Thunderbird Lodge

Hotels
8.2 (2851 reviews)
Route 7 , Chinle , US
+1 (928) 674-5842
[email protected]

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Free WiFi
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location for Canyon de Chelly
Helpful and friendly staff (many reports)
Convenient on-site dining/coffee and small boutique
Comfortable and quiet rooms for many guests
Good value for money given the location
Cons:
Rooms and bathrooms are dated/old and in need of renovation
Cleanliness issues reported (stained linens, dusty furniture, musty/sulfur smells)
On-site restaurant is cafeteria-style with average food
Occasional unfriendly or unmotivated reception staff

Categories

Cleanliness
6
Mixed to negative: several guests reported stained bed linens, dusty furniture, sticky or unclean bathroom surfaces, a sulfur smell in water and a generally musty feeling in some rooms.
Service
9
Generally praised as helpful and accommodating (assisting with tours, friendly cafeteria staff), though a few guests found the reception staff unmotivated or curt.
Location
9.8
Consistently highlighted as excellent and very convenient for visiting Canyon de Chelly—one of the strongest positives across reviews.
Room Quality
7.3
Mixed: some rooms described as clean and comfortable, while others are noted as old, plain, with firm beds, noisy AC and occasional maintenance issues (leaks, clogged toilets).
Amenities
8.5
Basic but useful: small on-site restaurant/cafeteria, coffee machines, fridge and a boutique. Limited (no alcohol service) and some facilities show wear.
Value for Money
9
Many guests felt it offered good value given the unbeatable location, despite some shortcomings in rooms and food.
Food and Beverage
7
Mixed to average: cafeteria-style restaurant with several comments calling the food average and the dining area in need of renovation; other guests found the nearby small restaurant convenient and decent.
Overall Experience
9
Overall positive: most guests had pleasant stays and would recommend it for visiting the canyon, though a minority reported seriously negative experiences largely tied to cleanliness and worn facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:59

Property Description

Stay in comfort at Thunderbird Lodge with each guest room equipped with a flat-screen TV, satellite channels, and a microwave. Enjoy the convenience of a private bathroom in every room. Benefit from free WiFi throughout the property, a business centre for your work needs, and a fitness centre to stay active during your stay. Indulge in Native American cuisine at the on-site restaurant. Book your stay at Thunderbird Lodge now to experience a blend of comfort, convenience, and culture.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children up to 15 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Free parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.2
Based on 2851 reviews
Cleanliness: 6
Service: 9
Location: 9.8
Room Quality: 7.3
Amenities: 8.5
Value for Money: 9
Food and Beverage: 7
Overall Experience: 9
S
Susan • family_with_children • us
10
Great place to stay!
Pros:

The lodge staff were very friendly and helpful. The cafeteria staff were very friendly and the food was good. Loved the location to Canyon de Chelley. The room was comfortable and quiet. I would highly recommend!

2026-09-19 • via Nuitee
M
Motoko • solo_traveller • jp
8
2026-09-19 • via Nuitee
T
Terrie • couple • us
6
Pros:

Very old, plain but clean and very convenient to Canyon De Chelly.

Cons:

Too old and plain but worth it for the location

2026-09-19 • via Nuitee
D
Doreen Goltz • solo_traveller • de
10
Jederzeit wieder!
Pros:

Das Zimmer war echt toll.
Genug Parkplätze.

Cons:

Rezeption wirkte genervt. Aber das ist wohl persönliches empfinden.

2026-09-18 • via Nuitee
S
sandrine • solo_traveller • fr
8
Pros:

Grande chambre ,petites attentions appréciables ( bouteille d eau ...)
Boutique sur place
Machine à café

Cons:

La climatisation bruyante et qui ne faisait pas de froid
Les lits et oreillers trop fermes

2026-09-16 • via Nuitee
L
Lauritz • couple • us
8
The y
Pros:

The location and location

Cons:

The way it was set in stone

2026-09-15 • via Nuitee
M
Michael • solo_traveller • us
1
I was never informed the hotel was closed because of the storm on August 31, 2026
Pros:

I could not tell you, as the hotel was closed because of a storm on August 31, 2026 that caused a water issue. There was a note on the door and the park rangers confirmed this.

Cons:

I could not tell you, as the hotel was closed because of a storm on August 31, 2026 that caused a water issue. There was a note on the door and the park rangers confirmed this. I was never informed.

2026-09-14 • via Nuitee
R
Renate • couple • ch
8
2026-09-14 • via Nuitee
M
Michael • solo_traveller • us
4
2026-09-13 • via Nuitee
M
Michael • solo_traveller • us
5
2026-09-13 • via Nuitee
M
Mark • family_with_children • us
9
2026-09-13 • via Nuitee
J
Jean-Louis • couple • fr
8
Très correct et à l entrée de parc de national de Chelly
Pros:

L emplacement
Le personnel Navarro

Cons:

Aurait besoin de rénovation

2026-09-13 • via Nuitee
A
Anke • solo_traveller • de
8
Pros:

Tolle Lage.

Cons:

In die Jahre gekommen. Alles erwas muffig.

2026-09-12 • via Nuitee
L
lanches • solo_traveller • fr
7
Pros:

Petites cabanes sympa. Personnel à l'accueil très accueillant.
Chambre assez grande. Machine à café, frigo.

Cons:

Cabane assez vétuste. Les toilettes se sont bouchées : la personne qui est intervenue m’a donné une ventouse. Il a fîni car je n’y arrivais pas, puis il m’a donné une serpillière pour laver la salle de bains.

2026-09-11 • via Nuitee
S
Stan • couple • us
8
Cons:

The cafeteria food was not good

2026-09-10 • via Nuitee
P
Petrus • couple • nl
8
Cons:

Snackbar viel wat tegen.

2026-09-10 • via Nuitee
A
Anna Zsofia • solo_traveller • hu
10
2026-09-09 • via Nuitee
G
Guy • solo_traveller • fr
6
Pros:

La chambre était correcte, spacieuse et bien équipée. La salle de bain bien aussi. Très bon emplacement pour faire la rim sud du Canyon de Chelly

Cons:

La cafétéria est pratique si on ne veut pas aller en ville qui est excentreé mais alors ils en profitent, les prix sont élevés (9$ 2 tranches de pain de mie et une noix de beurre!)

2026-09-09 • via Nuitee
T
Tonya • family_with_children • us
9
Canyon is gorgeous. Worth the rude staff.
Pros:

TV didnt work and staff could not fix it. They said we had to wait until the morning. We plugged it in and fixed it ourselves. Employees are rude and very unfriendly.

Cons:

Rude staff

2026-09-08 • via Nuitee
M
Mareș • couple • ro
9
Cozy. Slept like a baby
Pros:

Everything.

Cons:

It’s nothing really that I didn’t liked about the property. The trip towards has a funny story though. I drove from Phoneix about 7 hours because I lost network and Waze reseted and sent me on the wrong route 🤣🤣 And then I had to drive back and I spent about 4 hours on a straaaaight road with no lights, i didn’t even know where we were. But the final experience was too notch

2026-09-07 • via Nuitee