Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Responsive staff
Good breakfast variety
Clean facilities
Cons:
Noisy AC
Poor TV options
Jacuzzi suite issues
Inconvenient amenities

Categories

Cleanliness
9.26
Guests noted clean rooms and overall good hygiene.
Service
9.23
Service was highlighted positively, especially staff responsiveness.
Location
9.27
Location was convenient for travelers passing through.
Room Quality
8.22
Some issues were mentioned regarding room features, like the noisy AC.
Amenities
8.75
Amenities lacked certain essentials but were generally satisfactory.
Value for Money
8.71
On the expensive side, but satisfactory for the quality provided.
Food and Beverage
8.26
Breakfast received good comments but had some shortcomings.
Overall Experience
8.73
Overall positive experience with some significant dissatisfactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:02

Property Description

Escape to the delightful Holiday Inn Express & Suites Medicine Hat - your home away from home nestled in the heart of the city!

Recreational Amenities
Dive into relaxation with our indoor pool, slip down the fun waterslide, or unwind in the soothing hot tub. This hotel promises an engaging experience for all ages.

Comfort and Convenience
Experience luxury with our 96 air-conditioned rooms, featuring pillowtop beds, flat-screen TVs, and deep soaking bathtubs. Enjoy complimentary wired and wireless internet access to keep you connected during your stay.

Delicious Breakfast & Business Ready
Start your day right with a complimentary full breakfast served daily. Our 24-hour business center, along with express check-in and check-out, caters to all your professional needs.

Book your stay and indulge in the perfect blend of comfort and adventure at Holiday Inn Express & Suites Medicine Hat!

Important information:

  • Pool access available from 9 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 428 reviews
Cleanliness: 9.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.73
S
Suann • couple • ca
9
Good place to stay bfst could be improved and monitored to ensure things are refilled.
Pros:

Convenient location

Cons:

No coffee at breakfast when we went down breakfast very limited

2026-06-27 • via Nuitee
R
Rick • couple • ca
6
Cons:

Price compared to other hotels..also breakfast was subpar for price of rooms

2026-06-09 • via Nuitee
S
Stewart • family_with_children • ca
7
2026-05-25 • via Nuitee
T
tsw • solo_traveller • ca
4
2026-05-24 • via Nuitee
L
Lynette • couple • ca
7
2026-05-24 • via Nuitee
C
Carole • solo_traveller • ca
8
Completely met my needs for an overnight stay mid journey
Pros:

Comfortable and met my travel needs

Cons:

Can’t say I disliked anything

2026-05-23 • via Nuitee
J
jacklyn • family_with_children • ca
9
Relaxing
Pros:

Great location. Great view. Great vibe. Friendly staff all around.
Rooms and beds were very comfortable.

Cons:

One of our main lights started flickering which was kind of scary to me. I just turned it off. It could've just been a short.
I also did not like the tall mirror right next to the bed. I had to cover it with a sheet.

2026-05-19 • via Nuitee
T
Taylor • solo_traveller • ca
7
Pros:

Like

Cons:

Didn't like

2026-05-18 • via Nuitee
N
Nathan • solo_traveller • ca
8
2026-05-16 • via Nuitee
L
Lucie • couple • ca
10
Very happy and will definitely return to this location.
Pros:

Really good breakfast with lots of options for different dietary needs. Well done.
Staff was courteous and helpful.

2026-05-13 • via Nuitee
I
Ivana • couple • ca
7
2026-05-09 • via Nuitee
R
Rahman • couple • ca
10
It was a pleasure staying at this property.
Pros:

It’s nice and clean

Cons:

Nothing

2026-05-06 • via Nuitee
F
Fullerton • couple • ca
10
2026-04-30 • via Nuitee
J
Jamie • solo_traveller • ca
8
2026-04-28 • via Nuitee
A
Ashley • family_with_children • ca
10
2026-04-20 • via Nuitee
C
Chelsea • family_with_children • ca
8
2026-04-18 • via Nuitee
K
Karen • solo_traveller • ca
10
Excellent staff, clean rooms and great breakfast
Pros:

Right off Highway 1

Cons:

A little noisy

2026-04-16 • via Nuitee
V
Vladimir • family_with_children • ca
7
Pros:

Good swimming pool and very welcoming personnel

Cons:

Rooms can be a little bit cleaner

2026-04-12 • via Nuitee
T
Tim • couple • ca
5
Meh
Pros:

The fact it is an Holiday Inn property.
The staff were excellent too

Cons:

The room was awkward, noisy and rundown

2026-04-09 • via Nuitee
T
Tamara • family_with_children • ca
10
2026-04-06 • via Nuitee