The Burlington Hotel

Hotels
6.9 (11758 reviews)
Grand Parade , Eastbourne , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.11
Room cleanliness was often criticized, with mentions of dirty toilets and dust.
Service
8.08
Staff were consistently praised for their helpfulness and friendliness.
Location
7.62
The location was highlighted as fantastic, though some areas needed TLC.
Room Quality
6.07
Rooms were noted to be warm and comfortable, but some issues with mattresses.
Amenities
7.1
Amenities were generally acceptable, with specific positives about food and entertainment.
Value for Money
6.56
Guests felt it offered fair value for money, especially during events.
Food and Beverage
7.61
Food was described as excellent, providing good choices and value.
Overall Experience
7.08
The overall stay was positive, with some reviews recommending to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:02

Property Description

Historic Charm and Modern Comforts

The Burlington Hotel, housed in a Grade 2 listed building, offers a picturesque setting on Eastbourne's seafront. Guests can enjoy free Wi-Fi, parking, and a variety of rooms with sea views and essential amenities.

Dining and Entertainment

Indulge in delicious meals at the on-site restaurant, unwind in the coffee lounge and bar with evening entertainment. Additionally, explore nearby dining and shopping options within walking distance.

Prime Location for Exploration

Overlooking Carpet Gardens and the Victorian pier, the hotel is a perfect base for South Downs exploration. Don't miss the stunning Beachy Head just a short drive away, with convenient access to Eastbourne Railway Station for further travels.

Experience seaside charm and convenience at The Burlington Hotel - book your stay now!

Important information:

On site parking is subject to availability on arrival and cannot be prebooked.

When booking 5 rooms or more, different terms and conditions will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 11758 reviews
Cleanliness: 5.11
Service: 8.08
Location: 7.62
Room Quality: 6.07
Amenities: 7.1
Value for Money: 6.56
Food and Beverage: 7.61
Overall Experience: 7.08
J
John • couple • gb
4
Ok for one night.
Pros:

Location

Cons:

Bed. Shower.

2026-10-17 • via Nuitee
M
Michelle Kingscott • solo_traveller • gb
9
Airshow stay
Pros:

Location!

Cons:

Lift did not work.

2026-10-15 • via Nuitee
C
Chris • extended_group • gb
9
Overall a pleasant stay with friends with comfortable bedrooms and a great sea view near the pier.
Pros:

The hotel was very good and central. We were upgraded to a room with a sea view without asking which was great. despite the exterior looking like it needed a bit of TLC, our room was huge and very clean, and seemed recently upgraded/decorated. An excellent cooked breakfast was available until 9.30 and even at 9am there was plenty of choice of hot or cold food available. There was a huge car park at the rear and 24 hours parking cost £6 which was very reasonable.

Cons:

Our request to check-in an hour and a half early was dismissed without any reason by receptionist. Having been told by two different members of staff that the bar would close between 10.30 and 11pm the barman on duty was starting to close up at 10.10 when we got back from the theatre but eventually called last orders at 10.30 and gave us 5 minutes notice to order two more drinks. There were two tiny lifts but only one was working during our stay.

2026-10-15 • via Nuitee
L
louise • solo_traveller • se
4
2026-10-13 • via Nuitee
D
David • extended_group • gb
9
Charming hotel with very helpful and friendly staff
Pros:

Spacious and clean rooms fine views

Cons:

Obviously the building needs a bit of work!

2026-10-12 • via Nuitee
P
paul • couple • gb
9
overall a very good stay
Pros:

breakfast was very good, excellent choices. also he view was lovely - the pier right out front and beach and promenade. we liked the large comfy room.

Cons:

the shower pressure was too weak, there was limescale build up in the bathroom and we would have liked the bathroom window to have been able to open, also we would have liked the bedroom windows to have been able to open wider.

2026-10-12 • via Nuitee
V
vicki • solo_traveller • gb
8
Enjoyable stay
Pros:

Location was excellent.. Welcome by staff at reception was also excellent. Size of room very good, comfy and clean beds with generous tea and coffee supplies and bathroom supplies.

Cons:

Very small lift made us laugh. Bathroom could do with some sprucing up with mastic and door painting. This didn't unduly detract from our stay. Room was quite warm at night.

2026-10-12 • via Nuitee
E
Elisabeth • extended_group • fr
8
2026-10-11 • via Nuitee
S
shane • solo_traveller • gb
8
Pros:

Good location value for money

2026-10-11 • via Nuitee
K
Karen • couple • gb
3
Luckily we were there for a function so didnt have to stay for long in the hotel.
Pros:

Location to seafront and town centre

Cons:

The building was falling apart. Doors were open at breakfast and all the wood was rotten. Carpets are worn and looked dirty, In our room the dust on top of the door in the bathroom was so high you could see it whilst on the toilet.

2026-10-11 • via Nuitee
M
Michael • family_with_children • gb
10
Pros:

Lovely room generous hospitality tray. Clean white bedding and towels. Great staff.

Cons:

Small lift. Main out of order

2026-10-10 • via Nuitee
C
Carlo • solo_traveller • gb
10
2026-10-10 • via Nuitee
P
Perry • solo_traveller • gb
7
Pros:

I like that they had a car park especially being on the beachfront.

2026-10-10 • via Nuitee
P
Peter • couple • gb
6
Short, sweet, will use again
Pros:

Good location and helpful
Staff.

Cons:

It was a very long walk to the room!

2026-10-10 • via Nuitee
S
sadia • couple • gb
10
Great value for money
Pros:

Location, Staff and the value for money is excellent!

2026-10-10 • via Nuitee
B
Bernard • couple • fr
7
Séjour agréable, hotel face à la plage : très belle ville !
Pros:

En face de la plage : idéal ! Petit dejeuner parfait !

2026-10-09 • via Nuitee
J
Jackie • extended_group • gb
8
2026-10-09 • via Nuitee
B
Blossom • extended_group • gb
7
Had a great time with friends, ideal for what we needed :)
Pros:

Rooms were very generous and clean although a little dated.
Staff were freindly.
Breakfast was lovely.

Cons:

Hotel could do with a refurb.

2026-10-08 • via Nuitee
M
Michael • couple • gb
6
Pros:

Welcoming staff in reception and at breakfast. The breakfast was good and plentiful. Spacious lounge.

We liked the view of the sea and pier from our room. Good to have a car park attached to the hotel.

Cons:

The condition of the carpet in our room was not good. Only one very tiny lift was working. This historic and basically attractive hotel, needs a makover

2026-10-08 • via Nuitee
W
Wayne • couple • gb
4
2026-10-08 • via Nuitee