West Rocks Hotel

Hotels
8.4 (1533 reviews)
44 Grand Parade , Eastbourne , GB

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Stunning beach view
Friendly staff
Good location
Cons:
Room cleanliness issues
Unpleasant room condition

Categories

Cleanliness
6.48
One review mentioned the room smelled of mould and chairs were unclean.
Service
9.45
Several reviews highlighted friendly and helpful staff.
Location
9.49
Described as perfect position with a stunning beach view.
Room Quality
7.44
Mixed reviews; traditional rooms were liked, but one was in poor condition.
Amenities
7.97
Basic amenities were present, but one review mentioned missing shower shelves.
Value for Money
8.43
Generally good accommodation for its price point.
Food and Beverage
8.98
No specific mention, assigned standard quality for this hotel tier.
Overall Experience
8.95
Many positive mentions of the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:23

Property Description

Prime Location
Located on Eastbourne’s seafront between the Central Bandstand and the Wish Tower, West Rocks Townhouse offers easy access to the beach and shopping center.

Stunning Sea Views
Many rooms boast breathtaking sea views and overlook the English Channel, providing a picturesque backdrop for your stay.

Convenient Amenities
Enjoy en suite rooms with TV, tea/coffee facilities, and the option to bring along your furry friends with pre-booking. Plus, being just a short walk from the Congress Theatre adds to the convenience.

To experience the charm of Eastbourne's sunniest resort with a beachfront stay, book your room at West Rocks Townhouse today!

Important information:

Pets are only allowed in some rooms, subject to availability and by prior arrangement. Please confirm availability with the property prior to booking.

Please note that, guests are required to show a photo ID upon check-in, when paying by cash. Please note that all Special Requests are subject to availability and additional charges may apply.

Safe – There is a small safe is available where the guests can store small sized valuable.
Parking – Public parking is available (subject to availability & chargeable). Pls mention the below
Street Parking is subject to availability.
(NCP car parking located 8 minutes' walk away)
We have council issued parking permits for Zone H. Cost £2.20 if you can secure a space, alternatively some of the side roads are free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1533 reviews
Cleanliness: 6.48
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.95
L
Laura • couple • us
9
Loved it- would stay again if it’s not hot weather
Pros:

Love the vibe and location. Nice high ceilings and a bathtub. View of the ocean was supreme. Good WiFi for our work.

Cons:

No AC- that ocean side window gets the room toasty and windows barely open to cool off. Also no food on site (they didn’t tell us we needed to book breakfast in advance- so found out last day they did have food, double check this for yourself)

2026-09-18 • via Nuitee
H
Hilary Vanessa • solo_traveller • ch
6
Room poorly prepared and serviced
Pros:

Great location with sea view

Cons:

Understaffed.
My room had not been prepared properly:
The windows were open and it was impossible for me to close them. The receptionist said it took all his strength to do so. Consequently I couldnt open and close the windows myself during my stay. The windows need to be adjusted to be useable!
Clunky old wardrobe with doors that didnt fit.
The tv remote didnt work so asked for new batteries. However the tv still didnt work at all. After many attempts the receptionist gave up and brought another tv.
The next day my room was not made up. After the second night they came and replaced towels in my room but didnt make the bed.
Totally inadequate level of checking the room before my stay and room servicing during my stay.

2026-09-18 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Situated right on the seafront

Cons:

If I'm really honest, the hotel does need a bit of upheaval, a bit of refurbishment, but overall, the stay was very pleasant. The staff were amazing and very friendly. We were only there for one night, and it was great value with the continental breakfast included.

