Holiday Inn Express & Suites Toledo West by IHG

Hotels
•
Holiday Inn Express
8 (651 reviews)
3440 Secor Road , Toledo , us
+1 419-214-4700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Convenient
Cons:
Dirty rooms
Unfriendly service at front desk
Poor TV selection

Categories

Cleanliness
7.33
Multiple reviews mention dirty carpets and a broken coffee maker affecting cleanliness.
Service
8.3
Most staff were friendly and polite; however, some negative experiences noted with specific staff.
Location
8.84
Many reviews highlight the great location of the hotel.
Room Quality
6.79
Concerns about dirty and poorly maintained rooms, including broken amenities.
Amenities
7.82
Breakfast was praised, but there were complaints about TV selection and room amenities.
Value for Money
8.28
Guests felt they got what they paid for overall, despite some issues.
Food and Beverage
8.83
Breakfast was frequently highlighted positively.
Overall Experience
7.8
Mixed feelings overall with both positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:01

Property Description

Welcome to Holiday Inn Express & Suites Toledo West, a perfect blend of comfort and convenience in Auburndale.

Modern Amenities: With a 24-hour fitness center and indoor pool, you can stay active and refreshed throughout your stay.

Convenience at Your Fingertips: Benefit from a 24-hour front desk and business center, ensuring all your needs are met promptly.

Delicious Start: Indulge in our complimentary full breakfast each morning, setting the perfect tone for your day.

Experience the best of Auburndale at Holiday Inn Express & Suites Toledo West. Book your stay now for a memorable and hassle-free visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 651 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 7.8
R
Rodney • family_with_children • us
9
Pros:

Didn’t eat breakfast

2026-07-25 • via Nuitee
M
Mary • couple • us
10
Perfect
Pros:

Wonderful over all feeling

Cons:

Nothing

2026-07-21 • via Nuitee
M
Michele • couple • us
10
2026-07-21 • via Nuitee
T
tobybearmi • Solo travel • Jackson, Michigan
2
Worst Holiday Inn Express I've ever stayed in.
Pros:

None of the power plugs or USB ports by the beds worked. The power and USB under the TV doesn't work and the blinds are broken. They will not move up or down. Told the night clerk and manager both about these issues and was told they know about these issues and apparently there are multiple rooms with the same issues and they refuse to fix them. Manager tried blaming the maintenance staff. Either way - this falls solely on the franchise owner of this property. I travel a lot and stay almost exclusively at IHG properties. In fact this is the 5th Holiday Inn Express I've stayed in this year thus far, and this is by far the jankiest IHG property I've ever stayed in.

2026-07-20 • via Tripadvisor
P
Paula • couple • us
8
Good rest.
Pros:

Clean, engaged staff, comfortable. Close to food options. Good breakfast.

Cons:

Some kind of odor. Smokey, essential oil? Vape? Wasn’t quite right.

2026-07-14 • via Nuitee
L
Lloyd • couple • ca
8
2026-07-13 • via Nuitee
A
Adam • solo_traveller • us
3
Cons:

The fire alarm that went off early in the morning

2026-07-04 • via Nuitee
O
Onyelukachukwu • solo_traveller • us
1
Poor service
Pros:

The community.

Cons:

Escorted to the room at all time. No key access to customer.

2026-07-04 • via Nuitee
R
Renaud • solo_traveller • ca
7
Pros:

Great

2026-06-25 • via Nuitee
T
Thomas • couple • us
9
2026-06-22 • via Nuitee
M
Maria • extended_group • us
4
Not very good!
Pros:

My room did not have curtains and when I let them know they just offered me a sheet to cover the window!!

Cons:

Overall service and quality of the room!

2026-06-20 • via Nuitee
R
Rebecca • family_with_children • us
8
2026-06-11 • via Nuitee
A
Anna • family_with_children • us
10
Wonderful!
Pros:

The staff was wonderful, and we loved the pool!

2026-06-01 • via Nuitee
J
Jones • solo_traveller • us
10
2026-05-29 • via Nuitee
C
CaroleC • solo_traveller • us
7
2026-05-26 • via Nuitee
K
kidd • solo_traveller • us
10
2026-05-22 • via Nuitee
P
Pagie • couple • us
10
2026-05-19 • via Nuitee
J
Joy • couple • us
10
2026-05-17 • via Nuitee
L
Lovetta • solo_traveller • us
10
2026-04-21 • via Nuitee
E
E6938KUangelh • Couples
2
Disgusting and foremost catastrophic this place needs the health of board in here to examine this Holiday Inn express i got char
Pros:

Horrible hotel very dirty and stained floors black mold in the shower and chipped shower floor shower head corroded with scaly lime and who knows what else very outdated furniture the blinds are ripping and dirty I want a refund its the worse I've ever seen this is not the standard of Holiday Inn suites express very disgusting I have pictures of all of this complaint

2026-04-18 • via Tripadvisor