HOTEL MYSTAYS Tachikawa

Hotels
•
Mystays Hotel Group
7.8 (1319 reviews)
Nishikicho 1-8-14 , Tachikawa , JP
+81 42-529-3111

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly, helpful staff
Tasty, varied breakfast buffet
Convenient/close location for many
24-hour parking/accessible exit
Good price-performance for some stays
Cons:
Noise (thin walls, sirens) affecting sleep
Broken or unavailable ice machines and vending options
Some bathroom/maintenance issues (old bathrooms, bath corners, lamp)
Occasional unpleasant odors (bath curtain)
Additional unexpected charge reported (200 JPY)
No large public bath/sauna

Categories

Cleanliness
7.6
Generally described as clean (rooms, shiny bathtub, tidy carpet areas) but several guests noted issues (unit-bath corners, bath floor blackening, dust near machines) so cleanliness is slightly above average with some blemishes.
Service
8.8
Staff repeatedly praised as friendly and helpful (towel given when wet, attentive breakfast staff, staff kindness noted), with one isolated negative about an extra 200 JPY charge at check-in.
Location
8.2
Location is convenient for multiple guests (very close to a residence, good for events/‘push’ activities) though one guest reported a fair walk from the station; overall location is a clear positive.
Room Quality
7.4
Rooms described as spacious and comfortable with good beds and pillows for many, but complaints include thin walls/noise, somewhat hard beds for some, and occasional equipment issues (lamp not working, old bathrooms).
Amenities
6.8
Mixed to negative: parking and 24-hour exit praised, but multiple reports of broken ice machines, missing vending options (alcohol), missing laundry bags, and lack of large bath/sauna lowered this score.
Value for Money
7.6
Several guests noted good price-performance and cheap rates for some stays, but others felt the rate was high for a one-night stay without large-bath/sauna and for the distance from the station.
Food and Beverage
8.6
Breakfast buffets are frequently praised as tasty and varied with good staff service; a few individual issues (missed breakfast due to timing) do not undermine generally strong F&B sentiment.
Overall Experience
7.4
Most guests reported a pleasant stay and willingness to return (clean, comfortable, good staff and breakfast), tempered by noise issues and some amenity/maintenance drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Comforts and Convenience

Hotel Mystays Tachikawa provides a contemporary stay in Tachikawa with air-conditioned rooms equipped with flat-screen TVs and complimentary WiFi. Each room offers a kettle, slippers, and free toiletries for added comfort.

Dining Experience

Indulge in delicious meals at the on-site restaurant during your stay at Hotel Mystays Tachikawa. Enjoy a variety of culinary delights without having to venture far from your accommodation.

24-Hour Assistance

Experience seamless hospitality with a 24-hour front desk ready to assist you at any time during your stay. Whether you need local recommendations or have any queries, the dedicated staff is there to ensure a pleasant visit.

Book your stay at Hotel Mystays Tachikawa for a blend of modern amenities and exceptional service.

Important information:

Parking spaces must be reserved in advance. Please call the property directly in advance to make a reservation. Contact details can be found in the booking confirmation.

Please note that the credit card used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

7.8
Based on 1319 reviews
Cleanliness: 7.6
Service: 8.8
Location: 8.2
Room Quality: 7.4
Amenities: 6.8
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 7.4
L
Lei • solo_traveller • us
6
It was ok
Pros:

I liked the chair in the room. Very comfortable

Cons:

The step up to the bathroom was high and dangerous. It was a little farther from the train station than I thought

2026-11-07 • via Nuitee
高橋 • couple • jp
7
2026-11-06 • via Nuitee
N
norimichi • couple • jp
10
2026-11-06 • via Nuitee
Y
yuki • couple • jp
6
まぁまぁ　
Pros:

ツインに連泊しました。1番の魅力は部屋が広め

Cons:

水回りのピンク滑りやトイレの床の黒ずみやカビが多すぎた。　入浴時下から覗いたら石鹸置きの下やシャワーホルダーの下、手洗いボウルの下など

2026-11-06 • via Nuitee
A
AYAKA • couple • jp
10
2026-11-02 • via Nuitee
秀子 • family_with_children • jp
9
2026-10-30 • via Nuitee
中島 • family_with_children • jp
8
2026-10-29 • via Nuitee
M
Megumi • family_with_children • jp
10
Pros:

