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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Bowling
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Wheelchair accessible
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Heated pool
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Infinity pool
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Shallow end
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Pet bowls
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Fitness classes
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation in The Woodlands
Modern Amenities: Each room at The Westin at The Woodlands features air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms are stocked with free toiletries and a hair dryer for your comfort.
Convenient Facilities: Take advantage of the on-site restaurant and business center during your stay. Need to explore the area? The hotel offers car hire services for your convenience.
Prime Location: Located just steps away from Cynthia Woods Mitchell Pavilion and The Woodlands Town Center, The Westin at The Woodlands provides easy access to the best attractions in the area. Book now for a luxurious stay in The Woodlands!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The overall hotel was fine.
I paid in advance and the was billed again for my stay. I called the hotel and I was told the manager would call me and did not call. Tried calling again and no answer for over 5 minutes of ringing. I will dispute the bill at my bank and have booking agency I paid through working on this as well.
Excellent breakfast buffet
Comfortable and quiet room
Lower prices
The location and all the surrounding food options, including places to drink. It's within walking distance of the movie theater and pavilion.
I didn't like the $40-per-day valet pricing. The valet staff doesn't offer to help with the luggage or have a cart ready. I had to ask for help when it should be automatic, especially given the $40 being charged.
It’s clean, the walk in shower, proximity to restaurants and other events.
The breakfast is pricy compared to other hotels.
Location was close to everything.
They originally gave us a room that wasn’t clean.
Beautiful room, exceptional location. We stayed here and walked to the Woodlands Pavilion for a concert. The waterway is a beautiful walk. 100% stress free concert experience
Very comfortable bed and comforter. I would love to know the brand of it if you will share.
No complaints
Location
Only one bottle of water was provided daily and I think it is not enough.
Walking distance to venue and was so clean. The entire hotel smelled so clean and everything was clean
Nothing
It was accessible to the venue. Very stylish lobby. Very clean room. Quiet AC comfort.
The “didn’t like” is very small.
Dog friendly. Very clean. Comfortable beds
Everything was great
Friendly service with a personal and yet professional touch
Don't stay here. My company is pretty tight with hotels for business travel. Usuallyu Courtyards and Garden Inns. For once this Westin in the The Woodlands was on the list so I gave it a try for 2 nights - normal business. I was excited bc it will be nicer than usual. Nope. It's a Westin and it's usually way north of $300/night so yes it's a nicer hotel but the issues are not forgivable in a hotel that's supposed to be this nice and expensive. Issues
1. Started with the Valet. Pulled up. No one around. I'm blocking traffic. 10 mins later, the guy comes running up. He was nice - just doing his job. Why is there only 1 guy. It's a Westin and lot of people valet bc it's in the middle of a giant shopping area.
2. Called for breakfast at 6:30. Was told 45 mins to hour wait. This is fine if I'm on vacation, I'm not. I'm on business and I don't have that time.
3. 6:45am - leaf blowers start up. Several of them. Extremely loud. Forget about sleeping. Forget about even working in the room. So loud and echoing.
4. Construction in the hotel and outside the hotel. Incredibly loud noises outside my room. I called the front desk to inquire. Was told to call if again if it continues for a while. No call backs. Not willing to check on it now. Simply, we don't really have time for your issues.
5. Small thing but none of the hand-held phones work in the room. I wouldn't care but that how you call the front desk for loud noises all around the hotel - the loudest hotel I've been in - in years. It's also how you order room service (not with your cell and a bar scan - their phone, it's also how you get your valeted car - so how about making at least one of them work.
6. It is walking distance to great restaurants and the theatre but I won't be back. Not worth it. I'll take a quiet Courtyard where I can get breakfast quickly and I'm paying half the rate.
Very clean and elegant
Nothing
Overall, the Westin is a nice hotel and the service was good. However, if you stay on the west side of the hotel, be aware there is a nearby rooftop bar which plays loud music until 1 am. I called the front desk, and they said they could not do anything about it.
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