The Hera Premium Hotels

Hotels
6.8 (287 reviews)
Eski Uskudar Cad.Elifce Sk.No:3 Zumrutevler , Istanbul , tr

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near metro
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
5.88
Multiple reviews mentioned uncleanliness issues, including dirty chairs and lack of proper towels.
Service
8.85
Many reviews praised the staff for their helpfulness and friendliness.
Location
7.39
The location was viewed positively as it was close to the metro, but some reviews mentioned isolation from amenities.
Room Quality
6.34
Some rooms had issues like a non-working TV and unpleasant odors, but others appreciated the space.
Amenities
6.87
Facilities like a kitchenette were noted, but also complaints about missing items like utensils.
Value for Money
6.33
Value perceptions varied; some felt it was adequate for short stays but not for longer durations.
Food and Beverage
5.38
Several reviews highlighted the lack of food options and poor breakfast quality.
Overall Experience
7.35
Overall guest satisfaction was mixed with some positive and negative aspects balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:37

Property Description

Scenic Views and Modern Comfort

Luxurious Accommodations

Convenient Amenities

Book now to experience a perfect blend of comfort and convenience at our modern hotel in Istanbul, offering stunning views of the Prince's Islands. Enjoy spacious and pristine guestrooms equipped with all the essentials for a relaxing stay. Indulge in delicious meals at our 24-hour restaurant or opt for breakfast in bed. With around-the-clock front desk service and free WiFi, we ensure a hassle-free experience for our guests. Conveniently located near Huzurevi Metro Station, explore the vibrant Bagdat Street or easily reach Sabiha Gokcen and Istanbul Airports. Don't miss out on our on-site parking and airport shuttle services.

Important information:

Please note that the property provides car rentals from Happy Rent A Car for a 10% discount.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 287 reviews
Cleanliness: 5.88
Service: 8.85
Location: 7.39
Room Quality: 6.34
Amenities: 6.87
Value for Money: 6.33
Food and Beverage: 5.38
Overall Experience: 7.35
A
Azakli • solo_traveller • de
1
Veräppelt
Pros:

Ehrlch gesagt nichts.

Cons:

Ausstattung war Miserabel Komfort war Miserabel Sauberkeit, war Miserabel. bei booking.com mit 4 Sternen? Aber in Wirklichkeit hat es keine Sterne gehabt. Hab mich vor Ash gefühlt als ich an der Rezeption nachgefragt habe, hatte gesagt nein, wir haben keine Sterne, das ist das andere Hotel. Und dann haben wir später festgestellt, dass die Bilder sowohl von Außen Fassade als auch von Innen nicht dem Hotel Entsprachen, in dem wir untergebracht worden sind. Das hotel, das auf den bildern abgebildet war haben wir dann später auch gesehen. Und es ist gerade mal um die ecke. Ich kam mir betrogen vor, Werbung mit einem vier sternhotel zu machen und dann in einer nullsterne absteige. Übernachten lassen die hotelgäste.

2026-07-01 • via Nuitee
H
Hoss • solo_traveller • au
1
Pros:

almost notting

Cons:

The room ,beds almost everything

2026-06-30 • via Nuitee
R
Roza • solo_traveller • kg
10
2026-06-28 • via Nuitee
G
Gelovani • solo_traveller • bg
5
Pros:

Персонал очень отзывчивый ,встретили разместили в 3 часа ночи. Спасибо большое)

Cons:

Номер вонючий ужасно,сыростью и сигаретами вонь страшная. В номере грязно очень. Заезжали поспать 4 часа перед вылетом ,пришлось оставаться.

2026-06-24 • via Nuitee
Z
Zagir • family_with_children • me
5
Cons:

Полы черные грязные.

2026-06-24 • via Nuitee
E
Eren Deniz • couple • tr
6
2026-06-22 • via Nuitee
M
Mohammad • solo_traveller • lb
10
2026-06-22 • via Nuitee
Y
Yusuf kart • solo_traveller • tr
5
2026-06-21 • via Nuitee
T
Tanya • solo_traveller • gb
10
Pros:

Gorgeous room. Very close to the metro station.

Cons:

None

2026-06-18 • via Nuitee
E
Ehab • family_with_children • se
3
Unclean room, garbage left under beds from previous guest & used drinks found in our fridge
Cons:

Rudeness and unfriendly approach at reception at check-in

2026-06-08 • via Nuitee
L
Levani • extended_group • ge
5
2026-06-02 • via Nuitee
S
Süleyman • couple • de
7
Preis/Leistung gut
Pros:

Lage Top. Direkt mit dem Auto an der Hauptstraße u. Kostenlos parken. Zimmer sehr gross.

Cons:

Die Etage hat komplett nach Zigaretten gestunken, sogar morgens in meinem Zimmer. Musste Fenster aufmachen.

2026-05-31 • via Nuitee
A
Ana Isabel • extended_group • es
5
Pros:

Ubicación cerca de la línea de metro para ir al aeorpuerto.

Cons:

No estaba muy limpio, cama incómoda (hundida en el centro + colchón más estrecho que el cajón de la cama).
Precio bajo, aunque más caro que otros en los que habíamos estado (Estambul + Göreme), incluso con el desayuno incluído.

2026-05-21 • via Nuitee
A
Abdulaziz • extended_group • sa
6
2026-05-20 • via Nuitee
E
Elene • family_with_children • ge
4
Meh
Pros:

Good location because metro is nearby. Otherwise there is nothing important to see. Also staff members are really nice and ready to help all the time.

Cons:

Room was not cleaned, toilet was horrible, kitchen walls were greasy, there was filled ashtray left, all the furniture was dirty and stained, bedsheets were burnt by cigarette.

2026-05-16 • via Nuitee
R
Raines • solo_traveller • us
10
Good Stay
Pros:

Size of the room was large and we loved the water bottles in the room

2026-05-12 • via Nuitee
A
ALI • solo_traveller • de
5
2026-05-11 • via Nuitee
D
David • solo_traveller • no
9
2026-05-06 • via Nuitee
İnanç Çağrı • couple • ch
3
2026-05-06 • via Nuitee
B
Bardhoshi • solo_traveller • al
9
2026-05-04 • via Nuitee