Holiday Inn Express & Suites - Charlotte Airport by IHG

Hotels
•
Holiday Inn Express
8.4 (1198 reviews)
108 Airport Commons Drive , Charlotte , us
+17049008100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Room renovations needed

Categories

Cleanliness
7.93
Some guests noted cleanliness issues, including bugs in the bathroom.
Service
8.9
Guests praised the exceptional and accommodating service provided by the staff.
Location
8.94
Proximity to the airport was frequently highlighted as a significant advantage.
Room Quality
7.89
Some reviews indicated that rooms are ready to be remodeled.
Amenities
8.42
The shuttle service was mentioned positively, but some amenities were missing.
Value for Money
8.38
Guests felt they received good value considering the location and service.
Food and Beverage
8.43
Breakfast received positive feedback for quality and selection.
Overall Experience
8.3
Most reviews reflect a generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 10:37

Property Description

Convenient Location
Located just 7.1 km from Billy Graham Library and close to many other attractions, Holiday Inn Express & Suites - Charlotte Airport, an IHG Hotel offers a prime location for both leisure and business travelers.

Modern Amenities
Enjoy a fitness centre, free WiFi, and complimentary breakfast options during your stay. The hotel also features an indoor pool and a business centre for all guests to use.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even have a patio for a relaxing outdoor space.

Book your stay at Holiday Inn Express & Suites - Charlotte Airport now for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jun 15, 2026 until Fri, Jul 3, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1198 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
N
Norris • solo_traveller • za
9
Pros:

The gentleman at front was very helpful and friendly. The lady at breakfast the next morning was very friendly and made sure we had good experience. Good breakfast.

Cons:

Suggestion - add dark roast to coffee machine - loved the medium and decaf. Sister wanted dark and son hot chocolate - just suggestion.

2026-06-26 • via Nuitee
J
JOSEPH • family_with_children • us
6
Staff was friendly. Very clean hotel. Unfortunately, I booked this property for my grandson to enjoy indoor swimming. Di
Pros:

Staff was very friendly. Rooms was very clean.

Cons:

Pool was down. I booked this hotel solely for my grandson to have an indoor pool. I was not informed pool was down til I arrived at the property. I would like some reimbursement.

2026-06-23 • via Nuitee
S
Sonya • solo_traveller • us
2
I don't recommend!!
Pros:

Their wasn't anything I liked about this hotel.

Cons:

As soon as we entered the facility it smelled musty and like cigarette smoke. The pool was closed and I was told it would be ready 6am the following morning, it was closed for our entire stay. The suite was basic and the ac leaked thevwhole time causing the floor to be very wet. The room smelled awful. They closed the continental breakfast earlier than posted on Sunday morning until other guests complained in addition while waiting to use the toaster the staff was rude.The nearest store was very sketchy.

2026-06-22 • via Nuitee
B
Beneth • solo_traveller • us
7
Cons:

The pool was not open

2026-06-19 • via Nuitee
T
TANIA • extended_group • us
4
Pros:

Staff at the front desk were kind and respectful.

Cons:

A staff member (woman) serving breakfast on Sunday, June 14th, was rude and raised her voice at me without any reason. Then, acted like she didn't do anything wrong.
Plus, the room wasn't that clean.

2026-06-18 • via Nuitee
F
Faith • couple • us
4
Pros:

The staff was very friendly and welcoming!

Cons:

I didn’t like how you had to pay to park. I’m already paying to sleep there, why do I have to pay to park there as well. Also the AC in the room was terrible. The room was very muggy and humid

2026-06-11 • via Nuitee
R
Rios • solo_traveller • us
1
2026-06-01 • via Nuitee
R
Rios • solo_traveller • us
1
2026-06-01 • via Nuitee
J
John • solo_traveller • us
10
2026-05-31 • via Nuitee
J
Joachim • solo_traveller • de
9
Hat uns sehr gefallen. Empfehlen wir gerne weiter.
Pros:

Modernes Hotel, großes Zimmer, modernes Bad. Alles sehr sauber. Sehr freundliches Personal am Empfang. Amerikanisches Standard-Frühstück inklusive. Athletikraum gut ausgestattet.

Cons:

Frühstück unter der Woche leider nur bis 9:30 Uhr.

2026-05-29 • via Nuitee
D
Deirdre • solo_traveller • us
7
2026-05-26 • via Nuitee
A
Anamaria • couple • us
10
Pros:

Very friendly staff, quick check in

2026-05-26 • via Nuitee
H
Hill • solo_traveller • us
10
Pros:

It was close to the airport

Cons:

It was hot in the room

2026-05-26 • via Nuitee
S
Samone • couple • us
5
Overall the hotel was the mos decent one around the location
Pros:

It was the cleanest hotel around that area

Cons:

The rooms had an old smell like it was not that clean and stains were on bathroom wall.

2026-05-26 • via Nuitee
C
chefruchi • Couples • Greensboro, North Carolina
10
Memorial weekend stay:Our stay at this hotel was spectacular, the suite and hotel were beautiful with all amenities.
Pros:

The Hotel and our suite were comfort personified. Service was incredible. It sits in the heart of Charlotte downtown. We will definitely be back.

2026-05-25 • via Tripadvisor
B
Billy • couple • us
9
2026-05-21 • via Nuitee
A
Amber • solo_traveller • us
10
2026-05-19 • via Nuitee
B
Brian • solo_traveller • us
10
Great location, staff, room and airport shuttle is great!
Pros:

Location, Staff, room and breakfast

Cons:

Would be great to have food available for those of us catching the airport shuttle earlier than 0600

2026-05-19 • via Nuitee
R
Robert • solo_traveller • us
10
2026-05-13 • via Nuitee
T
Tianya • couple • us
9
2026-05-09 • via Nuitee