The St Ives Bay Hotel

Hotels
•
Bespoke
6.4 (2516 reviews)
The Terrace, Cornwall, St Ives, England, TR26 2BN , St Ives , GB
44-03300945919

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
Snack bar/deli
Banquet hall

Review Highlights

Pros:
Friendly staff
Stunning views
Good location
Cons:
Cleanliness issues
Dated rooms
Inconsistent room quality

Categories

Cleanliness
3.74
Multiple reviews highlight cleanliness issues, including dirty rooms and maintenance problems.
Service
7.71
Staff were friendly and helpful, with positive mentions in several reviews.
Location
8.75
The location received consistent praise as excellent and convenient.
Room Quality
4.7
Several guests reported rooms that were dated, small, or in poor condition.
Amenities
5.73
Basic amenities were available, but many guests expected more and reported issues.
Value for Money
6.69
Some value perceived due to location, but many felt misled by room quality versus cost.
Food and Beverage
7.74
Breakfast and dining experiences received positive reviews, especially staff service.
Overall Experience
6.11
Overall satisfaction fluctuated based on service and location vs room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:37

Property Description

Experience the charm of coastal living at The St Ives Bay Hotel, where comfort meets convenience in the heart of St Ives.

Breathtaking Views
Take in stunning panoramic views from our inviting terrace, the perfect spot to relax after a day of exploration.

Dining Delights
Savor delectable meals at our on-site restaurant and indulge in quick bites at the snack bar/deli. Don't forget to unwind with a drink at our cozy bar/lounge.

Comfortable Accommodations
Choose from 85 well-appointed guestrooms featuring cable television and essential amenities such as desks and coffee/tea makers. Enjoy daily housekeeping to ensure your stay is worry-free.

Book your escape today and immerse yourself in the beauty of St Ives!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 2516 reviews
Cleanliness: 3.74
Service: 7.71
Location: 8.75
Room Quality: 4.7
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 7.74
Overall Experience: 6.11
T
Tracey • couple • gb
1
Beautiful view. Poor accommodation. No food in the evening
Pros:

The property had Lovely view of the sea

Cons:

The property needs updating.
The wallpaper was coming off the wall in the bedroom. The room wasn’t a good room. At 01.55 my partner woke up with water sprinkling on him from the ceiling. We believe it was from the roof as they was heavy rain.
When telling the lady on reception she just apologised and nothing else was said!!!

2026-05-22 • via Nuitee
K
kelly • couple • gb
7
Great location and cost for a no thills stay
Pros:

Great location and valve for money with friendly staff

Cons:

Rooms are a bit tired

2026-05-21 • via Nuitee
B
Brendan • couple • gb
7
Perfect for our needs. Have stayed twice now and wouldn’t hesitate to book again if the price was right!
Pros:

The location is perfect! Straight down to a beach, short walk into town, shops, restaurants and pubs. Train station is just below if travelling by train.
Free parking is a bonus both behind and in front of the property if available.
We find the location and stunning views outweigh anything else about this property.
The staff are amazing- friendly, helpful and knowledgeable about the area.
We had a very cheap deal- excellent value for what we paid!
Breakfast is good! Lots of choice and attentive staff!

Cons:

It’s all a little tired. If you are picky, this accommodation isn’t for you.
We felt that the cleaning could have been better, eg, mould and grout in the bathroom, but also recognise that the property is old and tired. Nothing that bothered us, just feel it would be easy to make things a bit better and more appealing. We find the location and stunning views outweigh anything else about this property, hence the overall score.

2026-05-21 • via Nuitee
A
Alyson • family_with_children • nz
9
Pros:

My number one is the amazing view and the staff very helpful, the accommodation spacious and clean

2026-05-21 • via Nuitee
E
Eric • couple • gb
9
Pleasant stay.
Pros:

Handy location, right next to railway station.

2026-05-21 • via Nuitee
S
Sarah • extended_group • gb
1
We left and declined to stay. Our refund was processed promptly which we were grateful for!
Pros:

The location would have been good.

