TownePlace Suites by Marriott Ottawa Kanata

Hotels
•
TownePlace Suites by Marriott
8.6 (349 reviews)
1251 Maritime Way , Ottawa , ca
+1 613-599-7200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Friendly staff
Cons:
Limited breakfast options
High price for services offered

Categories

Cleanliness
8.29
Multiple mentions of cleanliness; however, there were issues noted such as hair found under the sink.
Service
9.06
Staff consistently described as friendly and helpful, despite some check-in difficulties.
Location
9
Great location mentioned with proximity to stores, dining, and main roads; a strong positive point.
Room Quality
8.85
Room quality noted as spacious and comfortable; well-equipped rooms received positive remarks.
Amenities
8.78
Strong remarks on amenities like a full kitchenette and gym, although minor deficiencies mentioned.
Value for Money
8.24
Concerns raised about the high price relative to offerings; appears to offer decent value despite criticisms.
Food and Beverage
7.79
Breakfast options were described as limited and disappointing, impacting overall satisfaction.
Overall Experience
8.76
Positive experiences highlighted despite some issues; guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:11

Property Description

Luxurious Amenities
TownePlace Suites by Marriott Ottawa Kanata offers a range of luxurious amenities, including an indoor pool for relaxation and non-smoking studios equipped with modern features like a 32-inch LCD TV, ironing facilities, and a kitchenette or full kitchen option.

Convenient Location
Located just 2.8 km from the Canadian Tire Centre, this pet-friendly hotel is also close to popular attractions like the Peace Tower and Rideau Canal. With free WiFi throughout the property and complimentary breakfast served daily, guests can enjoy a convenient and comfortable stay.

Complimentary Services
Enjoy the convenience of free WiFi, complimentary breakfast, and on-site parking during your stay at TownePlace Suites by Marriott Ottawa Kanata. Book now to experience a perfect blend of luxury and convenience.

Important information:

Hotel room renovation work will be carried out from December 1, 2024 - February 10, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.6
Based on 349 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9
Room Quality: 8.85
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
L
Leandro • solo_traveller • br
8
2026-08-28 • via Nuitee
L
Léna • solo_traveller • ca
10
2026-08-20 • via Nuitee
K
Kendra • family_with_children • ca
10
2026-08-10 • via Nuitee
O
Onguegn • solo_traveller • ca
8
Pros:

The rooms

Cons:

The pool is too salty

2026-08-09 • via Nuitee
N
Natacha • family_with_children • fr
7
2026-08-07 • via Nuitee
M
Meaghan • family_with_children • ca
7
Pros:

Location and cleanliness

Cons:

The bathroom is a split (toilet shower/ sink mirror) there was hardly any room in the toilet / shower area, the door almost hit the toilet opening and to turn the shower on we had to get soaked

2026-07-21 • via Nuitee
R
Ronette • extended_group • us
10
2026-06-21 • via Nuitee
D
duguay • couple • ca
10
2026-06-13 • via Nuitee
F
Frederique • solo_traveller • ca
7
Cons:

Déjeuner

2026-06-12 • via Nuitee
B
bastien • extended_group • ca
10
2026-05-22 • via Nuitee
O
Olena • couple • gb
9
Pros:

The room was nice with the comfortable beds . But we got a bit of issues then arrived they did see our booking even I gave at the reception all the proof that we book it . In overall it tooks around hour to fix the situation and it was already late . The receptionist wasn’t very helpful and stressed me out with his response, as I told later he was joking but it doesn’t sounds for me as a joke. He ask us to pay again for the room we paid already and even after proof on payment from the booking he still tell us that we living that night for free there .
It was a bit rude and not respectful, he don’t even tell us where we can eat in the morning or where is the pool and hove it’s work .it was seems like we owe him something.
But the other costumers he treated much better, so I don’t understand what was the problem.
I politely ask his to solve our problem with the room so maybe that’s he don’t like , but this is the part of his job.

Cons:

Rude staff

2026-05-20 • via Nuitee
D
Donaldwallang • couple • ca
10
Our stay was excellent and for the price which was great.
Pros:

The location was great. The breakfast could have been better though.

Cons:

Everything was good. Improve the breakfast spread a bit more.

2026-05-19 • via Nuitee
K
Karoline • family_with_children • ca
9
Great hotel. lovely staff!!
2026-04-02 • via Nuitee
L
Levi • family_with_children • il
8
קרוב לטוב מאד....
Pros:

יחס הצוות היה מצויין, בעיקר פקידת קבלה בשם אינגריד.
ארוחת הבוקר היתה טובה מאד.
המלון נקי מאד, מסודר מאד
מקום מרכזי בקטנה / סטיטסוויל

Cons:

התשתית דורשת שיפור - נושא המיים בחדר.דרש תיקון.
ביקשתי הארכה של יום אחד בשהיה, נגרם המון אי סדר, מחיר השהיה ליום נוסף השתנה מדי רגע...

2026-03-25 • via Nuitee
E
Elizabeth • family_with_children • ca
10
2026-03-17 • via Nuitee
M
Michelle • family_with_children • ca
9
2026-02-22 • via Nuitee
A
Adil • family_with_children • ae
10
Pros:

Everything was great and as expected. Great location.

2026-01-31 • via Nuitee
L
Lisa • family_with_children • ca
8
2026-01-29 • via Nuitee
B
Bertrand • couple • ca
1
2026-01-25 • via Nuitee
C
Catherine • couple • ca
8
Very comfortabke stay. Enjoyed the kitchen with large fridge and keurig maker.
Pros:

Bagels and yogurt and apples and bananas was good. My husband liked the scrambled eggs.

Cons:

I was hoping for hot waffles or pancakes. Some plain cereals like cheerios, cornflakes or rice krispes would have been nice.

2026-01-19 • via Nuitee