Greenacre Hotel

Hotels
6.4 (841 reviews)
166 Waterloo Road, , Sydney , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Non-smoking throughout
Evening entertainment
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great staff
Lovely location
Cons:
Old bathroom
Noise issues

Categories

Cleanliness
3.74
Bathroom needs cleaning and has mold.
Service
8.21
Staff was accommodating and helpful.
Location
8.25
Great location with beautiful restaurants nearby.
Room Quality
4.7
Room was lovely but not soundproof.
Amenities
5.73
Amenities like the pub were appreciated.
Value for Money
6.69
Good price for the room considering its condition.
Food and Beverage
7.74
Pub was good.
Overall Experience
6.11
Standard quality with some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:11

Property Description

Luxurious Accommodation
Greenacre Hotel, situated just 6 km from Bankstown Airport, offers a lavish stay experience with an on-site bar for guests to unwind.

Convenient Amenities
Benefit from ample on-site parking and luggage storage facilities during your stay at Greenacre Hotel.

Modern Comforts
Enjoy the convenience of free WiFi access throughout the property.

Experience comfort and convenience at Greenacre Hotel. Book your stay now!

Important information:

Please note that this property is accessible by stairs only. It does not offer disabled access facilities and there are no ground floor rooms.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    People no matter the age stay for AUD 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 841 reviews
Cleanliness: 3.74
Service: 8.21
Location: 8.25
Room Quality: 4.7
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 7.74
Overall Experience: 6.11
M
Mohd • couple • au
9
2026-06-02 • via Nuitee
N
Nageh • couple • au
1
Not recommend
Pros:

location was good as at the middle of shopping center

Cons:

> I had a very disappointing stay at this hotel. The receptionist was unprofessional, speaking loudly and inappropriately while asking for additional payment beyond the confirmed booking price. This made the check-in process uncomfortable and confusing. The room condition was also poor, with a broken toilet and damaged, outdated taps. Overall, both the service and facilities were below acceptable standards.

2026-06-01 • via Nuitee
D
David • solo_traveller • au
9
Pros:

The staff big thanks to Briane Nonae Effi Evy all so to the James

2026-05-28 • via Nuitee
A
Amanda • family_with_children • au
8
Pros:

Nice quiet room. Comfortable beds. Helpful staff.

Cons:

Bathrooms were not well maintained. Access from carpark to rooms is difficult if carrying heavy bags.

2026-05-21 • via Nuitee
A
Abraham • couple • au
8
2026-05-07 • via Nuitee
D
Deb • couple • au
10
2026-05-04 • via Nuitee
P
Peter • couple • au
9
Comfortable room. Friendly staff
Pros:

Great location in Greenacre
Comfortable bed
Updated room

Cons:

No ensuite

2026-05-02 • via Nuitee
M
Matt • solo_traveller • au
10
2026-04-30 • via Nuitee
F
Felicia • extended_group • au
7
2026-04-27 • via Nuitee
Z
Zhou • solo_traveller • au
9
2026-04-24 • via Nuitee
H
Husan • couple • au
8
2026-04-16 • via Nuitee
M
Mohammad Sabbir Ahmed • family_with_children • au
5
Passable, I would not recommend anyone
Cons:

Not a clean one

2026-04-15 • via Nuitee
P
priyanka • family_with_children • au
1
Absolutely unacceptable experience. My young son accidentally walked into a restricted area, and instead of being guide
Pros:

Everything okay

Cons:

Overall stay experience

2026-04-14 • via Nuitee
N
Nora • solo_traveller • au
9
Pros:

Easy to check in and check out

Cons:

The windows and doors where rather thin so you could hear the world outside, noises, people talking and cars going past

2026-04-13 • via Nuitee
O
Olivia • extended_group • au
4
Uncomfortable
Pros:

Not really clean
3 guest and only 1 cup they provided in the room
Bed is not comfortable

Cons:

Too expensive to the standard of the room

2026-04-13 • via Nuitee
H
Hakimi • extended_group • au
2
Was not good experience
Pros:

Location

Cons:

Staff was not professional, not acceptable the request, beds were not clean and for next day the room not cleaned.

2026-04-12 • via Nuitee
A
Azamat • couple • kz
10
2026-04-09 • via Nuitee
P
Paul • extended_group • au
8
2026-03-28 • via Nuitee
R
Rin • solo_traveller • jp
5
2026-03-27 • via Nuitee
J
James • extended_group • au
8
2026-03-19 • via Nuitee