Hotel Schwarzwald Freudenstadt

Hotels
•
Castlewood Hotels
7.5 (1375 reviews)
Helene-Frey-Weg 2 , Freudenstadt , DE

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Free
Children allowed
Pets allowed

Facilities

Supervised childcare/activities
Ski storage
Billiards or pool table
Free wired internet
Access to nearby indoor pool
Access to nearby outdoor pool
Golfing on site
Playground on site
Beach umbrellas
Pool sun loungers
See all facilities

Review Highlights

Pros:
Quiet location
Good breakfast
Friendly staff
Wellness area
Cons:
Food quality issues
Cleanliness concerns
Older facilities

Categories

Cleanliness
6.71
Some reviews mention that the hotel is showing signs of age and lacks attention to cleanliness in areas like the wellness center.
Service
8.18
Generally friendly staff, though there were issues with dining service and communication.
Location
8.22
The hotel is in a quiet area with good views, but it's described as being a longer walk from the city center.
Room Quality
7.67
Rooms are reported as clean and well-furnished but the bathrooms are noted to be small.
Amenities
7.2
The pool and wellness area received mixed reviews, indicating improvement is needed.
Value for Money
7.16
Given the complaints about food and room quality, value for money is considered average.
Food and Beverage
6.71
Mixed feedback on dining quality, especially regarding the half-pension meals.
Overall Experience
8.18
Despite some negative aspects, many guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:32

Property Description

Family-Friendly Hotel in the Heart of Freudenstadt

Relaxing Accommodations: Start your day in our cozy rooms and apartments, perfect for families and active travelers. Our attentive staff is always available to assist with your needs and offer local excursion recommendations.

Luxurious Amenities: Immerse yourself in our family-run hotel's expansive spa area, ideal for relaxation. Enjoy the inviting atmosphere and a variety of leisure activities for all ages.

Personalized Service: Our dedicated team ensures no detail is overlooked, guaranteeing a memorable stay in Freudenstadt.

Ready to experience comfort and luxury? Book your stay at our family-friendly hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: STR

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1375 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 8.18
M
Manuela • couple • fr
6
2026-01-15 • via Nuitee
I
Ingo • couple • de
7
2026-01-12 • via Nuitee
M
Mund • couple • de
8
2026-01-06 • via Nuitee
H
Heiko • couple • de
10
2025-12-29 • via Nuitee
G
Gärtner • couple • de
10
Pros:

Freundliche Mitarbeiter, gutes Essen, Lage super,
War das 5. Mal bereits hier mit meinem Sohn.

Cons:

....

2025-12-18 • via Nuitee
R
Ruth • couple • de
9
Tolles Hotel mit nettem Personal und super Angeboten!
Pros:

Das Hotel ist wirklich schön, bequem und sauber. Sehr nettes Personal auch! Wir waren nur eine Nacht im Hotel, sonst hätten wir mehr Angebote wahrnehmen können. Werden wir aber dann beim nächsten Mal machen, das Hotel und die Gegend haben uns so sehr gefallen, dass wir nochmal vorbei kommen werden! ;)

Cons:

Wir haben die Apps im TV nicht zum laufen bringen können... Wir hatten ein Tablet dabei, deswegen war es im Endeffekt nicht so schlimm. Wir hätten auch sicher Hilfe bekommen auf Anfrage, aber da wir nur eine Nacht da waren haben wir es dabei belassen. :)

2025-12-16 • via Nuitee
U
Ulf • couple • de
4
schlechtes Preisleistungsverhältnis
Cons:

schlechtes Preisleistungsverhältnis
keine Handtücher im Wellness

2025-12-16 • via Nuitee
R
Rebekka • couple • de
8
Guter und entspannter Aufenthalt in ruhiger Umgebung
Pros:

Gutes Frühstück, bequeme Betten, zum Übernachten hat es uns gut gefallen

2025-12-14 • via Nuitee
S
Simone • couple • at
8
2025-12-13 • via Nuitee
S
Sabine • family_with_children • de
8
Cons:

Die Dusche im Schwimmbad wurde leider kalt. Saunabereich war leider etwas überlaufen und alle Liegen belegt mit Handtüchern.
Ansonsten war alles top 👍 wir kommen gerne wieder.

2025-12-13 • via Nuitee
• couple • de
9
2025-12-11 • via Nuitee
N
Novita • couple • pt
8
Pleasant stay
Pros:

We stayed at this hotel to visit my sister who was in the hospital, and it is very close to the hospital, 5 mins walk. They also have nice pool & sauna. Our room has a veranda with a natural view of the Black Forest.

Cons:

Breakfast was limited and didn't have much fruit. The room needed more light.

2025-12-09 • via Nuitee
V
Vanessa • couple • de
7
Pros:

Schönes großes Hotel mit Flair.

Cons:

Wasser des Schwimmbades war zu kalt, wenn man sich nicht aktiv bewegt hat.

2025-12-07 • via Nuitee
E
Eddy • couple • de
8
Pros:

Frühstück war i O

Cons:

Multimedia Ausstattung auf aktuellen Stand Updaten. Sauna umkleide, Renovierung bedürftige Belüftung

2025-12-06 • via Nuitee
R
ralf • family_with_children • de
7
Pros:

Schönes Schwimmbad, angenehme Wassertemperatur

Cons:

Zimmermobiliar ist in die Jahre gekommen.
Fernseher hat leider nicht funktioniert, nach Meldung an der Rezeption wurde dieser Mangel leider nicht behoben.

2025-12-03 • via Nuitee
F
Franziska • couple • de
8
2025-11-25 • via Nuitee
G
Gerhard • couple • de
8
Pros:

Pool

2025-11-22 • via Nuitee
K
Klaus • couple • de
9
Pros:

Sehr gutes Essen, Frühstück sehr leckere Auswahl.

2025-11-11 • via Nuitee
S
Susanne • extended_group • de
8
2025-11-09 • via Nuitee
R
Reiber • couple • de
8
2025-11-03 • via Nuitee