Kokotel Bangkok Surawong

Hotels
8.6 (1490 reviews)
181/1-5, Surawong Rd, Suriwong, Bangrak , Bangkok , th
+66 83 973 2181

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good location
Comfortable for families
Cons:
Cleanliness issues
Small room size
Limited breakfast choices

Categories

Cleanliness
8.06
Multiple reviews mention issues with cleanliness, including bugs and improper cleaning.
Service
9.53
The staff are consistently praised for being friendly and helpful.
Location
9.07
The location is frequently described as good and convenient.
Room Quality
8.02
Several reviews noted that rooms are small and sometimes not clean, affecting comfort.
Amenities
8.55
Some complaints about limited breakfast options but overall decent amenities.
Value for Money
8.01
Certain reviews suggest low value for the price paid, particularly concerning cleanliness.
Food and Beverage
8.56
Breakfast options were mentioned as limited but food quality was praised.
Overall Experience
9.03
Despite some issues, many guests enjoyed their stay and highlighted exceptional staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Convenient Location
Located just a short walk from Chong Nonsi BTS Skytrain Station, Kokotel Surawong offers easy access to transportation and key attractions in Bangkok.

Comfortable Rooms and Amenities
Enjoy free WiFi, air conditioning, and a range of in-room conveniences such as a flat-screen cable TV, safety deposit box, and free toiletries. Need to iron your clothes? Just request an iron and ironing board.

Family-Friendly Services
With a children's playroom, daily housekeeping, and luggage storage available, Kokotel Surawong ensures a hassle-free stay for families. Plus, the 24-hour reception, laundry service, and free limited parking add to the convenience.

Ready to experience comfort and convenience in Bangkok? Book your stay at Kokotel Surawong now!

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. A third-party payment will not be accepted.

One infant under 2 years stays free of charge when using existing beds or baby cot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

8.6
Based on 1490 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 9.03
M
Mark • solo_traveller • ru
10
2026-08-26 • via Nuitee
J
j0hnson • solo_traveller • pl
10
2026-08-25 • via Nuitee
I
Ildikó • family_with_children • hu
8
2026-08-21 • via Nuitee
A
Andrea • couple • es
9
Estancia muy agradable.
Pros:

El personal fue encantador. Vieron que nos estaba costando entenderles y usaron una app para hablar con nosotros sin dificultad. El desayuno estaba genial. Te dejan unos pantalones y unas pantuflas para que las puedas usar.

Cons:

La habitación que nos asignaron estaba en un edificio aparte.

2026-08-21 • via Nuitee
E
Elsa D • solo_traveller • fr
6
Correct pour un passage rapide
Pros:

l'espace enfants
le photomaton
les oreillers

Cons:

le matelas très dur, l'espace salles de bain pas très pratique ni confortable. Beaucoup d'humidité, pas d epossobolite d'aérer.

2026-08-21 • via Nuitee
L
Lavanya • family_with_children • sg
7
Convenient. Cheap. Pillows definitely need to be replaced. A whole bunch of super flat pillows gave all of us a neck ach
Pros:

It was pretty child friendly with a slide in the lobby and mini play area in the 2nd floor was great but play area on the 2nd floor was alittle dusty so I do hope it’ll be cleaned up.

Cons:

Everyone at the reception was great and friendly! There was 1 particular housekeeping woman a little middle aged probably in her 40s or 50s extremely grumpy and rude. We put a make up our room sign, our blankets were alittle dirty from kids food stain so we folded our blankets and placed it on the floor to be changed. After we went out and came back, the blankets were exactly the way we folded but only to be put back up on our bed. Housekeeping didn’t change them. It’s ridiculous how something we place on the floor is just pick up and placed back on the bed without even being checked. When we told the reception they sent this housekeeping woman and the housekeeping lady wasn’t happy at all. She kept saying we’d be charged for changing new blankets in a super rude manner. When I spoke to the reception they said there’s no such thing unless it’s terrible stains that won’t go off. But our stains weren’t terrible neither did it have a hard time going off. Such encounters and people in the hotel truly give off a wrong impression to guests. I hope it’ll be rectified.

2026-08-20 • via Nuitee
S
Sai • family_with_children • us
10
2026-08-19 • via Nuitee
I
Inês • solo_traveller • pt
6
2026-08-16 • via Nuitee
K
Khalil • solo_traveller • sa
10
2026-08-14 • via Nuitee
A
Adi • extended_group • il
9
2026-08-13 • via Nuitee
N
Nittaya • solo_traveller • th
9
Good location with friendly cozy vibe
Pros:

The thick curtain, for me is a must. I like dark room for good night sleep.

Cons:

Nothing

2026-08-10 • via Nuitee
T
Tomáš • couple • cz
10
Kokotel hotel byl super
Pros:

Líbilo se mi vybavení, pitná voda zdarma a chutné snídaně

Cons:

Pokoje byly trochu ztísněné a výhled z okna spíše nebyl

2026-08-10 • via Nuitee
N
Nittaya • solo_traveller • th
9
Good deal with cozy vibe
Pros:

Good cozy place for me to stay close to my office in Sathorn with good deal.

Cons:

-

2026-08-09 • via Nuitee
W
wmpah • family_with_children • us
4
Pros:

This was the worst hotels I’ve stayed at when it comes to the condition and cleanliness of the room. the staff were nice and helpful, The room was extremely cramped and didn’t feel properly cleaned. We have kids and toom had a bunk bed, and there was about a 1 cm gap along the edge of it. You could clearly see a thick buildup of dust all along the gap, which made it look like that area hadn’t been cleaned in a very long time. There was also visible hair and dust under the desk. I alled the staff and they reacted quickly and eaned the room, but the still does not clean the gap of bed. Avoid the room type with bunk bed

2026-08-08 • via Nuitee
B
ben • solo_traveller • gb
7
Super koko
Pros:

Liked the location. Liked the cleanliness.

Cons:

Not much to dislike honestly

2026-08-07 • via Nuitee
P
Phong • family_with_children • se
8
2026-08-03 • via Nuitee
M
Michael • solo_traveller • fr
5
Beaucoup d'améliorations à faire sur la propreté
Pros:

Toboggan, photo cadeau, eau filtrée, laverie pas très chère et ils donnent les produits avec

Cons:

Saleté dans tous les coins de la chambre , donc pas nettoyé alors qu'ils prétendent un confort au niveau du moelleux d'un mouton? , joints de douche plein de moisissure, équipentequipements vieillot, lit vraiment très peu confortable et dur...douche douchette qui fonctionnent quand elles veulent
Les messages de bienvenue etc de très mauvaise qualité et trop nombreux
Quartier vraiment pas pour un touriste car éloigné de tout , que des tailleurs et aucune laverie ni même un resto simple dans le coin

2026-08-03 • via Nuitee
J
JENNIFER • family_with_children • fr
8
2026-08-02 • via Nuitee
B
Bjorn • solo_traveller • nl
8
Fijn verblijf vriendelijk personeel
Pros:

Gezellig, knus en alles in thema. Daarnaast zeer vriendelijk personeel.

Cons:

De douche was niet geheel school. Een van de handdoeken was gescheurd. En het bedframe was aan vervanging toe.

2026-07-25 • via Nuitee
G
GILAT • solo_traveller • il
10
תמורה מעולה למחיר, מומלץ למשפחות עם ילדים.
Pros:

מקום מעולה לילדים, צוות אדיב וקשוב. יש מגלשה וג׳ימבורי קטן. הילדים נהנו מאוד.

Cons:

אהבנו הכל.

2026-07-25 • via Nuitee