Oakwood Premier Tokyo

Hotels
•
Oakwood
9 (888 reviews)
Chiyoda-ku, Marunouchi 1-8-2 , Tokyo , JP
+81 3-6631-6800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near Tokyo Station
Apartment-style rooms with kitchen and washer/dryer
Comfortable beds and generally very clean rooms
Good room size and family-friendly two-bedroom options
Great city views
Cons:
Limited and not very varied breakfast options
Some maintenance issues in rooms (dryer not drying, dishwasher misaligned, furniture/rug problems)
Occasional service/concierge mistakes and slow follow-up on problems
Confusing hotel entrance/entry procedure for some guests
Reports of damp bedding and moldy smell from dryer

Categories

Cleanliness
8.3
Mixed: beds and rooms frequently described as very clean, but reports of a dirty rug, a damp duvet and a slightly moldy-smelling dryer lowered the score.
Service
9.3
Generally friendly and helpful staff noted, but some guests reported concierge mistakes and lack of follow-up on room maintenance issues, creating inconsistency.
Location
10
Consistently praised: excellent location near Tokyo Station, convenient for transport and many shops, with good city views.
Room Quality
8.1
Spacious, family-friendly rooms and comfortable beds, but several guests reported maintenance problems (misaligned dishwasher, dryer not drying, furniture/rug issues, damp bedding).
Amenities
10
Strong positive: apartment-style amenities (kitchen, washing/drying machine, in-room kitchen) valued by guests; minor issues with some appliances noted but overall highly useful.
Value for Money
8.8
Mixed: some guests felt the price was high and breakfast overpriced, but many found the apartment-like facilities and location justified the cost.
Food and Beverage
7.5
Consistently noted as weak: breakfast selection was limited/bare-bones and not very varied; lounge drink/food options also limited.
Overall Experience
10
Overall very positive stay for many guests due to location, space and apartment-style facilities, despite some maintenance and breakfast shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Serviced Apartments at Oakwood Premier Tokyo

Located just a 2-minute walk from JR Tokyo Station’s Yaesu North Exit, Oakwood Premier Tokyo offers a luxurious getaway in the heart of the city.

Fully Furnished Apartments with Modern Amenities

Each apartment features a fully-equipped kitchen, flat-screen TV, and a washer/dryer for convenience. Enjoy the comfort of a private bathroom with complimentary toiletries and a cozy bathrobe.

Concierge Services and Fitness Facilities

Benefit from a 24-hour front desk, fitness center, and a residence lounge. The concierge service assists with reservations and business needs.

Indulge in the nearby dining options and explore Tokyo's attractions easily. Book your stay at Oakwood Premier Tokyo for a memorable experience.

Important information:

Guest Room Enhancement Project Notice

Thank you for choosing Oakwood Premier Tokyo.

To further enhance our guest experience, please note that Renovation work of the Guest rooms will be carried out from 24/05/2026 to 30/09/2026.

All hotel facilities and services will continue to operate as usual throughout the period.

We appreciate your kind understanding and continued support.

客室改装工事のお知らせ

平素よりオークウッドプレミア東京をご愛顧賜り、誠にありがとうございます。

より快適なご滞在環境をご提供するため、2026年5月24日から2026年9月30日にかけて、一部客室の改装を段階的に実施いたします。

期間中もホテル施設および各種サービスは通常通り営業いたします。

皆様のご理解とご協力を賜りますようお願い申し上げます。


Please contact the property directly to request an extra bed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

9
Based on 888 reviews
Cleanliness: 8.3
Service: 9.3
Location: 10
Room Quality: 8.1
Amenities: 10
Value for Money: 8.8
Food and Beverage: 7.5
Overall Experience: 10
牧學 • family_with_children • tw
10
2026-10-29 • via Nuitee
N
Natalia • family_with_children • ru
10
Pros:

Очень достойный отель, высокого класса. Хорошая кровать. Чудесный вид на город. Несмотря на то, что станция близко, спалось хорошо. Отличная кухня со всем необходимым, стиральная машина, магазин сразу внизу

Cons:

Выбор на завтраке не очень большой, но было все, что мне нужно

2026-10-20 • via Nuitee
M
Michelle • extended_group • au
10
New and exceptional
Pros:

Very Nice Hotel, rooms are a great size, beds very comfortable and exceptionally clean. Highly recommended. Staff were very friendly and helpful.

