Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Beds
Cons:
Cleanliness Issues
Food Quality
Breakfast Variety

Categories

Cleanliness
8.39
Guests mentioned hygiene issues related to room cleanliness.
Service
10
The staff was consistently described as friendly and helpful.
Location
9.86
The hotel location is praised for being central and convenient.
Room Quality
8.9
Rooms are generally spacious, but some concerns about views and furnishings.
Amenities
9.35
Amenities like the rooftop bar and pool were well received.
Value for Money
9.38
Considered fair for the amenities offered and location.
Food and Beverage
7.84
Breakfast variety and food quality received mixed reviews.
Overall Experience
9.89
Guests enjoyed their stay, with many praising the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Accommodation
Golden Tulip Westlands Nairobi offers air-conditioned rooms with satellite flat-screen TV, providing a comfortable stay in the heart of Westlands, Nairobi. Each room is thoughtfully designed with a desk, private bathroom, and essential amenities for your convenience.

Delicious Breakfast Options
Start your day right with a choice of continental, vegetarian, or Asian breakfast options, freshly prepared and served daily at the hotel. Enjoy a flavorful morning before exploring the nearby attractions.

Convenient Location
Situated within 400 meters of Exhibition Hall, our hotel is in close proximity to Botanical Garden and Louis Leakey Memorial Institute, perfect for guests looking to explore the city. With free WiFi and a 24-hour reception, we ensure a seamless and enjoyable stay for all our guests.

Book your stay at Golden Tulip Westlands Nairobi now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 985 reviews
Cleanliness: 8.39
Service: 10
Location: 9.86
Room Quality: 8.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 7.84
Overall Experience: 9.89
5
519wallacem Business
10
Great service
Pros:

Had a very good experience. I was served by Amima and Lauren.

2026-07-03 via Tripadvisor
8
849risperw Business
10
Great service!
Pros:

The whole GT team is quite hospitable and offer commendable service. The food as well is amazing

2026-07-03 via Tripadvisor
9
92hilinag Business
10
Excellent
Pros:

Very nice experience, well experienced and welcoming like Wilkister and Samya at the front desk are amazing. Thank you

2026-07-03 via Tripadvisor
A
Andrew solo_traveller gb
9
2026-07-03 via Nuitee
B
bonfacef Business
10
Relaxing and happy
Pros:

A pleasant stay. Brilliant and helpful staff and great food

2026-07-02 via Tripadvisor
V
Voyager28734468769 Business
10
Stay experience feedback
Pros:

The atmosphere is great. The rooms were clean. The service of received from all staff, particularly Kate was very helpful through out my stay here. The value and location was equally. Noise free environment.

2026-07-02 via Tripadvisor
O
OnAir42997992791 Business Kampala, Central Region
10
Execellent service
Pros:

The staff Kate Laura Agnes catherine Samiyq were very helpful and knowledgable

2026-07-02 via Tripadvisor
A
aka661 Business
10
7 star. And excellent.
Pros:

I would like to express my sincere appreciation to the team at the Golden Tulip Hotel for the outstanding hospitality and exceptional service throughout my stay.

A special thank you goes to Ms. Kate for her warm welcome, professionalism, and genuine kindness from the moment I arrived. She made me feel truly valued and ensured that every detail of my stay was handled with care and excellence.

Your dedication to providing exceptional guest service is greatly appreciated. Thank you for making my experience so memorable. I look forward to visiting again

2026-07-02 via Tripadvisor
H
hopew772 Business
10
Although I came for business, I would definitely come back for leisure.
Pros:

Great staff, very friendly and cleanliness topnotch, the food was really good not overly spiced.

2026-07-02 via Tripadvisor
6
638farhand Business
10
exceptional Experience
Pros:

My experience at Golden Tulip Hotel was truly exceptional, and the level of service stood out from the moment I arrived. The staff demonstrated remarkable professionalism, warmth, and attentiveness, ensuring that every need was met promptly and with genuine care.
From the seamless check-in process to the well-maintained rooms, every detail reflected a commitment to excellence. The housekeeping team maintained high standards of cleanliness, while the front desk staff were always ready to assist with a smile. What impressed me most was the staff’s dedication to going above and beyond to make guests feel valued and comfortable

2026-07-02 via Tripadvisor
3
3humphreym Business
10
Great
Pros:

This was a great experience OSCAR was helpful...

2026-07-02 via Tripadvisor
K
kahotocatherine Business
10
Had a company breakfast
Pros:

Oscar gave us a good service and he was jovial

2026-07-02 via Tripadvisor
L
lweendom441 Business
10
The best Hotel
Pros:

The hotel experience was amazing! Upon arrival, Kate made sure we were immediately connected to hotel internet and our rooms are ready despite the fact that we checked in 4 hrs before checking in time.

The food was amazing, the staff very friendly.

2026-07-01 via Tripadvisor
T
T9782UVyasira Business
10
It was good experience
Pros:

The whole staying was good i was treated by good people especially by kate reception

2026-07-01 via Tripadvisor
J
juliesY5245ZP Friends getaway
10
Amazing
Pros:

I came here for the high tea event. Loved it!! The ambience was amazing and so was the hospitality event. Laura particularly was really helpful during our visit. 10/ 10 would return!

2026-07-01 via Tripadvisor
C
cynthiamC7788WD Friends getaway
10
High Tea Review
Pros:

Great service. Good ambience. Convenient location. Loved the tea, the pastries can be better.

2026-07-01 via Tripadvisor
O
oliverkT861YE Family
10
Reception staff and volcano bar service was amazing 10/10
Pros:

Best respectful staff, including Samiya giving best hospitality service and Volcano bar is 10/10.nice experience

2026-07-01 via Tripadvisor
I
Ida couple us
10
Perfect stay for the Nairobi Safari experience
Pros:

The room was very spacious! The bathroom was modern, plush towels!

Breakfast was splendid. Staff was caring and accommodating!

Kudos to Laura, she is the best!

Cons:

Na

2026-06-30 via Nuitee
7
752musab Business
6
Good
Pros:

"The food was tasty and fresh. The rooms were clean, comfortable, and well maintained. I had a pleasant stay and would gladly visit again."

2026-06-28 via Tripadvisor
G
Grace solo_traveller gb
9
Always a great stay, can't wait to come back!
Pros:

I've stayed at Golden Tulip Westlands quite a few times now, and it's always one of my favourite places to stay in Nairobi. The staff are really friendly and welcoming, and they always make you feel at home.

The rooms are spacious, clean, comfortable, and have everything I need for a good stay. I also really enjoy the breakfast - there's a good choice, and it's always fresh especially the egg station. The rooftop area is a nice spot to relax in the evening after a busy day.

The location is great too, with lots of restaurants, cafes, and shops nearby. What I like most is how consistent the hotel is. Every time I visit, I know I'll have a comfortable stay and great service. Looking forward to coming back again soon!

Cons:

There is nothing I didn't like.

2026-06-27 via Nuitee