Enigma - Nature & Water Hotel

Hotels
7.9 (839 reviews)
Vale Juncal s/n , São Teotónio , PT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Beautiful location
Cozy rooms
Cons:
Cleanliness issues
Heating problems
Lack of amenities in good condition

Categories

Cleanliness
6.81
Multiple issues reported, including peeling paint, rusted furniture, and old towels.
Service
8.78
Staff received positive feedback, especially in the restaurant.
Location
8.82
Valued for its tranquility and beautiful views.
Room Quality
7.27
Rooms were initially pleasant but had issues with heating and amenities.
Amenities
7.3
Pool and breakfast were well-received, but issues with jacuzzi and sauna noted.
Value for Money
7.76
Mixed sentiment regarding quality versus price, especially with amenities.
Food and Beverage
8.31
Breakfast was generally praised, though variety could be improved.
Overall Experience
8.18
Overall impression was positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Luxurious Accommodation
Enigma - Nature & Water Hotel offers bright rooms, suites, and apartments with modern amenities including free WiFi and air conditioning. Guests can enjoy private balconies and fully equipped kitchens in the apartments, providing a home-away-from-home experience.

Relaxation and Wellness
Indulge in the hotel's spa facilities which include a fitness center, sauna, Turkish bath, and indoor pool. Treat yourself to a rejuvenating massage or unwind in the serene indoor and outdoor swimming pools.

Culinary Delights
Savor delicious Portuguese cuisine at the Enigma Flavours restaurant, offering a buffet or à la carte breakfast to start your day right. Don't miss the opportunity to taste a variety of local delicacies during your stay.

Experience the perfect blend of nature and luxury at Enigma - Nature & Water Hotel. Book now for an unforgettable stay surrounded by the beauty of Southwest Alentejo.

Important information:

Please be advised that massage services are not available at this time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Location

Guest Reviews

7.9
Based on 839 reviews
Cleanliness: 6.81
Service: 8.78
Location: 8.82
Room Quality: 7.27
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.18
R
Roland • solo_traveller • ch
7
Adresse mit Einschränkungen...
Pros:

Ruhige Lage, gute Betten.

Cons:

Frühstück hat Potential nach oben.
In allen Bereichen fehlt der Unterhalt.... schade!

2026-10-14 • via Nuitee
M
Michael • extended_group • gb
10
A hidden gem
Pros:

Very remote location in the middle of the countryside. Blissfully quiet and peaceful. No light pollution so you can also see the night sky. Rooms were large. Bed super comfy. Pool area was nice, but indoor pool you need a shower cap to use. Breakfast was great.

2026-10-12 • via Nuitee
M
Maria Sara • solo_traveller • pt
10
Pros:

The pools are great!

Cons:

The opening hours of the spa would be amazing an hour earlier!

2026-10-12 • via Nuitee
N
Nuno Filipe • family_with_children • pt
9
2026-10-12 • via Nuitee
J
Jo • couple • be
3
2026-10-11 • via Nuitee
J
Jorge • solo_traveller • ca
8
Pros:

Bed and room, comfortable

Cons:

Food at the restaurant was mediocre for that level of hotel.
Maybe a fewer selection with good quality would have been a better choice.

2026-10-11 • via Nuitee
R
Ricardo • couple • pt
10
Pros:

Simpática funcionários
Satisfez as expextativas

Cons:

Nao ter bide

2026-10-09 • via Nuitee
M
Maria • family_with_children • pt
8
Pros:

A piscina interior e as vistas do quarto

2026-10-09 • via Nuitee
L
Lilou • couple • fr
10
Incroyable
Pros:

Tout comme la piscine, l’espace bien être, la chambre, le restaurant et surtout l’emplacement

2026-10-09 • via Nuitee
L
luis • extended_group • pt
7
Não convenceu
Pros:

Quartos

Cons:

Restaurante

2026-10-08 • via Nuitee
R
Ruben • solo_traveller • ch
10
2026-10-07 • via Nuitee
V
Vilela • family_with_children • pt
10
Uma estadia perfeita, e uma experiência simplesmente inesquecível.
Pros:

O hotel era perfeito, tudo estava impecável e a vista era simplesmente incrível, com uma paisagem deslumbrante sobre a Serra Alentejana. Foi uma experiência maravilhosa e sem dúvida um lugar que recomendo!

Cons:

Não tenho absolutamente nada a apontar.

2026-10-07 • via Nuitee
A
André • solo_traveller • pt
9
2026-09-17 • via Nuitee
A
Anisha • family_with_children • np
10
Pros:

Everything was perfect

2026-09-17 • via Nuitee
R
Rodrigues • solo_traveller • pt
4
Pros:

O local é bom calmo e tranquilo

Cons:

Para um hotel 4estrelas deixou muito a desejar a piscina numca foi limpa nem repuseram água .a nivel de limpesa os vidros da sala de refeições metiam nojo uma vez que não vêem água à muito tempo .pequeno almoço normal mas só comi um dia pão fresco .nos outros pão requentado ⁹

2026-09-16 • via Nuitee
M
Monica • couple • es
5
Ilusión decepcionada
Pros:

Las vistas

Cons:

En general casi todo: desayuno deprimente, pasillos frios y decorados sin gusto, no hay ducha en la piscina, restaurante limitado y caro, sala spa agua fria, muy caro para lo que te dan.

2026-09-16 • via Nuitee
M
Manuela • couple • pt
9
2026-09-16 • via Nuitee
L
Luis • solo_traveller • pt
4
Degradação notória do hotel
Pros:

Da localização e da vista panorâmica para a serra.

Cons:

No início da estadia o quarto que nos era para ser endereçado, o AC não funcionava e estava um calor infernal. Depois mudámos para outro quarto, contudo onde o AC estava a funcionar mas a fazer um ruído horrível. Nesse novo quarto havia um problema com o interrupor onde se colocava o cartão para activar a energia eléctrica de todo o quarto, que estava a sempre a ir embaixo de forma consecutiva.
Mobiliário do quarto degradado, e cabeceira da cama muito degradada.
Na piscina, algumas ripas do piso do deck, estavam levantadas. Penso que hotel precisa de uma boa renovação.

2026-09-15 • via Nuitee
V
vasco • solo_traveller • pt
6
2026-09-15 • via Nuitee
M
Mariaconcetta • couple • de
10
2026-09-12 • via Nuitee