Cerro Atlantico by Umbral

Hotels
Umbral
7.1 (1164 reviews)
Rua Fernão Magalhaes, Cerro Alagoa , Albufeira , pt

Children allowed

Facilities

Non-smoking rooms
Swimming pool
Terrace
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Cleanliness issues
Rude service

Categories

Cleanliness
5.93
Multiple reviews mentioned issues affecting cleanliness, including instances of cockroaches and outdated furniture.
Service
7.4
Some guests noted the staff was rude or demanding, yet others found the staff friendly.
Location
8.44
Many guests praised the location as excellent, close to the old town and shops.
Room Quality
6.39
Comments highlighted issues with furniture comfort and outdated features in the rooms.
Amenities
6.92
Some amenities were mentioned positively, but the need for upgrades in furnishings was noted.
Value for Money
6.88
General sentiment was mixed; many felt it was priced fairly but had some grievances that lowered perceived value.
Food and Beverage
6.93
No specific reviews mentioned food and beverage, so it aligns with expected standards for this hotel tier.
Overall Experience
7.9
Most guests reported a pleasant stay overall, despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:40

Property Description

Tranquil Setting and Outdoor Pool
Nestled in the heart of Albufeira City Centre, Cerro Atlantico offers a serene escape with an outdoor swimming pool and sun terrace for ultimate relaxation.

Fully Equipped Apartments
Experience comfort and convenience in our apartments, each featuring a dining and seating area with cable TV, a private bathroom with complimentary toiletries, and a well-equipped kitchen for preparing meals.

Endless Activities and Nearby Attractions
From golfing and snorkeling to exploring Fisherman's Beach just 400 meters away, there is no shortage of entertainment. With Old Town Square and Vilamoura in close proximity, adventure awaits at Cerro Atlantico.

Book now for an unforgettable stay at Cerro Atlantico, where luxury meets leisure in Albufeira!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1164 reviews
Cleanliness: 5.93
Service: 7.4
Location: 8.44
Room Quality: 6.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 7.9
E
eme extended_group fr
9
Bon rapport qualité prix
Pros:

Le linge de lit et de toilette sentait extrêmement bon.
Le rapport qualité prix imbattable

2026-05-20 via Nuitee
J
Jackie solo_traveller fr
7
Pros:

L'emplacement

Cons:

Le fait de ne pas avoir la possibilité d'ouvrir la porte fenêtre du salon

2026-05-19 via Nuitee
S
Sian extended_group gb
10
2026-05-18 via Nuitee
A
Akira solo_traveller pt
9
Amazing stay with room for improvement
Pros:

Given the location and duration of stay, it was extremely affordable. The apartment was set in an enclosed space with a pool and away from any main roads. We were given all the basic amenities for a 5 day stay such as kitchen utensils for cooking, cutlery, towels, cleaning tools, a clothesline, etc. The natural light was great in the living room and bedroom, with shutters that allowed us to air out the space while still feeling safe. Regardless, it was a really pleasant stay, with respectable neighbours and quiet streets. We were positively surprised by our apartment being fully cleaned on the 3rd day of our stay, clean stove, washed dishes, made beds, new towels and trash taken out! Commendable job.

Cons:

The only aspects worth pointing out was the staff which, although I understand the interactions are not the same as when staying at a hotel, could have been slightly more personal and welcoming. Additionally, although I was very pleased with our apartment being cleaned, we were not warned the cleaning crew would go into the apartment while we were out. It would have been nice to be given a heads up. Lastly, the air conditioning wasn't great at refreshing the room and there was no fan, so I woke up sweaty most nights, and the shower curtain was oddly short in size so we needed to be rather careful when showering.

2026-05-17 via Nuitee
G
Galilee extended_group be
10
2026-05-15 via Nuitee
P
Pigliapoco extended_group it
10
2026-05-14 via Nuitee
C
Connor extended_group gb
9
2026-05-14 via Nuitee
C
Clare extended_group ie
8
Pros:

Good location, apartments are nice

Cons:

Nothing; it was all fine

2026-05-12 via Nuitee
M
Mário extended_group pt
8
2026-05-10 via Nuitee
G
Gail family_with_children gb
6
Pros:

The accommodation was basic but spotlessly clean. It was, for the price, really good value. But ok if you just want somewhere to sleep and out all day and night.

Cons:

The bed was really comfortable but the settee was not comfortable enough to sit on for long. We were only there for 1 night but it suited us and what we wanted. For a longer stay would suit youngsters who only wanted somewhere to sleep.
The arrangement for getting into the apartment was not good. The numbers booking.com gave us - there was no answer. Luckily just as we were on the phone to booking.co the cleaners arrived and gave us a different number that worked

2026-05-09 via Nuitee
W
Wayne extended_group gb
7
Great location could do with a face lift but you pay for what you get
Pros:

Location was great very close to the old town which is what we wanted.

Cons:

Check in was slow as the hotel did not have any one on reception and had to wait a long time for him to arrive.

2026-05-08 via Nuitee
S
Sara solo_traveller pt
8
Pros:

Espaçoso, cozinha, piscina, boa localização!

Cons:

WC sem qualquer tipo de arejamento.

2026-05-07 via Nuitee
J
James solo_traveller gb
9
2026-05-06 via Nuitee
A
Associação Karaté Açores extended_group pt
5
Uma boa opção se contatarem e verificarem tudo antes do funcionário abandonar as instalações.
Pros:

Os apartamentos são muito bem equipados, amplos e com toalhas e toda a higiene pessoal necessária. A piscina é excelente e muito agradável.

Cons:

O facto de termos de contactar alguém para entregar as chaves e resolver os problemas. Os códigos não estavam certos de alguns apartamentos. Não ter ninguém 24h no local para controlar e ajudar. Terem falhado na atribuição de um dos apartamentos, apesar de terem resolvido no dia seguinte e devolvido prontamente o dinheiro.

2026-05-05 via Nuitee
M
Manjinder extended_group pt
4
2026-05-03 via Nuitee
B
Bromilow extended_group gb
8
2026-05-02 via Nuitee
A
Andrew solo_traveller ie
10
2026-05-01 via Nuitee
V
Valquiria family_with_children pt
10
Pros:

Praticidade do chekin , comodidade e principalmente a localização que é ótima

2026-04-30 via Nuitee
S
Shreya couple gb
10
2026-04-29 via Nuitee
D
Do Carmo couple pt
10
Pros:

Tudo muito organizado

2026-04-27 via Nuitee