Ennios Boutique Hotel

Hotels
9.1 (1425 reviews)
Town Quay Road , Southampton , GB

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Good breakfast
Cons:
Noise from traffic and other guests
No lift
Cold room due to inadequate glazing

Categories

Cleanliness
8.36
Some comments on noise and the warmth of the shower suggest slightly below expectations.
Service
9.83
Many reviews praised the helpful and friendly staff.
Location
9.37
Good location mentioned in several reviews, convenient for the city.
Room Quality
8.82
Rooms were comfortable and well-presented with some minor issues.
Amenities
8.85
Provided necessary amenities but noted lack of an elevator.
Value for Money
9.31
Great experience overall justifying the value.
Food and Beverage
8.86
Breakfast and restaurant service were praised, with some complaints about limited options.
Overall Experience
9.43
Overall positive experiences with minor drawbacks highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:22

Property Description

Luxurious Comfort and Ideal Location
Ennios, a converted warehouse facing Southampton Water, offers boutique bedrooms with unique views and luxurious amenities. Opposite the Red Funnel ferry terminal and close to the city centre, this hotel is perfect for both leisure and business travelers.

Convenient Shopping and Transportation
Situated near the old waterfront, Ennios provides easy access to West Quay for shopping and is a short distance from the train station. Guests can explore the city with ease and enjoy the bustling atmosphere of Southampton.

Modern Amenities and Unique Features
The bedrooms at Ennios boast modern comforts such as free Wi-Fi, wide-screen TVs, Egyptian cotton bedding, and designer toiletries. Each room is designed to provide a relaxing and upscale experience for guests.

Ready to experience luxury and convenience at Ennios? Book your stay now for an unforgettable visit!

Important information:

All guests arriving after 14:00 on a Sunday must confirm their arrival time with the hotel.

On Sundays, dining must be arranged before arrival.

If you plan to arrive after 20.00, please inform the property in advance using the contact details found on the booking confirmation.

Please note that all rooms are on the first floor, access via the stairs only.

Please note there is no elevator/elevator available at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

9.1
Based on 1425 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.43
B
Bryan Close • solo_traveller • gb
10
Pros:

Everything.
The room. The staff.
Especially the staff. They were incredibly helpful, courteous and professional.

Cons:

N/A

2026-09-19 • via Nuitee
I
Ivan • extended_group • us
9
Great services
Pros:

Clean, neat, air conditioned, good location for cruises looking for a spot for the night

Cons:

Stairs up to the room. Not good for people with luggage and disabilities

2026-09-19 • via Nuitee
A
Anja • solo_traveller • ch
9
Pros:

Dir sehr gute Lage.

2026-09-19 • via Nuitee
C
Colin fae Elgin • couple • gb
9
Beautiful hotel in the heart of the waterfront / cruise area of Southampton.
Pros:

The room was very nice, as you would expect from a 'boutique' hotel.
It had all of the usual amenities with very nice toiletries, towels, etc.
The staff were very friendly and helpful.
Breakfast was lovely with some fabulous local produce. The fruit bowel contained enough to feed a whole colony of bats...

Cons:

There was a little noise from above as there are flats on the floors above, however once the staff were made aware a call was made and it quieted down.

2026-09-17 • via Nuitee
M
Michelle • couple • ie
6
2026-09-17 • via Nuitee
I
Ivy • couple • us
5
Parking and restaurant snafus mared an otherwise reasonable visit.
Pros:

Room was small but the bed was comfortable. Bathroom was clean and large enough.