2026-09-17 • via Nuitee
S
SIMONA • extended_group • it
7
2026-09-17 • via Nuitee
N
Nina • couple • gb
9
Fantastic hotel and staff, grateful for the flowers and fizz in the room for our anniversary
Pros:

Very quirky great decor

Cons:

Room was hot

2026-09-17 • via Nuitee
J
Janka • couple • sk
10
Skvelé ubytovanie v príjemnej lokalite, ideálne na pobyt v Eastbourne. Všetko bolo čisté, pohodlné a bez problémov. Veľm
Pros:

Poloha, personal

2026-09-17 • via Nuitee
G
Göran • extended_group • se
5
2026-09-16 • via Nuitee
M
Michelle • couple • gb
4
2026-09-15 • via Nuitee
S
Susan • solo_traveller • gb
7
Pros:

The hotel is right on the seafront and I had a room with a seaview (116 a single room), which I had not expected, and was a great treat. The room was narrow but it was ok for a 2 night stay. The bathroom was small, but the shower was modern and worked efficiently. The curtains were lined and kept the room dark at night. Despite having the window open both Fri and Sat it wasn't noisy at night. The public rooms were very stylish with a bold vibrant decor. There is a little area looking onto the seafront that is a cosy nook for two. I didn't have breakfast at the hotel but ate at the View hotel opposite at a slightly discounted rate.

Cons:

The room was rather dated and the carpet was very worn near the window. There was a mat covering the most worn part. There was no bedside table or anywhere to put my glasses at night. There could perhaps be a small shelf on the wall to put things on. Also there was no light above the bed just a central light and a desk lamp. But these weren't major problems especially for a short stay.

2026-09-15 • via Nuitee
E
Edmond • solo_traveller • gb
9
It was very plesant
Pros:

liked the view from my room, and the bed was comfortable . Perfect location with view of the sea . The staff were very helpful and friendly . I will stay again next time i come to Eastbourne . Good breakfast .

Cons:

The shower could be better . The single room is a bit small but i would still choose the same room . Some scrambled egg and poraghe would be good .

2026-09-14 • via Nuitee
G
Gianluca • extended_group • it
4
Deludente
Pros:

lobby e posizione dell’hotel

Cons:

Purtroppo la nostra esperienza è stata molto negativa , le camere sono vecchie e avrebbero bisogno di una bella ristrutturazione e di maggior cura della pulizia . Il rapporto qualità prezzo non è adeguato , mi aspettavo standard decisamente migliori

2026-09-14 • via Nuitee
P
Pieter • solo_traveller • nl
8
2026-09-14 • via Nuitee
N
Nathalie neo • solo_traveller • fr
10
2026-09-13 • via Nuitee
L
Lisa • solo_traveller • gb
10
Pros:

Great location and price. Room was lovely. We had a great sea view. Staff were very polite. Loved the decor and lift. Fantastic stay.

2026-09-13 • via Nuitee
M
Michael • couple • gb
3
2026-09-13 • via Nuitee
J
Jutta • couple • de
8
Beautifully and tastefully furnished
Pros:

Lovely & warm welcome!!!
We were here last year and we liked it very much! Very pleasant and helpful staff!!!
This year there was neither a bowl nor utensils for our dog and the room chosen by the hotel was very small for the three of us.
The breakfast was continental and very simple; I work in a hotel myself and would give the tip to place a toaster and offer toast with it and real coffee instead of instant coffee.
The cereals could be arranged in nice cannisteres, instead of the cardboard boxes and the whole thing would match the absolute stunning interior of the room.
The Hotel is beautifully and tastefully furnished!!!

Cons:

Nothing!

2026-09-13 • via Nuitee
C
Chiara • family_with_children • it
10
Pros:

Staff fantastico

Cons:

Colazione da rivedere

2026-09-12 • via Nuitee
I
Ina • extended_group • de
4
Ich würde nie wieder einchecken
Pros:

Der Standort

Cons:

Zimmer dreckig und alles peckig. Frühstück sehr mager.

2026-09-12 • via Nuitee
A
Andrew • couple • gb
8
2026-09-11 • via Nuitee
K
Ken • couple • gb
8
2026-09-10 • via Nuitee