ничего мыть не надо. В результате номер убирали 2 раза, а гора немытой посуды так и осталась лежать в раковине.
Охрана никак не следит чтобы никто не бросал машины на подъездной дорожке ко входу отеля, в результате такси не могут подъехать и с багажом приходится идти на улицу.

2026-10-14 • via Nuitee
Жунусова • couple • kz
10
2026-10-14 • via Nuitee
C
COLOMBO • solo_traveller • it
5
Pros:

Colazione ottima

Cons:

Camere da migliorare. Riscaldamento non funzionante

2026-10-13 • via Nuitee
V
Vujnovic • solo_traveller • rs
8
Great lobby bar and staff it would benefit from training cleaners
Pros:

location, big room, great reception and lobby bar staff as well as room service. Nice cuisine good cook

Cons:

kitchenette had absolutely no dishes, cleaning staff are reclckless. once left clean towels on my door rty suitcase, second time the door of the suit remained unlocked when I came it was open

2026-10-11 • via Nuitee
A
aiman • couple • kz
3
2026-10-10 • via Nuitee
D
Damir • solo_traveller • kz
1
Pros:

У меня был очень трудный день. Я пришел в лобби, чтобы расслабиться. В какой то момент бармен в фойе что то мне ответил, я нагрубил. Далее вызвали бандитов, полицию и всех кого можно было. Сначала угрожали а потом забрали в полицию. Я считаю, что человек который работает в круглосуточном баре, должен быть готов ко всем клиентам…больше я туда не ногой.

2026-10-10 • via Nuitee
F
Fynn • solo_traveller • de
10
Perfektes Hotel mit Spa
Pros:

Alles top, ich komme gerne wieder!

2026-10-08 • via Nuitee