Calm House Hotel Hoi An 1

Hotels
9 (1042 reviews)
152 Nguyen Tri Phuong, Cam Nam , Hoi An , vn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Calm atmosphere
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Location might be a bit far from attractions for some

Categories

Cleanliness
8.08
Several reviews mention cleanliness issues, such as unclean towels and general lack of upkeep.
Service
9.55
Numerous positive remarks about staff friendliness and helpfulness across multiple reviews.
Location
9.09
Location described as calm and within a feasible distance to attractions, although some suggest being slightly away from central areas.
Room Quality
8.54
Rooms are spacious and comfortable, but some reviews noted discrepancies from photos or issues with odors.
Amenities
9.07
Amenities like pool and breakfast received favorable comments, yet some concerns about the setup were noted.
Value for Money
9.53
Guests feel that the quality and services provided justify the cost.
Food and Beverage
8.58
Breakfast offerings were described as limited but generally acceptable.
Overall Experience
9.55
Overwhelmingly positive experiences, with multiple guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:11

Property Description

Tranquil Oasis in Hoi An

Comfortable Rooms and Friendly Service
Experience comfort at Calm House Hotel Hoi An with air-conditioned rooms, flat-screen TVs, and complimentary toiletries. The English-speaking staff is ready to assist with any needs, from bicycle rentals to airport transfers.

Scenic Views and Convenient Location
Enjoy lush gardens and river views at our hotel, located just 1 km from Hoi An Ancient Town. Start your day with a delicious breakfast and explore nearby attractions like the Assembly Hall of the Hainan Chinese Congregation.

Book your peaceful stay at Calm House Hotel Hoi An and unwind in the heart of Hoi An.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for VND 350,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1042 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.55
J
Janssens couple be
8
2026-07-03 via Nuitee
M
Mariel solo_traveller au
9
Pros:

Amazing staff

2026-07-02 via Nuitee
T
Tuấn family_with_children vn
9
Rất vui và thoải mái
Pros:

Khá gần trung tâm
Chủ nhiệt tình, hổ trợ tối đa

2026-06-29 via Nuitee
N
Ngoc Tram couple vn
10
Chắc chắn sẽ quay lại home nì ạ, c chủ cũng rấttt cute
Pros:

Sạch sẽ, gọn gàng thơm tho ạ

2026-06-27 via Nuitee
T
Thi My Duyen couple vn
7
2026-06-22 via Nuitee
H
Hynek couple jp
10
2026-06-21 via Nuitee
C
Charles couple gb
10
Would love to stay again when I’m Hoi Ann
Pros:

Great little hotel on the edge of Hoi an so quiet and away from the chaos of the old town but still only a 15 minute walk. The pool is small but refreshing and service is a standout. All the staff went extra mile to be helpful and make our stay as pleasant as possible. I would stay again if in Hoi An

Cons:

The shoes outside, I think some more shoe storage is needed

2026-06-20 via Nuitee
L
Lorena couple au
8
Muy bien
Pros:

Hermoso hotel. Muy limpio. Las camas muy cómodas . El personal amable. Nos recibieron con té y helado de coco, también nos pusieron un taxi desde el tren a buen precio

Cons:

El día que llegamos fue un poco caótico, la piscina no estaba llena y todo el patio en construcción, en nuestra habitación (3er piso) había dos murciélagos. Al avisar en la recepción otro huésped dijo que sacó 7 de su habitación y 5 el día anterior. Nos cambiaron a otra y estuvo bien. La piscina no la pudimos usar porque estaba en obras y cuando se llenó, estaba la familia de la dueña y era incómodo estar ahí ya que eran muchísimos

2026-06-15 via Nuitee
G
Gracie solo_traveller us
10
Lovely stay!
Pros:

I had a lovely stay at Calm House - the staff were so accommodating and kind, and made me feel like part of the family while I was there! They helped with everything from moving my room so I could have a better view to organizing my transportation to help me save money. Incredibly kind and warm place!

