Holiday Inn Windsor - Wine Country by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (235 reviews)
8755 Old Redwood Highway , Windsor , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location (convenient/near airport)
Friendly and helpful staff (front desk, breakfast chef)
Comfortable-temperature pool
Clean rooms (many mentions)
Convenient parking
Spacious/nice rooms (some guests)
Cons:
Limited breakfast selection (no cereals, bagels, decaf)
Misleading/confusing advertised breakfast inclusion
Noisy rooms near highway / disliked third-floor rooms
Restaurant closed and bar often not open
Uncomfortable pull-out bed
Room temperature/thermostat issues (too warm)
Phone beeping / other in-room disturbances
A few staff (cooks/attendants) described as unfriendly

Categories

Cleanliness
8
Rooms were generally reported as clean and the property described as 'clean and comfortable', but there were specific complaints about stained hallway carpets and a few mentions of things not cleaned properly.
Service
9.4
Staff received frequent praise — friendly front desk, helpful staff who moved guests to quieter rooms, and an acclaimed breakfast chef. Some isolated negatives: a few cooks/attendants were described as unfriendly or misleading about included breakfast.
Location
9.4
Multiple reviewers praised the convenient location (close to airport, central for events). A recurring downside was noise for rooms close to the highway or on higher floors.
Room Quality
7.4
Mixed room quality: some guests found rooms spacious and comfortable, while others reported issues such as an atrocious pull-out bed, rooms too warm (thermostat locked at 79°F), a persistent phone beeping, and occasional cleanliness oversights.
Amenities
9.2
Amenities liked by guests include a comfortably tempered pool, lobby water, and parking. However, some amenities were disappointing at times (restaurant closed, bar often not open).
Value for Money
7.2
Perceived as somewhat poor value by several guests: reports of the hotel being overpriced (holiday/weekend rates) and confusion or disappointment over advertised versus actual included breakfast.
Food and Beverage
6.8
Food sentiment is mixed-to-negative: while one guest praised a friendly, accommodating breakfast chef, many mentioned limited breakfast selection (no cold cereals, no bagels/muffins, no decaf), barely warm eggs, and a closed restaurant.
Overall Experience
8.2
Overall impressions are mixed but generally positive for location and staff; main negatives affecting overall stay were breakfast issues, occasional cleanliness/room problems, noise, and perceived value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location
Holiday Inn Windsor - Wine Country, located in Windsor, offers air-conditioned rooms with free WiFi. The 24-hour front desk, restaurant, and fitness centre provide convenience for guests.

Comfortable Accommodations
Rooms feature a flat-screen TV, coffee machine, and en suite bathroom. Suites offer scenic views and balconies for a touch of luxury.

Relaxation and Dining Options
Guests can unwind in the indoor heated pool or stay active in the fitness centre. Enjoy a delicious à la carte breakfast each morning and savor local cuisine for lunch or dinner at Tisza Bistro.

Book your stay at Holiday Inn Windsor - Wine Country for a relaxing and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 235 reviews
Cleanliness: 8
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 9.2
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 8.2
M
Melissa • family_with_children • us
4
Pros:

The location was good. The front desk staff were friendly. The pool was comfortable temperature.

Cons:

Very limited breakfast selection. No cold cereals for breakfast. Cooks were not very friendly.

2026-10-19 • via Nuitee
K
Kelley • couple • us
7
Pros:

Location, water in the lobby, the staff, the parking.

Cons:

I’ve been here several times but this time the bathroom needed some TLC. The Restraunt was closed.

2026-10-15 • via Nuitee
S
Sheppard • extended_group • us
10
Pros:

The breakfast was fresh and the chef was awesome and friendly! He was very happy to make my order as requested.

2026-09-17 • via Nuitee
N
Novelle • solo_traveller • us
10
2026-09-14 • via Nuitee
G
Gerhard • solo_traveller • de
7
2026-08-30 • via Nuitee
J
john • extended_group • us
10
Perfect for all our family to meet for a wedding in Healdsburg with a great breakfast included
Pros:

The property was perfect, clean and comfortable

Cons:

Nothing

2026-08-28 • via Nuitee
N
Novelle • solo_traveller • us
9
2026-08-24 • via Nuitee
A
Azaria • couple • us
7
We were accommodated and a play to lay our heads for a couple nights.
Pros:

I liked the quiet and freedom to be.

Cons:

The pull out bed was atrocious and super painful to sleep on.

2026-08-03 • via Nuitee
H
Helena • couple • us
8
It was fine
Pros:

Quiet, comfortable, clean, convenient

Cons:

They advertised free breakfast included with our stay in the website and a breakfast attendant confirmed it was included. It turned out not to be. Confusing and misleading. Very disappointing

2026-07-07 • via Nuitee
D
Donald • solo_traveller • us
6
Noisy, I wouldn’t stay there again.
Pros:

I didn’t have breakfast, I thought that I’d signed up for a daily breakfast when I booked it, but I guess I didn’t. I went to breakfast elsewhere.

Cons:

The bar was never open. I don’t like third floor accommodations, especially for $300 a night.

2026-06-23 • via Nuitee
P
Patricia • solo_traveller • us
7
2026-06-16 • via Nuitee
N
Nadine • extended_group • us
8
2026-06-15 • via Nuitee
H
Hery • solo_traveller • us
10
2026-06-09 • via Nuitee
W
William • couple • us
2
Not comfortable
Pros:

Nothing

Cons:

Too many things to mention

2026-06-08 • via Nuitee
J
Jane • family_with_children • us
7
Pros:

hotel was clean, efficient and located conveniently.

Cons:

the temperature in our room was set at 79 degrees F. we could not change it...and felt it was too warm...

2026-06-07 • via Nuitee
D
Derek • solo_traveller • us
10
2026-06-06 • via Nuitee
J
Jan • solo_traveller • us
9
2026-06-05 • via Nuitee
K
KATE • extended_group • us
9
Pretty good
Pros:

Clean

Cons:

Had a problem with the phone in our room making a beeping noise all night

2026-05-31 • via Nuitee
J
Jan • solo_traveller • us
8
Pros:

Rooms are quite noisy as it right next to the highway. The rooms in the back are only a few feet from it. Our room was clean but the carpets in the hallways were stained and dirty. The breakfast was okay but nothing special. No bagels or muffins, just white bread. Barely warm scrambled eggs but there was bacon, sausage and potatoes. No decaf coffee which was very disappointing. They did have yogurt.

Cons:

The people at the front desk were nice and moved us to a quieter room. It was Memorial Day weekend so the hotel was full and of course overpriced. We were there for a funeral. The hotel is close to the airport which is why we stayed there.

2026-05-25 • via Nuitee
M
Mary Ann • solo_traveller • us
10
2026-05-19 • via Nuitee