West Rocks Townhouse

Hotels
•
OYO AMER
8.4 (94 reviews)
44 Grand Parade, Eastbourne, England, BN21 4DL , Eastbourne , GB
44-1323 920 800

listing image 1
Show all photos
Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Smoke-free property
Food and water bowls
Secured bicycle storage
Bicycle parking available

Review Highlights

Pros:
Stunning beach view
Friendly staff
Good location
Cons:
Room cleanliness issues
Unpleasant room condition

Categories

Cleanliness
6.48
One review mentioned the room smelled of mould and chairs were unclean.
Service
9.45
Several reviews highlighted friendly and helpful staff.
Location
9.49
Described as perfect position with a stunning beach view.
Room Quality
7.44
Mixed reviews; traditional rooms were liked, but one was in poor condition.
Amenities
7.97
Basic amenities were present, but one review mentioned missing shower shelves.
Value for Money
8.43
Generally good accommodation for its price point.
Food and Beverage
8.98
No specific mention, assigned standard quality for this hotel tier.
Overall Experience
8.95
Many positive mentions of the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:23

Property Description

Discover the charming West Rocks Townhouse, perfectly situated in the heart of Eastbourne, just moments away from stunning beaches and vibrant attractions.

Modern Rooms
Enjoy one of our 44 stylish guest rooms featuring flat-screen televisions and complimentary Wi-Fi, ensuring you're connected throughout your stay. Refresh in your private bathroom equipped with complimentary toiletries and a hairdryer, adding a touch of luxury to your getaway.

Convenient Amenities
Our hotel offers a range of amenities designed for your convenience, including a 24-hour front desk, secure luggage storage, and bike storage for those looking to explore the area on two wheels.

Prime Location
Immerse yourself in Eastbourne's rich culture, with attractions such as the Eastbourne Bandstand, Heritage Centre, and beautiful beaches just a stone's throw away, making it the ideal base for adventure and relaxation.

Book your stay at West Rocks Townhouse today for an unforgettable experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 94 reviews
Cleanliness: 6.48
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.95
N
Nova • family_with_children • gb
7
2026-07-18 • via Nuitee
C
Chuck • couple • gb
6
Overnight. A little expensive for the money. Great location. Nice location. Pleasant staff.
Pros:

Good location

Cons:

Very hot (I know it’s unseasonably hot presently) but not A/C at all. Shower small and thought the water would spill over tray (it didn’t). Continental breakfast (yuck!). Get some bacon and eggs on the go.

2026-07-14 • via Nuitee
G
Gary • solo_traveller • gb
10
Pros:

Friendly staff and location perfect.

Cons:

Nothing really

2026-07-13 • via Nuitee
L
Lee • couple • gb
7
Great location, but hotel itself is not worth the money.
Pros:

Location, decor

Cons:

Overpriced for what you get, “breakfast” was very disappointing

2026-07-12 • via Nuitee
J
Jonathan • couple • gb
7
Nice hotel and friendly but need to improve breakfast.
Pros:

Great location, good size room, friendly staff, reason we chose this Hotel is because we have stayed there before last year and were impressed. May stay again but will not be having breakfast included if we do.

Cons:

The breakfast service - cost £15 extra - only continental with boiled eggs (no other egg types possible ) and toast, no full English.- would have expected a full English for £15. When eggs came they were scolding hot served in a dessert bowl- very tricky to peel! Also you cannot serve cafetière coffee just in a normal cap without an actual cafeteria- it results in lots of coffee in the cup and a thick sludge at the bottom! Lastly there was absolutely no atmosphere with zero music in breakfast room, very awkward silence, I suggest you put some background music on.

2026-07-12 • via Nuitee
P
Philip • couple • gb
8
lovely homely hotel with great staff
Pros:

lovely unusual property, quite eclectic interiors on public rooms. Good location.

Cons:

cold breakfast -could do with some simple hot food on demand; boiled eggs, bacon etc

2026-07-12 • via Nuitee
P
Patricia • solo_traveller • ch
4
Pros:

Lage. Personal war freundlich.