Cons:

The first room had stained toilet seat, cushions and runner on bed, walls and carpet was patchy. The secound room wasn’t a lot better and had live carpet bugs eating the carpet - the carpet had various patches where it had been eaten away. After having a very stressful few months and driving 4.5 hours we just wanted some R and R this would not be achieved here for us so we chose not to stay.

2026-05-21 • via Nuitee
S
Salfield • couple • gb
6
Not the worst but facilities a bit thin on the ground. Staff all doing their utmost to make it work
Pros:

Staff were great. There was one lovely lady working in the bar and in the morning at breakfast who really brightened up our stay. Not sure what her name was but she was fab.

Cons:

Could have done with a fridge in the room and there was no free view. Walls very thin, could hear next door snoring!

2026-05-20 • via Nuitee
T
Tarumbwa • solo_traveller • gb
8
Pros:

I liked the easy access to public transport, the beach and the 30 minute walk to Carbis Bay.

Cons:

My room wasn't cleaned as I expected. I like my room cleaned at least every day.

2026-05-20 • via Nuitee
G
Gareth • solo_traveller • gb
3
Pros:

Staff were very friendly

Cons:

Shower didn't work in our room couldn't have a wash in the morning

Very small bed, uncomfortable to sleep 2.

Went for breakfast as 8, most of it was cold

2026-05-20 • via Nuitee
C
Caroline • family_with_children • gb
9
very good value for money in a good location, especially for the train
Pros:

check in, luggage storage, help - all great

Cons:

room was nice and big but the beds weren't super comfy

2026-05-19 • via Nuitee
D
Donna • solo_traveller • gb
3
Pros:

We stayed here on arriving st ives last week. Had an ok stay so decided to rebook to extend our stay in st ives. Nice view

Cons:

We stayed last week and while there we rebooked to extend our st ives holiday after a week in a cottage.This time we booked room only. Thought we'd have a similar stay as last week. How wrong. Seems room only guests are put down the far end of the hotel on floor 3. (Family had same experience last week) yes we had the same view out of a much smaller window. Room was smaller and very hot. The floor was sloping so much it felt like being on board a ship. Room was grim. Floor boards creaked really really badly. Felt sorry for anyone staying below us. Doors banging throughout the night. Not a pleasant stay at all

2026-05-19 • via Nuitee
D
Donna • solo_traveller • gb
8
Pros:

The waitress for the evening meal was super friendly. Lovely lady.
We had a fantastic view of Porthminster beach.

Cons:

On arriving and waiting to check in I to go and search out staff who were outside at the far end of hotel smoking. Does feel a little like an inconvenience as opposed to the coach parties the reception staff repeatedly talk about. Hotel very dated. As we had our dog we had to dine in the bar area. They didn't even have a table set up for us. Poorly organised. You do feel like no effort unless you've arrived by coach.

2026-05-19 • via Nuitee
T
Tonita • couple • gb
3
Faulty Towers
Cons:

The hotel was very dated the shower was very small with trickling water not worth having one. Con webs everywhere in the room. The windows were old need new it wasn’t worth the money I paid. The beds were hard and worn.

2026-05-18 • via Nuitee
D
Deborah • solo_traveller • gb
8
2026-05-18 • via Nuitee
B
Bao Tram • couple • gb
6
2026-05-18 • via Nuitee
M
Maja • solo_traveller • gb
4
Wouldn't sray again but thought it was going to be worse!
Pros:

The room wasn't spotless but it felt clean. It waa in a good location

Cons:

The room had water running down the wall after I had a shower. Clear issies with damn and smelt damn too. The walls were painted a bit slao dash.

2026-05-17 • via Nuitee
J
Jack • solo_traveller • gb
3
2026-05-17 • via Nuitee
D
Douglas • couple • ch
8
Reasonable price and good service
Pros:

Wonderful view
Friendly service

Cons:

Difficulties for disabled guests

2026-05-16 • via Nuitee
G
Gonçalo • solo_traveller • es
7
Pros:

The view to the beach

Cons:

Noisy

2026-05-16 • via Nuitee
G
Gurdeep • couple • gb
7
2026-05-15 • via Nuitee