Cons:

I found it unusual that you had no milk for the coffee or tea in the room.

2026-09-10 • via Nuitee
J
Juan Luis • couple • es
10
Estada perfecta
Pros:

Ubicació, disposar de cuina a l’habitaciónet dona molta llibertat ja que al costat està Tokyo station plena de llocs on poder comprar menjar preparat. Esmorzar justet

Cons:

Esmorzar molt poc variat

2026-08-31 • via Nuitee
S
SHIZUKA • couple • jp
9
2026-08-30 • via Nuitee
T
TINGLING • family_with_children • tw
7
2026-08-29 • via Nuitee
S
Sasiporn • extended_group • th
7
2026-08-21 • via Nuitee
B
Bernardo • solo_traveller • br
8
2026-08-06 • via Nuitee
Y
Yi Chun • couple • tw
10
2026-07-25 • via Nuitee
S
Susan • solo_traveller • us
5
The location was convenient. I really appreciate the space for a family. Two bedrooms is amazing. But the attention to d
Pros:

The location

Cons:

The breakfast was bare bones Consider the price of the breakfast and the room charge. The dryer in the unit didn’t dry the clothes properly. The clothes came out damp after one hour of drying. I only had 3 summer outfits in the dryer. The dryer smelled a little moldy. I think there was not too lint. The dryer and washer was the number one reason when traveling with a family for more than a week. There was no paper towel in the kitchen.

2026-07-24 • via Nuitee
Y
Yi Chun • couple • tw
10
2026-07-24 • via Nuitee
A
Ajay • couple • us
8
Great location to stay
Pros:

The location was great. Had a good view from the room. Had a good kitchen which was important for us

Cons:

Number of things did not work in the room. Dishwasher was misaligned. Toilet seat was not warming up. The rug in the living area was dirty. Furniture in living area was also not good. When we arrived we pointed out all these things but the staff took no action

2026-07-19 • via Nuitee
T
Tsung Han • family_with_children • tw
9
2026-07-16 • via Nuitee
N
NAOMI • solo_traveller • jp
6
一度泊めれば十分…
Pros:

キッチンや洗濯乾燥機まであり、連泊するには良いと思います。
部屋番号がはっきりとわかりやすい。

Cons:

ホテルの入り口、入り方が分かりにくい。
特に入り口の自動ドアが「100呼出」を押さないと開かなく、たまたま警備員さんが近くに居て教えてくれたから入れたけど、事前に入り方を連絡してほしい（もちろん日本語で）
ベッドの布団が湿っていた。
ラウンジの飲み物や食べ物の種類がない。
部屋によるのか、13階のわりにはロケーションは良くなかった。値段も高い。

2026-07-14 • via Nuitee
T
Tsung Han • family_with_children • tw
9
2026-07-13 • via Nuitee
Y
Yun Theng • couple • sg
9
Pros:

location of the property was wonderful

2026-07-13 • via Nuitee
C
Chris • family_with_children • gb
9
2026-07-11 • via Nuitee
C
Costanza • solo_traveller • it
10
2026-07-05 • via Nuitee
E
Edward • couple • us
1
Cons:

have been there many times before but not for two years. CONCIERGE services are very important for me. Always excellent in the past. Now non-Japanese staff answered my questions . They were very confident , and Wrong. Wasted time

2026-06-29 • via Nuitee
J
Jiu • solo_traveller • kr
10
2026-06-27 • via Nuitee