Cons:

The Booking.com listing lists "Parking" under "Most Popular Facilities." When we arrived, however, we were told that the hotel had only 6 parking places for all the guests, and that they were all taken. The closest parking was 15 minutes away. The receptionist blamed us for not searching the hotel website to find the fine print that stated that parking was largely unavailable unless reserved days in advance. After 45 minutes spent searching for parking and dragging our luggage across town, we decided to eat at the hotel restaurant. At the restaurant, we chose to have 5 appetizers for our dinner, expecting them to be served in courses. Instead, all dishes were brought at the same time, too many to fit on the table or for the warm dishes to stay hot for the duration of the meal. Once again, we were blamed for not directing that the food be served in sequences, which should be obvious in any fine dining establishment. First the server said that we should not have requested them all at once. When we told him that was not correct, the waitress said, "Well, in England, the appetizers are always served at the same time." I live in London, and have never been served this way. To add insult to injury, the GBP 200+ bill included a GBP 25 "service charge." With both the parking and the restaurant, had the staff apologized and accepted responsibility, we could be more forgiving. To blame the guests, however, is unacceptable.

2026-09-13 • via Nuitee
D
Daniel • couple • us
8
2026-09-13 • via Nuitee
S
Steven • couple • au
10
A great place to stay with great food and accommodation.
Pros:

Everything about this place is excellent. From check in to check out everything was handled with care.

Cons:

Nothing.

2026-09-13 • via Nuitee
R
Robert • extended_group • gb
10
Great property
Pros:

Great spot and lovely rooms.

Cons:

N/A

2026-09-12 • via Nuitee
S
Steve • extended_group • gb
9
2026-09-11 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-09-11 • via Nuitee
M
Marsha • solo_traveller • us
10
2026-09-08 • via Nuitee
C
Carolynne • couple • au
10
2026-09-07 • via Nuitee
T
Tom • solo_traveller • us
9
Wonderful
Pros:

Beautiful, luxurious room.Gorgeous bathroom with glass shower and heated towel racks.They even provide robes and slippers. Close to the port .

Cons:

No elevator.. so this isn't handicap accessible. Be aware you will be hauling
ing your suitcases up a flight of stairs. Altho staff would offer to help.
If that's okay with you and something you can manage..this place is a dream.

2026-09-07 • via Nuitee
P
Patricia • extended_group • gb
9
Hotel met all expectations. The restaurant and staff attitudes need revisiting regarding training.
Pros:

The hotel was in a perfect location, with parking, for our cruise departure the following morning. Front of house and bar staff were extremely pleasant and accommodating. The bar area was a great meeting place, and the room was exceptional. I had asked for a quiet room, and they came up trumps! Couldn't fault the hotel and front of house staff at all. I had been given really good directions to the hotel, once we got to Southampton, as the parking is around the back and would have been difficult to navigate.

Cons:

We had booked dinner for 7pm and had invited a friend, who lived locally, to join us. The restaurant staff were not at all welcoming or pleasant, and we realised we had become invisible, from the moment they seated us in the most remote part of the restaurant. Service was appalling and the staff had no manners. The dinner was really disappointing too. I couldn't eat my main course due to the amount of fat and grissle. I expressed my disappointment at the time and was met with confusion and disbelief! To cut a long story short, had the hotel side of our stay not met our expectations, the review would have received barely one star. We received 20% off the final bill and a further amount for the spoiled meal. The one and only consolation.

2026-09-07 • via Nuitee
P
Paula • couple • gb
10
2026-09-06 • via Nuitee
A
Alwyn • couple • gb
9
Very good have stayed here before.
Pros:

Well located for our cruise.

Cons:

No lift but we were aware and our room only on the first floor.

2026-09-03 • via Nuitee
J
Jean • couple • gb
10
It was great
Pros:

The hotel was beautiful, smallish with a intimate feel. Our room was comfortable, quiet and the bed was a dream to sleep in. The breakfast was fabulous . We ate dinner in the restaurant and everything was cooked to perfection

Cons:

We found our parking place difficult to find

2026-09-01 • via Nuitee
J
John • couple • au
9
Pleasant overnight dinner and breakfast before embarkation
Pros:

Close to Queen Mary 2 terminal for embarkation

2026-08-31 • via Nuitee
M
Manuel • solo_traveller • pt
10
Pros:

Acomodação ótima e serviço excelente.

2026-08-30 • via Nuitee