Harrah's Cherokee Valley River Hotel & Casino - A Caesars Rewards Destination

Casino

1. The parking So far away in a gravel lot because there is very little parking. Inconvenient to have to wait on the “shuttle/gulf cart” to be taken back to lobby.
2. Bathroom smelled like mold, especially the shower.
3. Why would the children’s arcade and bowling alley open at 3:00pm if the indoor pool is under construction? Our “family” vacation plan was ruined, we are not from the area. Website is not updated with all the inconveniences the construction creates. We were supposed to stay two nights and checked out at noon after our first night.
4. Only two devices allowed on the room’s wifi, a charge of 8 or 9 dollars per additional device.
5. Casino machines have a very LOW payout.

You have a center median at the entrance to the parking lot that is very hard to see at night. Might think about some reflective paint.

You had to buy ur drinks while you was playing the the machines,most casinos i been to offer free drinks while you the machines

Could of won a little bit but that's why they call it gambling!
And biggest let down was the price for a domestic beer while gambling. I come to drink and gamble ( which are complimentary at most casinos along with free pop,, water and coffee), but at 7 bucks a beer plus tip my gambling was cut way back because I refuse to pay such a outrageous price. North Carolina law states no free drinks, so lets charge double the going rate for a domestic beer..... No beer- No gambling..... Simple as that!... Will not return because of this poor corporate decision. Hate being taken advantaged of.

I was disappointed that the main restaurant did not have their breakfast buffet Saturday morning so we had to drive into town. There was mold in the shower tiles, otherwise the room in the River Tower on the 2nd floor was fairly clean. We were there to attend a show at one of the local bars in Murphy, NC called Chevelle's 66 and there is NO car service from the hotel into town, 4 miles away. They have something called Cyber Lift that is $50 for a 4 mile trip into town!!!! I'm not paying $100 for a roundtrip fare.

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I found charging $7.00 for a beer was highway robbery

Television channels are limited. Also, we were in line to check in, with a reservation, but had to wait unnecessarily so that "members" who got in line after us were checked in first.