Hotel AquaCity Riverside

Hotels
8.4 (845 reviews)
Sportova Ulica 1397/2 , Poprad , sk

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Convenient location
Cons:
Heating issues
Limited drink offerings
Uncomfortable bedding

Categories

Cleanliness
7.54
Multiple reviews cite issues with cleanliness and room maintenance, including lack of warm water and inadequate cleaning.
Service
9.01
Overall positivity about staff willingness and helpfulness, as seen in several reviews.
Location
9.05
Conveniently located near main attractions, and many guests appreciate this.
Room Quality
7.5
Concerns mentioned about heating issues and uncomfortable sleeping arrangements in some rooms.
Amenities
8.03
Good amenities mentioned, especially related to the value of the aquapark included.
Value for Money
8.49
Generally perceived as good value, though some mention additional costs for drinks.
Food and Beverage
9.04
Food quality received consistently positive remarks, with variety and quantity appreciated.
Overall Experience
8.51
Many guests express a positive overall experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:43

Property Description

Unwind in Aquacity Riverside's Aquapark

Luxurious Amenities

Indulge in the Aqua Packet offering access to various pools, a 50-meter swimming pool, and a mesmerizing 3D laser show. Enjoy discounts at the sauna, spa center, fitness center, and cryotherapy procedures.

Comfortable Accommodations

Relax in well-equipped units with modern amenities like a flat-screen TV, minibar, and free WiFi. The bathroom with free toiletries ensures a comfortable stay.

Convenient Location

Explore nearby attractions like the Tatranska Lomnica and Stary Smokovec Ski Areas, as well as the historic centers of Spisska Sobota and Kezmarok.

Book your stay at Hotel Aquacity Riverside for a rejuvenating experience!

Important information:

During stays going through 24.december a mandatory fee is included, which includes a special Christmas dinner.
During stays going through 31.december a mandatory fee DOES NOT include a special New Year's Eve dinner and program. Dinner is served in a form of menu.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 845 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
R
Rhett • couple • sk
5
Hotel in the Poprad Football Stadium
Pros:

One aspect of the trip was an interesting surprise. The hotel is in the football stadium. When I say the stadium, I mean in the stadium, like part of the stadium. The rooms are across from VIP sections within the stadium. I am a huge sports fan, so that was an unexpected surprise. The room was clean and was just like a normal hotel room. Dinner and breakfast were outstanding. You could make fresh juice for breakfast. Parking was right at the stadium (with all the other sports fans).

Cons:

I rarely write bad reviews, but this hotel is located directly inside a football stadium. Based on the pictures and name on Booking.com, my wife and I expected easy and convenient access to the Aqua City resort for a quiet evening of swimming. Instead, 90% of the photos are taken from across the river, and we arrived in the middle of a loud, crowded football game.
To reach the Aqua Park, you have to walk 150 meters out of the stadium (the booking description says 492 feet, which is about 150 meters—literally a football field and a half), through a parking lot, across a bridge, and along a road. You certainly cannot wear a swimsuit from your room to the pools. For the price, we were completely disappointed. If a hotel uses the Aqua Park's name and photos, it should be conveniently located to the Aqua Park, not in a stadium across a river and a street.
I have attached pictures of the front of the hotel (the stadium) to this review.

2026-06-10 • via Nuitee
J
Jan • family_with_children • sk
10
2026-06-08 • via Nuitee
A
Adam • solo_traveller • pl
9
Pros:

Wszystko

2026-06-04 • via Nuitee
L
Lukáš Miškár • solo_traveller • sk
10
2026-05-31 • via Nuitee
O
Ondrej • couple • sk
8
2026-05-31 • via Nuitee
M
Miroslava • couple • sk
8
Príjemný personál , kvalitne služby , krásne prostredie. 👌
Pros:

Ubytovanie je staršie ale čisté a udržiavané

Cons:

Nič

2026-05-27 • via Nuitee
A
Ana Belen • solo_traveller • es
9
Pros:

El spa con muchas piscinas donde disfrutar.
La comida es buena, hay un poco de todo.

Cons:

El hotel está en otro edificio, donde el campo de fútbol y el acceso por la zona del parking no está asfaltado

2026-05-27 • via Nuitee
R
Renata • solo_traveller • pl
4
2026-05-24 • via Nuitee
K
Kovarovicova • solo_traveller • sk
10
Pros:

Chodíme každý rok Všetko bolo na vysokej úrovni.Kučhyňa vynikajúca aj obsluha Ďalej aj upratovanie Ďákujeme za krásny pobyt v hotely, ktorý sme dostali,ako prekvapenie za pobytRieverside.Veĺké ďakujeme a určite sa vrátime a doporučujeme aj ďalej.

2026-05-15 • via Nuitee
P
Patrik • solo_traveller • sk
10
2026-05-14 • via Nuitee
P
Patrik • family_with_children • sk
10
2026-05-14 • via Nuitee
J
Júlia • family_with_children • sk
7
Pros:

Personal velmi mily, jedlo bolo chutne.

Cons:

Na izbe islo nonstop kurenie, radiator za stolom, bez moznosti regulacie/vypnutia. Neskutocne teplo na izbe, nedalo sa spat.
Izba je mimo aquacity, kde sa podavali aj ranajky a vecere.

2026-05-12 • via Nuitee
Виталий • solo_traveller • ua
6
Pros:

Что в стоимость номера включен аквапарк на 2 дня

Cons:

Если просто рассматривать вариант без посещения аквапарка вообще не стоит,стены подраны,номер не соответствует фото к этому всему не какой шумоизоляция.В городе есть куда лучше вариант за более меньшую сумму денег

2026-05-09 • via Nuitee
A
Augustin • solo_traveller • sk
5
2026-05-09 • via Nuitee
M
Mertová • solo_traveller • sk
10
Pros:

Izba bola čistá všetko bolo super , len škoda ,že neboli na izbe župany ,ale inak všetko super

2026-05-07 • via Nuitee
P
Pavlina • family_with_children • sk
10
2026-05-05 • via Nuitee
M
MONIKA JUSTYNA • solo_traveller • pl
10
Pros:

Super jedzenie, pokoje też fajne

2026-05-03 • via Nuitee
R
Rastislav • couple • sk
10
2026-05-03 • via Nuitee
R
Rastislav • couple • sk
10
Pros:

Skvele ubytovanie. Izby čiste. Postele majú dobre matrace fajn sa spalo. Mám tad tvrdšie a tie spĺňali moje očakávanie. V cene vstup do AquaCity. A tak tiež poloenzia vecne ktorá je super.

2026-05-03 • via Nuitee
B
Balu • solo_traveller • sk
8
2026-05-01 • via Nuitee