2026-06-15 via Nuitee
J
Josephine solo_traveller de
6
Pros:

Great location, calm but close to the Center. Breakfast for a good price. Very warm welcoming at the beginning. Motorbike rental close by

Cons:

Construction work really early in the morning without warning. Pool couldn’t be used, it was very hot and the AC was only running from 9:30-8. When asked whether they could turn on the ac earlier they said “no, 9:30” even though it was not a timer but had to be turned on manually. Lights on the bed were not working, one bed had no curtain, another had no working fan. The bathroom was rarely cleaned and the bin not emptied. Only two lockers for 8 beds. One person of the staff was sleeping in the dorm and was really annoyed by the noise of the guests.

2026-06-15 via Nuitee
L
Laurine couple fr
10
Un havre de paix
Pros:

Le personnel était adorable. Les chambres spacieuses, confortables avec la climatisation. Le petit déjeuner était très bon et la piscine était appréciable avec cette chaleur. Le personnel nous a fait de bonnes recommandations pour nos sorties. Tout est à proximité de l’hôtel. Ils proposent un service pour laver le linge et des scooter à louer.

2026-06-06 via Nuitee
L
laurent solo_traveller fr
9
Pros:

Bien situé proche du centre et en dehors du flux touristique .

Cons:

Piscine en travaux

2026-06-03 via Nuitee
C
Caitlin solo_traveller gb
7
Pros:

The hotel was nice, room was large and clean. Staff were friendly and helpful upon arrival and during stay.

Cons:

The reason for the lower score is because, although the staff were lovely and helpful whilst we were there, nobody let us know upon booking that the entire pool and restaurant area was closed for renovation for our entire stay. This was disappointing as I booked specifically somewhere with a pool. They did agree to refund minus one night if we found somewhere else but at such short notice I couldn’t find anywhere suitable. So it’s worth calling to check the status of the construction before if you’re visiting soon!

2026-06-01 via Nuitee
R
Rhys solo_traveller au
10
Great people. All the staff.
Pros:

The staff at Calm House 1 are very lovely people. Very helpful and friendly in all ways.
I was suffering from the heat in HoiAn city and decided to cut short my stay and move to a nearby beachside. Rosy and Lee the managers were very understanding and helpful. I highly recommend Calm house.

2026-05-16 via Nuitee
L
lacey couple gb
8
2026-05-16 via Nuitee
N
Nana couple ge
10
Comfy stay, friendly staff
Pros:

Clean and comfortable rooms with a great location — easy to get to and leave from. The staff were very friendly and welcoming, and gave us great recommendations, including the coconut forest which was a highlight of our trip!

2026-05-11 via Nuitee
J
Jasmin couple de
9
Pros:

Perfekte Lage, freundliches Personal, recht ruhig gelegen (hatten kein Zimmer zur Straße)

Cons:

Poolbereich wird renoviert, Pool ist aus meiner Sicht nicht nutzbar in der Zeit, leider wurde uns das vorher nicht mitgeteilt

2026-05-10 via Nuitee
P
PAUL solo_traveller nz
10
Warm, friendly staff and big comfortable room. Can’t recommend it enough.
Pros:

Had a great time here. Room was spacious, comfortable and clean. Great location. Away from all the hustle and bustle but close enough to walk into the main hub.
Staff were fantastic, very helpful and friendly. Breakfast so good and lots of it. Highly recommend staying here.
Lots of great tips for places to go and great restaurants to eat at.

2026-05-10 via Nuitee
J
Javier solo_traveller us
10
Relaxing and Calm, just like the name of the Hotel.
2026-05-10 via Nuitee
A
Anh Tho extended_group vn
8
Very good location, quiet street, a lot of good local food nearby
Pros:

The location, only 10-15mins walk to Hoi an market, quiet area

2026-05-03 via Nuitee