Crowne Plaza Kuwait Al Thuraya City by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.6 (503 reviews)
Farwaniya Block 3 Street 103 , Kuwait , KW
+965 1848 111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Quiet atmosphere
Convenient location near malls and attractions
Friendly and helpful staff (named employees praised)
Spacious rooms
IHG membership perks and suite upgrades
Cons:
Missing robes/towels/tissues after room cleaning
Street noise / poor soundproofing
Uncooperative valet staff / issues with deliveries
Parking not shaded
Club room/business lounge lacks service
Complaint about overcharge / booking price mismatch
Restrictions on delivery orders

Categories

Cleanliness
9.4
Multiple mentions of cleanliness and guests praising 'نظيف' and clean rooms; isolated notes about bathroom smell/age do not outweigh overall positive cleanliness sentiment.
Service
9.6
Strong positive mentions of reception staff (named employees praised), easy check-in/out and accommodating behaviour; isolated negative notes about uncooperative valet and some service delays, but overall service sentiment is very positive.
Location
9.4
Frequently cited as a key positive: close to malls and tourist areas, convenient location repeatedly praised ('قريب من الاسواق', 'قربه من الاماكن السياحيه').
Room Quality
7.8
Rooms described as spacious and comfortable by several guests, but recurring issues with street noise, poor soundproofing and some older/echoing bathrooms reduce the room-quality score.
Amenities
7.6
Guests noted good facilities overall, but multiple complaints about missing items after cleaning (robes, towels, tissues), lack of shaded parking and insufficient club-room services lower the amenities rating.
Value for Money
7
Generally positive experiences but at least one serious complaint about being charged more than the booking price and a perception of overpriced rates leads to a below-target value rating.
Food and Beverage
9.4
Limited direct feedback but positive mentions of complimentary breakfast and IHG perk upgrades; F&B appears to have performed well for guests who reported it.
Overall Experience
8.6
Overall stays are described as pleasant and recommended by many (safe, quiet, family-friendly), balancing strong service/location/cleanliness with some issues on value, amenities and room noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location & Shuttle Service
Located just a 5-minute drive from Kuwait International Airport, Crowne Plaza Kuwait Al Thuraya City offers easy access for travelers. The shuttle bus service to nearby malls adds to the convenience for guests.

Amenities for Relaxation & Fitness
Guests can unwind at the Aquatonic Pool or stay active at the on-site fitness centre. The perfect combination for a balanced stay, catering to both relaxation and fitness needs.

Diverse Dining Options
With 8 different cuisine choices available for in-room dining, including the Ribeye Steak House and the Japanese Sakura Restaurant, guests can indulge in a variety of culinary experiences during their stay.

Book your stay at Crowne Plaza Kuwait Al Thuraya City for a seamless blend of convenience, relaxation, and culinary delights.

Important information:

Please note that Kuwaiti national and resident couples must present a marriage certificate and identity card upon check-in.

Please note that some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Guests are advised to check their visa requirements before traveling.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWI

Location

Guest Reviews

8.6
Based on 503 reviews
Cleanliness: 9.4
Service: 9.6
Location: 9.4
Room Quality: 7.8
Amenities: 7.6
Value for Money: 7
Food and Beverage: 9.4
Overall Experience: 8.6
H
Haider • family_with_children • om
10
The staff was great
Pros:

The staff

Cons:

_

2026-11-03 • via Nuitee
T
Torki • family_with_children • qa
2
2026-10-29 • via Nuitee
M
Meshal • couple • kw
10
2026-10-24 • via Nuitee
نوير • couple • kw
10
Pros:

هدوء المكان وموقعه

Cons:

عند تنظيف الغرف يجب توفير ارواب ومناديل وفوط

2026-10-12 • via Nuitee
A
Alahmadi • couple • sa
10
2026-10-11 • via Nuitee
W
Wasel • couple • sa
10
ممتعة
Pros:

النظافة

Cons:

زحمة المواقف

2026-10-10 • via Nuitee
A
Albandari • solo_traveller • kw
8
Not bad. Not good.
Pros:

Clean
Spacious

Cons:

Uncooperative valet staff.
Restrictions on delivery orders.

2026-10-10 • via Nuitee
نوير • couple • kw
10
اقامه جيده واتمنى تكرارها
Pros:

هدوء وموقعه

Cons:

عدم توفير المستلزمات مثل ارواب فوط مناديل بعد تنظيف الغرف

2026-10-10 • via Nuitee
A
AHMED • family_with_children • gb
10
2026-10-08 • via Nuitee
التريكي • couple • sa
10
2026-09-09 • via Nuitee
T
TAHANI • couple • kw
10
كراون بلازا فندق متميز وله سمعته
Pros:

هدوء ونظيف وغرفه واسعه وقريب من الاسواق والافنيوز وتعامل الموظفين والاخص ميرنا او مايا اسمها وعطوني وقت زياده عن وقت المغادره وقاعه الاندلس كبيره وجميله شكرا لكم

Cons:

لاشيء

2026-09-03 • via Nuitee
O
Ohoud • couple • sa
10
2026-09-03 • via Nuitee
S
Saleh • solo_traveller • ae
9
بإختصار كانت الاقامة ممتازة وفندق نظيف وانصح به العوائل لانة أمن وهادي ونظيف جداً ومعاملة طيبة هذا رايي من الامارات اخوك
Pros:

المكان كان جميل جداً ومعاملة الاستقبال كانت في غاية الاحترام وحسن الرد للظيف في استفسار

Cons:

لاشي

2026-09-03 • via Nuitee
N
Nasser • couple • kw
2
Cons:

انا بالدور التاسع واسمع ازعاج الشارع

2026-09-03 • via Nuitee
غدير • couple • kw
10
2026-09-01 • via Nuitee
وسميه • family_with_children • kw
8
2026-08-30 • via Nuitee
M
Mariam • extended_group • qa
10
Pros:

المكان فخم وممتاز جدا والله ويستاهل القيمة نظافه وموقع ممتاز بصراحة

2026-08-30 • via Nuitee
G
Gadeer • couple • kw
9
2026-08-13 • via Nuitee
T
Thierry • solo_traveller • pf
9
2026-08-12 • via Nuitee
M
Majed Alshammari • couple • kw
9
2026-08-09 • via Nuitee