Thunderbird Lodge

Hotels
8.2 (2625 reviews)
Route 7 , Chinle , US
+1 (928) 674-5842
[email protected]

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Free
Children allowed
Pets allowed

Facilities

Free WiFi
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location at Canyon de Chelly entrance
Friendly, helpful staff
On-site cafeteria and gift shop
Tours depart directly from the lodge
Convenient laundry and RV hookups
Cons:
Inconsistent cleanliness (some reports of dirt/hairs)
Outdated rooms and small beds
Cafeteria/restaurant quality and pricing criticized
No pool and some facilities feel worn
Occasional poor handling of bookings/customer service

Categories

Cleanliness
6.8
Mixed reports: several guests said rooms and facilities were clean, but others reported dirt on bathroom floors and hairs in sheets; overall cleanliness is inconsistent.
Service
9.2
Generally praised — staff frequently described as friendly, welcoming and helpful with tours and RV hookups; isolated reports of bored receptionists and poor handling of booking issues.
Location
9.9
Widely praised: consistently described as right at the Canyon de Chelly entrance/rim drives and very convenient for exploring the area.
Room Quality
7.2
Mixed: some rooms spacious and well equipped, others are outdated with small (sub-queen) beds, noisy AC/fans and in-need-of-refurbishment furnishings.
Amenities
8
On-site amenities noted (cafeteria, gift shop, laundry, tours depart from lodge); however lack of pool and a dated restaurant were mentioned.
Value for Money
7.6
Mixed value: convenient location and cheap laundry are positives, but several guests found the hotel or cafeteria expensive relative to service/quality.
Food and Beverage
7.3
Mostly critical of the cafeteria/restaurant (quality and price), though some guests praised breakfast options (custom eggs).
Overall Experience
9.6
Overall positive for most guests due to location, helpful staff and easy access to tours; a minority reported serious issues (booking failures, cleanliness) that lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Stay in comfort at Thunderbird Lodge with each guest room equipped with a flat-screen TV, satellite channels, and a microwave. Enjoy the convenience of a private bathroom in every room. Benefit from free WiFi throughout the property, a business centre for your work needs, and a fitness centre to stay active during your stay. Indulge in Native American cuisine at the on-site restaurant. Book your stay at Thunderbird Lodge now to experience a blend of comfort, convenience, and culture.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children up to 15 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Free parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.2
Based on 2625 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.9
Room Quality: 7.2
Amenities: 8
Value for Money: 7.6
Food and Beverage: 7.3
Overall Experience: 9.6
M
Manuela • solo_traveller • ch
8
2026-10-31 • via Nuitee
T
Terry • solo_traveller • us
8
So glad a friend recommended I stay. Right next to the canyon. Great gift shop!
Pros:

Beautiful location. The staff were very friendly and helpful.

Cons:

The facilities are very old, but clean and comfortable. Lots of .

2026-10-30 • via Nuitee
L
larafale • family_with_children • fr
6
Pros:

L'emplacement et la chambre bien équipée

Cons:

Le bruit du système anti incendie

2026-10-29 • via Nuitee
J
Jana • family_with_children • ae
7
Alright
Pros:

The staff was very welcoming and the room was clean. Tours for Canyon de Chelly leave directly at the lodge. The portions at the cafeteria were huge. Quiet at night

Cons:

Rooms are outdated and the Queen-size beds are smaller than usual Queensize

2026-10-29 • via Nuitee
J
Joanna • family_with_children • pl
7
Fajne, klimatyczne miejsce
Pros:

Dobra lokalizacja, klimatyczne miejsce

Cons:

Personel na recepcji wydawał się znudzony gośćmi

2026-10-29 • via Nuitee
A
ANITA • couple • us
8
Nizhoni - thank you
Pros:

the big room

Cons:

heaters need better -

2026-10-29 • via Nuitee
C
CHRISTINE • extended_group • gp
8
2026-10-28 • via Nuitee
M
Marianne • couple • us
8
Great tour of Canyon de Chelle
Pros:

Location

2026-10-28 • via Nuitee
R
randolph • extended_group • us
10
Great hospitality! We enjoyed our stay
Pros:

newer and very clean

Cons:

nothing

2026-10-28 • via Nuitee
K
Kelly • solo_traveller • us
10
I would highly recommend
Pros:

Great location to canyon de chelly. Peaceful, beautiful area. Cafeteria on site no need to drive into town. Nice gift shop! Welcome center is located close by.

Cons:

Nothing

2026-10-27 • via Nuitee
J
James • family_with_children • us
6
2026-10-26 • via Nuitee
J
Joseph • family_with_children • us
10
2026-10-26 • via Nuitee
S
Spencer • family_with_children • us
10
2026-10-24 • via Nuitee
N
Nancy • extended_group • us
9
Pros:

Breakfast great. They make custom eggs.

2026-10-23 • via Nuitee
G
Gabriele • couple • us
8
Super close to the canyon rim drives, a cute place to rest.
Pros:

Location was great. Rooms spacious with good beds and pillows. Nice setting of motel.

Cons:

Despite patio furniture outside your room, smoking was not permitted there.

2026-10-22 • via Nuitee
A
Adéla • extended_group • cz
5
Pros:

I loved the location, right by the entrance to Canyon de Chelly. It was very convenient for exploring the area and made our stay even more enjoyable.

Cons:

Unfortunately, the accommodation was not clean. There was dirt on the bathroom floor and several hairs in the bed sheets, which was really disgusting. The cleanliness was very disappointing and made us feel uncomfortable. Additionally, the staff were not particularly friendly, which made the overall experience less pleasant.

2026-10-22 • via Nuitee
S
Stefan • extended_group • de
8
2026-10-22 • via Nuitee
A
Arnaud • family_with_children • fr
6
Pros:

Au calme

Cons:

Les lits sont petits... À l'arrivée on m'a donné des lits plus petits que les queens réservés... Je suis ensuite retourné à l'accueil qui m''a changé la chambre. Vraiment dommage que les lits soient un peu petits...

2026-10-21 • via Nuitee
J
Joëlle • extended_group • fr
7
Hôtel correct mais cher pour le service.
Pros:

Le calme. La laverie bon marché. J’ai regretté l’absence de piscine.

Cons:

La cafétéria était chère et la nourriture peu qualitative.

2026-10-21 • via Nuitee
J
Jo • solo_traveller • us
6
An average hotel - nothing really special, but it is very convenient for communing with the Canyon.
Pros:

Location and staff

Cons:

The restaurant was not good.

2026-10-20 • via Nuitee