HOTEL MYSTAYS Tachikawa

Hotels
Mystays Hotel Group
7.9 (1381 reviews)
Nishikicho 1-8-14 , Tachikawa , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean breakfast area
Cons:
Cleanliness issues
Location somewhat confusing

Categories

Cleanliness
6.79
Multiple reviews mentioned cleanliness issues, particularly related to odors and cleanliness of bathrooms.
Service
8.76
Positive mention of staff service across multiple reviews.
Location
7.8
Some reviews mentioned the location as convenient while others noted it being a bit far from the station.
Room Quality
7.75
Rooms were appreciated for size in some reviews but criticized for cleanliness and other minor issues.
Amenities
8.28
Amenities such as breakfast and staff service were positively rated.
Value for Money
7.24
Some reviews suggest value may not meet expectations due to cleanliness issues.
Food and Beverage
8.79
Generally positive comments regarding the breakfast quality.
Overall Experience
7.76
Mixed feelings overall; while some enjoyed their stay, others were disappointed due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Modern Comforts and Convenience

Hotel Mystays Tachikawa provides a contemporary stay in Tachikawa with air-conditioned rooms equipped with flat-screen TVs and complimentary WiFi. Each room offers a kettle, slippers, and free toiletries for added comfort.

Dining Experience

Indulge in delicious meals at the on-site restaurant during your stay at Hotel Mystays Tachikawa. Enjoy a variety of culinary delights without having to venture far from your accommodation.

24-Hour Assistance

Experience seamless hospitality with a 24-hour front desk ready to assist you at any time during your stay. Whether you need local recommendations or have any queries, the dedicated staff is there to ensure a pleasant visit.

Book your stay at Hotel Mystays Tachikawa for a blend of modern amenities and exceptional service.

Important information:

Parking spaces must be reserved in advance. Please call the property directly in advance to make a reservation. Contact details can be found in the booking confirmation.

Please note that the credit card used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1300 per day.

Location

Guest Reviews

7.9
Based on 1381 reviews
Cleanliness: 6.79
Service: 8.76
Location: 7.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 7.76
M
MAMI solo_traveller jp
10
快適に過ごせます。
Pros:

ホテルは綺麗で快適に過ごせました。

Cons:

特になかった

2026-07-04 via Nuitee
M
Masatomo solo_traveller jp
8
2026-07-03 via Nuitee
O
Orathai couple th
10
2026-07-03 via Nuitee
K
Koike extended_group jp
6
2026-07-02 via Nuitee
N
nakamoto solo_traveller jp
7
2026-07-02 via Nuitee
K
Kumiko family_with_children jp
9
のんびりリフレッシュ♡
Pros:

お部屋が広くて綺麗でした!
フロントの男性スタッフがとても丁寧で、チェックインがスムーズでした。
空調がクーラーしかなく夜中少し寒かったですが、それ以外はとても快適で気持ちよく滞在できました。

Cons:

駅からちょっと遠いです。
キャリアケースを転がしながらだと少し大変な距離かも…という印象。

2026-07-02 via Nuitee
A
Ariyabadraa couple jp
8
2026-07-01 via Nuitee
H
Haruya couple jp
10
2026-06-30 via Nuitee
N
Naoko couple jp
10
快適に過ごせました!
Pros:

フロントのスタッフさんの対応が丁寧でとても良かったです

Cons:

特にありません

2026-06-28 via Nuitee
Y
yoriko solo_traveller jp
7
Pros:

前日予約で、当日変更を直接ホテルの電話をしましたにも関わらず、直接受付で、再度変更を受けてくださり、チェックアウト後タクシーの予約も、台風が来るなか、営業所に、繋がるまで連絡を取っていただきました。
又、朝食時、杖をついている私に丁寧な対応に、感謝いたします。
ただ、どこのホテルもなのですが、パンの朝食用惣菜がいつもさみしいなぁ~と、思っています。
でも、今回、サラダがとてもおいしかったです。新鮮でドレッシングにも工夫があり、ありがとうございました。

Cons:

3階に泊まったのですが、エレベーターの壁紙が剥がれていました。

2026-06-27 via Nuitee
Y
Yu Chuan couple tw
10
Pros:

空間很大~~~~

2026-06-27 via Nuitee
Y
Yoshinori solo_traveller jp
6
2026-06-27 via Nuitee
N
nami family_with_children jp
8
2026-06-27 via Nuitee
E
Eduardo solo_traveller mx
9
2026-06-25 via Nuitee
Y
yutaka family_with_children jp
8
2026-06-24 via Nuitee
本村 solo_traveller jp
5
2026-06-23 via Nuitee
M
Masashi solo_traveller jp
10
Pros:

安くてスタッフの対応良かった。

Cons:

特に無し。

2026-06-22 via Nuitee
O
Osamu solo_traveller jp
7
2026-06-21 via Nuitee
Y
YOSHIO solo_traveller jp
4
特に問題はないですが、次回宿泊は他を検討することになりそう。
Pros:

静かで、清潔なところ。

Cons:

予約した部屋は、ダブルルームとなっていましたが、それが小さい部屋1室(5畳位)でした。もっと広い部屋をイメージしていました。
立川駅からちょっと遠い(10分位)です。スーツケースもって、雨の中をあるくのは、ちょっと厳しいかも。

2026-06-20 via Nuitee
R
ryo solo_traveller jp
8
2026-06-19 via Nuitee