Hilton Garden Inn San Diego Downtown/Bayside, CA

Hotels
•
Hilton Garden Inn
8.3 (881 reviews)
2137 Pacific Highway , San Diego , US
+1 619-696-6300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Valet parking fee
Uncomfortable beds
Limited food options

Categories

Cleanliness
8.13
Clean but some issues noted with room quality.
Service
9.1
Friendly staff but some reports of unhelpful service.
Location
9.64
Good location; close to the port and downtown.
Room Quality
8.09
Rooms were clean and spacious but had issues with noise and obstructed views.
Amenities
8.12
Valet parking only and limited breakfast options; some amenities not accessible.
Value for Money
7.58
High cost for valet parking and breakfast not included.
Food and Beverage
7.13
Breakfast service unsatisfactory and limited dining options.
Overall Experience
8.6
Average experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:22

Property Description

Rooftop Pool and Spa:
Indulge in relaxation at the rooftop pool and spa, offering stunning views of the city skyline.

Modern Amenities:
Enjoy the convenience of free WiFi, a 42-inch flat-screen HDTV, and a microwave in every 100% non-smoking room.

Dining Options:
Savor delicious meals at Bayside Kitchen + Bar and grab snacks at the Pavilion Pantry convenience mart.

Experience comfort and convenience at Hilton Garden Inn San Diego Downtown/Bayside, CA. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 881 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
S
Stacey • solo_traveller • au
7
Comfortable but don’t waste money on including breakfast..
Pros:

Walking distance to Little Italy which has a lot of restaurants

Cons:

We purchased breakfast , which wasn’t the best and finished at 9am on weekends. We were not advised on check in and for International travellers with jet lag we missed it. I paid for 2 people for 3 days and only used it once.

2026-09-17 • via Nuitee
V
Valerie • family_with_children • us
1
Will never return
Cons:

My room wasn’t ready and they did nothing about it

2026-09-08 • via Nuitee
S
Sanchez • couple • us
5
Pros:

Nice hotel

Cons:

Told rooms were guaranteed ready at 4 and I called ahead to check if it was ready

2026-09-02 • via Nuitee
G
Gonzales • couple • us
4
I would not recommend this place to anyone, it's not worth the money I paid.
Pros:

Breakfast/ location was ok,and that's being generous.

Cons:

The price gauging on parking ( Robbery).
No dressers to put our cloths in.
No place to sit in the room other than our bed. ( beds are made for sleeping).

2026-09-01 • via Nuitee
M
Maria • solo_traveller • us
10
2026-09-01 • via Nuitee
M
Maria • solo_traveller • us
10
2026-09-01 • via Nuitee
S
SUSANTA KUMAR • couple • in
9
2026-08-27 • via Nuitee
R
Raul Yair • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Tood bien

2026-08-05 • via Nuitee
Z
zambrana • solo_traveller • us
8
2026-08-04 • via Nuitee
M
McLean • couple • us
5
Overall, the hotel needs to improve its amenities and maintenance, especially considering the cost of the stay and addit
Pros:

It was nice the decorum was very nice

Cons:

Here’s a polished version that combines all of your concerns into one clear review:

For the amount of money spent on this hotel, I expected a much better experience. The $65-per-night valet parking fee is quite expensive. The pillows were all flat and uncomfortable, and for the price of the room, I expected higher-quality bedding.

The 24-hour Grab & Go area had no bottled water available, and I was disappointed to learn that complimentary bottled water is only provided to Hilton Honors guests.

The jacuzzi was dirty and did not appear to be properly maintained. The gym equipment also needs attention. Of the three treadmills, one only had a functioning speed control and the incline did not work. The second treadmill was completely out of order, and on the third, the incline worked, but the speed only increased to 1.

2026-08-03 • via Nuitee
D
Diosa • couple • us
6
The environment great the staff all good my concern was the food that you served
Pros:

The food was not my expectation the egg that they serve was awful smell not good I got stomach issues
The bread too hard but the comfy was cold for the breakfast you serve need improvement specially in safety handling

2026-08-02 • via Nuitee
S
Sanchez • family_with_children • mx
10
2026-07-23 • via Nuitee
S
Savcı Ödev • couple • tr
10
Definitely recommend the hotel would stay here again
Pros:

Yorumlara baktığımızda çok olumlu şey göremedik ama San Diego merkezde diye tercih ettik, gerçekten çok güzel bir konaklama geçirdik, kahvaltı dahil değil diyor ama otelin yanındaki restoranda geçerli voucher verdiler ve yediğimiz içtiğimiz her şeyi karşıladı, oda çok temizdi, kahve makinasında yaptığım kahve lezzetli idi, yakın olduğu çok yer vardı ki Little Italy’de idi zaten, sadece bir iki yere uzaktı, tren yolunun üstündeydi ama ses neredeyse gelmedi diyebiliriz yatak konforluydu yastıklar yumuşacıktı, birçok ülkede farklı otellerde konakladık bu ilk sıralara yerleşebilir o kadar iyiydi

Cons:

Otopark büyük sorun ama etrafta hem çok public parking var hem de cadde üzerinde park seçeneği var

2026-07-13 • via Nuitee
S
Shirin • family_with_children • us
8
It was a good experience and location was great.
Pros:

I do understand the summer rates are higher, but I did feel its as a bit high for the time I was there (short). Overall, it was a good stay.

Cons:

The rate

2026-07-12 • via Nuitee
I
Iryna • family_with_children • us
9
2026-07-08 • via Nuitee
B
Bosse • couple • us
7
Pros:

Location is close to San Diego Bay waterfront and Little Italy.

Cons:

Paying $65 / day for parking.

2026-07-06 • via Nuitee
M
Michael • solo_traveller • us
7
2026-07-06 • via Nuitee
2
227lizab • Family
10
Beautiful
Pros:

Angel made our check in amazing. I only stay at Hilton hotels for these reasons

2026-07-03 • via Tripadvisor
G
Global39545961714 • Couples
8
Customer service experience
Pros:

Had a very good stay. Had some digital key issues, but Agape was very helpful and accommodating. She also made our anniversary very memorable with an upgrade to a room with a view, complementary wine, and an in-depth explanation of the food credit associated with our member status.

2026-07-03 • via Tripadvisor
M
Monique • solo_traveller • de
9
Pros:

Vasca idromassaggio inclusa

Cons:

In vetrina delle auto che passano ...

2026-07-03 • via Nuitee