The Burlington Hotel

Hotels
Bespoke Hotels
6.9 (11258 reviews)
Grand Parade , Eastbourne , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.11
Room cleanliness was often criticized, with mentions of dirty toilets and dust.
Service
8.08
Staff were consistently praised for their helpfulness and friendliness.
Location
7.62
The location was highlighted as fantastic, though some areas needed TLC.
Room Quality
6.07
Rooms were noted to be warm and comfortable, but some issues with mattresses.
Amenities
7.1
Amenities were generally acceptable, with specific positives about food and entertainment.
Value for Money
6.56
Guests felt it offered fair value for money, especially during events.
Food and Beverage
7.61
Food was described as excellent, providing good choices and value.
Overall Experience
7.08
The overall stay was positive, with some reviews recommending to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:02

Property Description

Historic Charm and Modern Comforts

The Burlington Hotel, housed in a Grade 2 listed building, offers a picturesque setting on Eastbourne's seafront. Guests can enjoy free Wi-Fi, parking, and a variety of rooms with sea views and essential amenities.

Dining and Entertainment

Indulge in delicious meals at the on-site restaurant, unwind in the coffee lounge and bar with evening entertainment. Additionally, explore nearby dining and shopping options within walking distance.

Prime Location for Exploration

Overlooking Carpet Gardens and the Victorian pier, the hotel is a perfect base for South Downs exploration. Don't miss the stunning Beachy Head just a short drive away, with convenient access to Eastbourne Railway Station for further travels.

Experience seaside charm and convenience at The Burlington Hotel - book your stay now!

Important information:

On site parking is subject to availability on arrival and cannot be prebooked.

When booking 5 rooms or more, different terms and conditions will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

6.9
Based on 11258 reviews
Cleanliness: 5.11
Service: 8.08
Location: 7.62
Room Quality: 6.07
Amenities: 7.1
Value for Money: 6.56
Food and Beverage: 7.61
Overall Experience: 7.08
S
Sahla Farsana couple gb
8
Pros:

Outside scenery is stunning it faces on the sea ,really enjoyed the sunrise.

2026-07-04 via Nuitee
A
ann solo_traveller gb
8
Pros:

Lovely hotel very bad on maid service our room was not hoovered for 4 days and beds well never even bothered. Bathroom not cleaned daily either

2026-07-04 via Nuitee
P
Penny couple gb
8
Birthday trip
Pros:

The food here is always very good, especially the restaurant for an evening meal

Cons:

The bed in the room was slightly smaller than a double, so a bit squashed or we fell off the bed

2026-07-04 via Nuitee
G
gina couple gb
6
Great place to get around Eastbourne
Pros:

The location

Cons:

The room

2026-07-04 via Nuitee
M
Michaela extended_group se
5
Pros:

Bra frukost.

Cons:

Rummet behöver rustas upp. Stenhård säng.

2026-07-04 via Nuitee
G
Gerard couple gb
7
I would use as a base but probably not use the bar late evening .
Pros:

Location and breakfast.

Cons:

Very warm on the ground floor during the evening .

2026-07-04 via Nuitee
K
Kevin extended_group gb
6
Run Down Hotel seen better days
Pros:

Dated

Cons:

Dated

2026-07-04 via Nuitee
J
John couple gb
8
We have stayed at this hotel on several occasions despite its lack of room service.
Pros:

Excellent breakfast. Staff very friendly and helpful.

Cons:

Requested room service but didn't get it.

2026-07-04 via Nuitee
D
David solo_traveller gb
6
2026-07-03 via Nuitee
P
Piia solo_traveller fi
6
2026-07-03 via Nuitee
C
Cheyenne solo_traveller gb
10
I like it I come back
Pros:

Love it staff great

Cons:

Had to come home

2026-07-03 via Nuitee
A
Ashmall couple gb
6
Ok for two nights good access to town but disappointed in the room
Pros:

Location

Cons:

Generally needed updating, staff friendly and helpful Breakfast good
Room disappointing supposed to be superior but no view and no bath

2026-07-03 via Nuitee
D
David Clark solo_traveller gb
6
Pros:

Location price

Cons:

I received a parking ticket today after giving my reg to reception and them saying all is fine, now cannot get hold of them..35 min waiting on the phone, no luck

2026-07-03 via Nuitee
S
sarah solo_traveller gb
4
Pros:

Staff were very helpful

Cons:

The rooms were very old and tired

2026-07-03 via Nuitee
H
hilary solo_traveller gb
6
It’s a good location on beach but it needs repair TV
Pros:

The property is old and beginning to look dated and in need of updating.
Staff were really helpful and hapoy.

Cons:

I was in a single room . It could be locked from inside.
It was clean But it wasn’t tidied. Neede a book or leaflet about times, Tv etc .

2026-07-03 via Nuitee
D
DAVID couple gb
7
Ideal location for a very short stay only
Pros:

Great location and lovely view of the pier from the sea-views rooms. Bar prices are reasonable and live entertainment quite enjoyable

Cons:

Unfortuately the hotel is tired - the front simply needs a coat of paint and the removal of weeds all along the front and window ledges to vastly improve the image. Lifts are old and tiny and the bed was small

2026-07-03 via Nuitee
T
Tim couple gb
7
2026-07-03 via Nuitee
I
Idalina Sousa solo_traveller gb
7
Pros:

A localização era muito boa

Cons:

A limpeza do quarto poderia estar melhor e estacionamento e que estava cheio

2026-07-02 via Nuitee
H
Holloway couple gb
5
Friendly and welcoming, facilities need refreshing
2026-07-02 via Nuitee
A
AndyGeorgiou solo_traveller gb
8
2026-07-02 via Nuitee