Homewood Suites by Hilton San Diego Mission Valley/Zoo

Hotels
•
Homewood Suites by Hilton
8.4 (495 reviews)
445 Camino Del Rio South , San Diego , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
High parking fees
Inconsistent breakfast quality

Categories

Cleanliness
7.88
Several mentions of dirty rooms and cleanliness issues.
Service
9.15
Most reviews highlight friendly and helpful staff.
Location
8.89
Location was frequently mentioned as a strong point.
Room Quality
8.34
Rooms range from comfortable to a few complaints about cleanliness.
Amenities
8.37
Some positives about amenities like parking and breakfast, but also some complaints.
Value for Money
7.83
Mixed feelings on the pricing in relation to services offered.
Food and Beverage
7.88
Breakfast satisfaction varied greatly among reviews.
Overall Experience
8.85
Overall experience rated higher despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:24

Property Description

Convenient Location in Mission Valley District

Discover comfort and convenience at Homewood Suites by Hilton San Diego Mission Valley/Zoo. Located in the vibrant Mission Valley district, our air-conditioned rooms offer a relaxing retreat after a day of exploring. Enjoy amenities like free WiFi, a 24-hour front desk, and a continental breakfast during your stay.

Spacious and Well-Equipped Rooms

Experience a home away from home in our thoughtfully designed rooms. Unwind in a cozy seating area, make use of the handy desk, and freshen up in the modern private bathroom. Some rooms even feature a convenient kitchenette for added convenience.

Near Major Attractions

Explore San Diego's top attractions with ease - from the renowned San Diego Zoo to the historic Old Town. With Balboa Park and the airport just a short drive away, our hotel is the perfect base for your San Diego adventures.

Ready to experience comfort and convenience in San Diego? Book your stay at Homewood Suites by Hilton San Diego Mission Valley/Zoo today!

Important information:

A surcharge of $50 applies for arrivals before check-in hours. All requests for early arrival are subject to confirmation by the property.

This is a nonsmoking property, as such, a surcharge of $300 applies for smoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.4
Based on 495 reviews
Cleanliness: 7.88
Service: 9.15
Location: 8.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 8.85
P
Patrick • extended_group • us
10
2026-05-18 • via Nuitee
R
Riley • family_with_children • us
10
2026-05-16 • via Nuitee
J
jose • family_with_children • gb
10
2026-05-15 • via Nuitee
J
Joel Dean • couple • us
9
Stay was great and comfortable.
2026-05-11 • via Nuitee
R
Rhonda • couple • us
10
We enjoyed this hotel and would definitely stay here again
Pros:

Breakfast was average. It was nice to have a hot food bar, but the quality of the hot food was just ok. I liked the variety of options, including a good selection of fresh fruit, and I always love a waffle maker!
There was a decent fitness center, and a lounge with a pool table was an unexpected bonus

Cons:

We were disappointed not to have a hot tub

2026-05-10 • via Nuitee
D
Denetra • couple • us
7
2026-05-09 • via Nuitee
W
William • couple • us
10
Pros:

Room and breakfast

2026-05-08 • via Nuitee
B
Brittnee • family_with_children • us
8
Great
Pros:

Everything

Cons:

The parking

2026-05-07 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Layout of the room was comfortable,staff were pleasant and accommodating. Would stay again and recommend to friends and family

2026-05-03 • via Nuitee
E
Elbert • family_with_children • us
10
2026-04-28 • via Nuitee
A
Anibal • family_with_children • us
2
Wont go back again
Pros:

Nothing

Cons:

Everything was outdated the room i was in the couch was ripped the main door and bathroom door did not lock . The breakfast was super terrible

2026-04-28 • via Nuitee
R
ronald • solo_traveller • nl
8
2026-04-27 • via Nuitee
R
Rubén • family_with_children • mx
10
2026-04-26 • via Nuitee
S
Sabrina • couple • us
9
2026-04-21 • via Nuitee
Y
Yurel • family_with_children • us
1
2026-04-17 • via Nuitee
S
Saragosa • family_with_children • us
4
Pros:

Free breakfast and no one stole my phone that I left downstairs along with my wallet

Cons:

The parking structure being really have a convenient way of designated areas where you could park your car and also the room walls are very dirty, including in the restroom and the headboards were dirty as well

2026-04-17 • via Nuitee
Y
Yurel • family_with_children • us
1
Esperaba más de este hotel ya que eh estado en otro de la misma rama de hoteles y todo fue muy bien pero el personal no
Pros:

La ubicación

Cons:

El trato del personal, poco profesional y hasta un tanto grosero, una recepcionista se puso a hablar mal de algunos huéspedes Indus argumentando que le caían mal y que tenían otras costumbres lo cual me pareció muy desagradable de su parte ya que ella está ahí para servir no para críticas al cliente, además otras empleadas de recepción muy groseras y decían no hablar español pero después escuchaba que si lo hablaban creo que el ambiente crea un poco desagradable racista a los mexicanos e Indus, no volveré ademas de que la alberca estaba muy sucia a mis hijos les salieron sarpullido y su piel se puso roja por un día, cuando reporte cerraron el área y comenzaron a limpiar lo cual me parece mal ya que la piscina es importante que siempre esté en óptimas condiciones de limpieza. Opté por irme aún cuando ya había pagado otra noche.

2026-04-17 • via Nuitee
W
Wong • family_with_children • hk
4
Cons:

I paid a premium price expecting better from Homewood Suites. Instead, I found a used, damp cleaning towel with holes in it left on my bed by housekeeping. This wasn't a fresh bath towel – it was clearly a rag used for scrubbing surfaces, and it was sitting right where my head would go.

I immediately told the manager. Their response? They did nothing to resolve the issue. No apology, no discount, no room change. They simply said they would "bring extra bed sheets" – as if the problem was a missing sheet, not a biohazard left on my pillow area.

A dirty, hole-ridden cleaning rag on the bed is disgusting. A manager who dismisses it is unacceptable. I did not receive the basic cleanliness or customer service I paid for.

Would I return? Never. Stay elsewhere.

2026-04-10 • via Nuitee
K
Karen • solo_traveller • us
10
2026-04-01 • via Nuitee
A
Alison • family_with_children • us
9
We love the location, room, breakfast and manager’s reception.
Pros:

We loved the location as it was close to zoo, Balboa Park, Old Town and an easy drive.

Cons:

Parking was the only challenge as the spaces as small but we always found a space. It is awkward that most of the spaces in front are for Benihana or valet. I wish parking was included and not an extra charge.

2026-03-29 • via Nuitee