Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Beds
Cons:
Cleanliness Issues
Food Quality
Breakfast Variety

Categories

Cleanliness
8.39
Guests mentioned hygiene issues related to room cleanliness.
Service
10
The staff was consistently described as friendly and helpful.
Location
9.86
The hotel location is praised for being central and convenient.
Room Quality
8.9
Rooms are generally spacious, but some concerns about views and furnishings.
Amenities
9.35
Amenities like the rooftop bar and pool were well received.
Value for Money
9.38
Considered fair for the amenities offered and location.
Food and Beverage
7.84
Breakfast variety and food quality received mixed reviews.
Overall Experience
9.89
Guests enjoyed their stay, with many praising the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Accommodation
Golden Tulip Westlands Nairobi offers air-conditioned rooms with satellite flat-screen TV, providing a comfortable stay in the heart of Westlands, Nairobi. Each room is thoughtfully designed with a desk, private bathroom, and essential amenities for your convenience.

Delicious Breakfast Options
Start your day right with a choice of continental, vegetarian, or Asian breakfast options, freshly prepared and served daily at the hotel. Enjoy a flavorful morning before exploring the nearby attractions.

Convenient Location
Situated within 400 meters of Exhibition Hall, our hotel is in close proximity to Botanical Garden and Louis Leakey Memorial Institute, perfect for guests looking to explore the city. With free WiFi and a 24-hour reception, we ensure a seamless and enjoyable stay for all our guests.

Book your stay at Golden Tulip Westlands Nairobi now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Location

Guest Reviews

9.2
Based on 1050 reviews
Cleanliness: 8.39
Service: 10
Location: 9.86
Room Quality: 8.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 7.84
Overall Experience: 9.89
J
Joanne solo_traveller nz
8
Pros:

Lovely staff. While the restaurant lacked ambience the food was very good

Cons:

Pool is virtually unusable due to conferences and how close to the bar. So not really conducive to swimming.

2026-08-15 via Nuitee
O
Oluwatosin Funmilayo solo_traveller es
8
Great location and rooms
Pros:

Spacious and clean room. Great service from the staff at the restaurant and reception. Special thanks to the assistance from the travel lady (Lindah) who was super helpful with last minute bookings.

Cons:

All good

2026-08-15 via Nuitee
N
Niccolò couple it
8
2026-08-13 via Nuitee
K
Koippillethu Rajasekharan solo_traveller in
10
Pros:

Yes

2026-08-11 via Nuitee
J
jacqyn2026 Friends getaway
10
High Tea hangout
Pros:

Great services! The food 10/10 Ambience 10/10
We were served by Joram J and he is such an amazing host.

2026-08-08 via Tripadvisor
B
beverlymJ1529UG Friends getaway
10
Amazing service
Pros:

Great service received from Joram.
Amazing food
Friendly atmosphere

2026-08-08 via Tripadvisor
A
A567EAstanleym Business
10
Enjoyed mybstay
Pros:

We came for a conference left my lap top charger and Victor kept it safe and I collected it

2026-08-08 via Tripadvisor
S
Selembu couple ke
7
2026-08-08 via Nuitee
Z
ziracka Solo travel
10
I had the most serene stay at the Hotel. I felt hoboured and valued
Pros:

My stay at Golden Tulip Nairobi was ecstastic. Hoteliers were kind, hospital and caring. Catherine & Wilkister, and their colleagues were more than superb.

Keep it up.

God bless you all!

2026-08-07 via Tripadvisor
8
888jacintak Business
8
Awesome
Pros:

Good location, good services

2026-08-07 via Tripadvisor
A
Ambassador solo_traveller ke
1
Pros:

Nothing The hospitality was equally bad and ended up not checking in

Cons:

How the my booking was handled it's was equally unprofessional and was not allowed to check in .

2026-08-07 via Nuitee
M
Mamtylko Couples Poznan, Greater Poland Province, Central Poland
10
The gym experience
Pros:

Zeleck rulz at the gym 💪 top professional

2026-08-06 via Tripadvisor
S
Simon Paul couple ug
7
2026-08-06 via Nuitee
D
Désiré solo_traveller fr
8
2026-08-06 via Nuitee
V
V1942PHbenn Couples
10
High Tea
Pros:

Great Ambiance. Exceptional service by Mr.Joram.
Definately be back

2026-08-02 via Tripadvisor
J
Joysous solo_traveller fr
9
Très Bien
Pros:

L'hôtel est propre, grand, sécurisé et nous avons beaucoup apprécié la chambre qui était hyper grande, ainsi que le restaurant où nous avons très bien mangé. Le personnel s'est également montré très poli et serviable. Concernant la vue depuis la chambre, elle n'était pas extraordinaire, mais c'est davantage lié à l'emplacement et au quartier qu'à l'hôtel lui-même.

Cons:

Le vrai point négatif est venu des interruptions à répétition : bien que nous ayons demandé un late check-out à 14h dès notre arrivée, le message n'est visiblement pas passé. Entre les appels téléphoniques incessants de l'accueil et les passages répétés des femmes de ménage à la porte, nous n'avons pas pu nous reposer tranquillement. C'est dommage, car ces relances permanentes gâchent un peu la fin du séjour.

2026-08-02 via Nuitee
V
Voyager39234168106 Business
10
Very hospitable environment
Pros:

Hello my name is Dr.Chebet.I really appreciate my visit at Golden tulip.We had a Madison conference and I misplaced my phone and laptop charger.The Security Manager Victor kept it for 2 days.I really really value th gesture he accorded to me.Iwas happy and greatful.The service ladies were fantastic.Very encouraging staffs.

God bless you all.

2026-07-31 via Tripadvisor
J
Journey67896290412 Business
8
Front office
Pros:

Very pleasant atmosphere, clean rooms. Great service from Nyota and Catherine

2026-07-30 via Tripadvisor
4
499denga Business
10
Recommended Hotel
Pros:

Very good hotel, which someone recommended to everyone visiting Nairobi, Kenya

2026-07-29 via Tripadvisor
W
waberim2026 Business
10
Best hotel
Pros:

This hotel is canfortable,good food and good service,met Kate and Nicholas at the reception,good people

2026-07-29 via Tripadvisor