お部屋広くて綺麗でした
浴槽ピカピカで気持ちがよかったです

これは個人的なことなのですが
今回立川で宿泊したのは娘が立川に在住で孫に会いに行く為でした
住所を見て娘の家の近くだなと思ってこちらのホテルにしたのですがホントに近くてびっくりしました(道路隔てて向かい側だったので…)
これからも娘の所に行く時は利用させていただきたいと思います

Cons:

朝食食べたかったのですが朝ゆっくり寝ていたので間に合わず…
10時半くらいまでだったらよかったかな…
わがままですが…

2026-10-29 • via Nuitee
M
Maureen • extended_group • au
8
Enjoyable
Pros:

Friendly, helpful staff

2026-10-28 • via Nuitee
N
Noriko • couple • jp
7
良い宿泊でした。
Pros:

雨で濡れてチェックインした際，タオルを渡して下さり，親切な対応がありがたかったです。低反発枕とクッションもあり，寝心地が良かったです。室内のカーペットを土足にしないで、スリッパが2足あり，湯上がりは使い捨てスリッパが使えて、清潔で良かったです。朝食がバラエティ豊かで良かったです。

Cons:

掃除はされているのは承知していますがユニットバスの隅々は，ちょっと気になりました。洗面時，水道の蛇口が勢いが良すぎて，シンクを跳ね返すねと，主人も言っていました。

2026-10-27 • via Nuitee
R
RIE • family_with_children • jp
10
安い
Pros:

味の素スタジアムの帰りに、家族3人でツインを利用しました。当日予約。とても安かったです。

2026-10-27 • via Nuitee
M
masayuki • solo_traveller • jp
8
2026-10-24 • via Nuitee
三丁目 • solo_traveller • jp
8
叉宿泊します
Pros:

朝食が良かった

2026-10-24 • via Nuitee
K
Katharina • family_with_children • de
9
Pros:

Ich war zum zweiten mal hier. Typisches japanisches Businesshotel mit gutem japanischen Frühstücksbuffet. Preis-Leistung stimmt hier.

Cons:

Mit Zwei Koffern wäre es etwas eng und das Bett war etwas hart für mich.

2026-10-22 • via Nuitee
D
DAISUKE • couple • jp
7
観光
Pros:

きれいな部屋でした

Cons:

特にない

2026-10-22 • via Nuitee
D
Debra • family_with_children • au
5
Noisy
Pros:

Staff were great

Cons:

So noisy. Sirens all hours. Room wall very thin. Too much noise for a restful sleep.
Old bathrooms.

2026-10-21 • via Nuitee
T
TEIKO • solo_traveller • jp
9
とてもよかったです
Pros:

すごく綺麗で、スタッフの方も感じが良く、気持ちよく過ごせました。
ベットも、枕も寝心地がよかったです

Cons:

製氷機が壊れていたのと、お酒の自販機がなかったのが残念です

2026-10-19 • via Nuitee
ポンちゃん • family_with_children • jp
10
TOKYO同窓会
Pros:

全体的に良い

Cons:

枕が硬い

2026-10-19 • via Nuitee
K
Kobayashi • family_with_children • jp
9
良好
Pros:

スタッフさんが、とても親切でした。

Cons:

お風呂の床が、黒ずんでいた。

2026-10-18 • via Nuitee
T
Tetsuya • family_with_children • jp
7
Pros:

駐車場があったこと、24時間いつでも出庫可能だったこと、朝食ビュッフェが美味しかったこと、ビュッフェのスタッフの対応がとてもよかったこと

Cons:

室内設備、電気スタンドがつかなかった、ランドリー用の袋がほしかった、製氷機が２、４、６Fにあったのは良かったが、調整中で使えなかったり、氷をいれる容器が補充されていなかったり、埃のたまっているところがあったり••••おおよそ快適に過ごせましたが少しずつ残念なところあり。

2026-10-18 • via Nuitee