Cons:

Das Zimmer war unter dem Dach. Keine Möglichkeit zur Kühlung. Nur ein kleines Fenster. Ab Mittag bis Abend Sonneneinstrahlung. Es heizt sich extrem auf.

2026-07-12 • via Nuitee
N
Nadia • solo_traveller • ch
8
Sehr schönes viktorianisches Hotel direkt am Strand
Pros:

Super lage, schöne Einrichtung. Das Personal ist sehr freundlich und die Betten sehr bequem. Der Meeresblick ist wunderschön und man kann bei Meeresrauschen einschlafen.

Cons:

Oberflächlich war alles sauber, eine gründliche Reinigung wäre teilweise noch nötig gewesen.

2026-07-12 • via Nuitee
S
Stuart • couple • gb
10
Lovely people - brilliant weekend
Pros:

The owners and all the staff were absolutely fantastic. We stayed for Eastbourne triathlon and couldn’t have been more welcomed - Thank you so much

Cons:

N/A

2026-07-12 • via Nuitee
J
Joy • couple • gb
10
2026-07-12 • via Nuitee
J
Jess • family_with_children • gb
10
Perfect location, friendly staff and fantastic room
Pros:

Perfect location, great double family room and staff were all amazing. We were able to check in early and given late check out so my partner could shower after a triathlon. They also allowed us to store things even further beyond that too. Toddler especially happy to have his own grown up room. Alek was especially attentive to us.

Cons:

Only thing is the lift is small but I was able to store pram in one of the reception rooms, and there is only a shower so a bit harder to wash a baby

2026-07-12 • via Nuitee
I
Ian • solo_traveller • gb
10
Perfect Seaside Break
Pros:

Everyone was so welcoming, friendly and helpful. Amazing location. Nice continental breakfast. Lovely characterful building. Would definitely choose to stay here again.

2026-07-11 • via Nuitee
A
Alexandra • family_with_children • de
7
Pros:

Schönes altes uriges Hotel direkt am Strand. Sehr freundliches und hilfsbereites Personal.

Cons:

Das Hotel ist ein wenig in die Jahre gekommen und man schaut vielleicht einfach nicht in die eine oder andere Ecke. Das Frühstück war etwas dünn. Aber insgesamt waren wir zufrieden und haben uns wohl gefühlt.

2026-07-10 • via Nuitee
D
Deem • solo_traveller • gb
10
Pros:

Paid for my daughter and soni lin law for their wedding night they said it was a lovely room and the bed was really comfy

2026-07-10 • via Nuitee
L
Laura • solo_traveller • ie
8
Pros:

Location, location, location. The staff was very warm and friendly.

Cons:

Our room was good. it just needs a little revamp.

2026-07-10 • via Nuitee
I
ief • family_with_children • be
9
Pros:

Hotel met veel charme. Fijne staff. Alles wat je je voorstelt bij een hotel in een oude Engelse badplaats.

2026-07-08 • via Nuitee
C
Chris • couple • gb
10
Great Boutique Hotel in a fabulous location.
Pros:

The quirky character. Fabulous staff.

Cons:

Nothing of note.

2026-07-08 • via Nuitee
R
Roger • couple • ch
6
Familiengeführtes Hotel in Strandnähe mit ansprechendem Preis-/Leistungsverhältnis
Pros:

Das Hotel liegt unmittelbar am Strand und bietet eine tolle Meersicht. Das Hotel ist familiengeführt und sehr gastfreundlich.

Cons:

Das Zimmer wirkte etwas angejahrt und erweist sich als renovationsbedürftig. Eine Klimatisierung gibt es nicht. Das Zimmer kann sehr heiss werden. Das Frühstücksbuffet ist etwas dürftig.

2026-07-01 • via Nuitee
T
Trevor • solo_traveller • gb
8
Pros:

Excellent location and sea view at a competitive price.

Cons:

No air conditioning in any rooms was extremely uncomfortable at times.

2026-07-01 • via Nuitee
N
Nataliya • family_with_children • gb
4
2026-06-30 • via Nuitee