Holiday Inn Express Sydney Macquarie Park by IHG

Hotels
•
Holiday Inn Express
8.5 (2284 reviews)
10 Byfield St Macquarie Park , Sydney , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room quality
Reasonable pricing
Cons:
Cleanliness issues
Inconsistent breakfast quality
Minor location difficulties

Categories

Cleanliness
7.71
Several reviews mentioned stains and cleanliness issues.
Service
9.18
Friendly and helpful staff mentioned multiple times.
Location
8.72
Good location noted for proximity to shopping and transport.
Room Quality
8.67
Great room quality emphasized in various reviews.
Amenities
8.7
Generally good, with some positive mentions despite minor issues.
Value for Money
8.66
Reasonable pricing and good quality perceived.
Food and Beverage
7.71
Breakfast quality varied significantly in reviews, with some issues raised.
Overall Experience
8.68
General satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:55

Property Description

Modern Rooms with Free WiFi
Holiday Inn Express Sydney Macquarie Park offers stylish rooms with free WiFi, perfect for both business and leisure travelers. Each room features modern amenities and a comfortable work space for your convenience.

Convenient Location
Located in the bustling Macquarie Park Business Hub, our hotel is just a short walk from Macquarie University and public transport. With Macquarie Centre shopping mall nearby, guests can easily explore dining options and fashion stores. Easy access to Sydney City Centre by car or train makes it an ideal choice for travelers.

Functional Room Features
Our rooms are designed to cater to your needs with a modern work space, 40-inch LCD TV, and tea/coffee facilities. The private bathrooms are equipped with walk-in showers and quality hairdryers for a comfortable stay.

Book your stay at Holiday Inn Express Sydney Macquarie Park for a seamless and enjoyable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 25 per day.

Location

Guest Reviews

8.5
Based on 2284 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
R
Rebecca • couple • au
6
2026-05-23 • via Nuitee
B
Brittany • extended_group • au
7
2026-05-23 • via Nuitee
P
Patricia • solo_traveller • au
9
2026-05-23 • via Nuitee
E
ELENI • couple • au
9
Pros:

The location , service , friendly stuff

Cons:

The bathroom, it is not such a good idea to have a bathroom from glass, all sort of noises could be heard from outside

2026-05-22 • via Nuitee
M
macdonald • solo_traveller • au
7
Pros:

Friendly and courteous staff

2026-05-21 • via Nuitee
2
270jingw • Family
10
very good
Pros:

very nice hotel, accessible to metro station and clean

2026-05-20 • via Tripadvisor
E
Elaine • extended_group • au
10
Pros:

Good location

2026-05-19 • via Nuitee
K
Kelly • family_with_children • au
10
Would definitely stay again!
Pros:

Location was great for where we needed to be. Extremely quiet!

Cons:

The breakfast

2026-05-18 • via Nuitee
J
Jerbic • solo_traveller • au
9
2026-05-18 • via Nuitee
N
Nomad28588223492 • Couples
4
Poor Service Quality
Pros:

My wife and I stayed at your hotel from 25 April to 10 May 2026 (initial booking 25 Apr – 4 May, extended stay 4 – 10 May) while visiting our daughter who lived nearby. Unfortunately, several incidents during our stay left us disappointed and hesitant to consider returning to your hotel in the future:
• Check-in (25 Apr): At arrival, the front desk staff queried and challenged whether our room allowed two guests, simply because our daughter was present to help with luggage. The manner felt accusatory rather than polite.
• Extension inquiry (28 or 29 Apr): When I asked about how can I get the best rate for extending our stay, the staff member (Rafter) requested unnecessary details (e.g. my name, room number, booking channel, etc.) and then told me to “come again later when there is less people,” which wasted my time and I felt dismissive. Or he could just directly answer me with his best knowledge in short. (e.g. online booking, contact your reservation department (if any), etc.)
• Umbrella borrowing (4 May): I borrowed an umbrella from your staff (Rafter) around 1200 noon and returned it to him the same day at 4pm, even taking a photo as proof. However, the return was not recorded, leading to a mistaken penalty charge at checkout.
• Scale borrowing (9 May): When requesting a scale to weigh luggage, the same staff member (Rafter) implied guests might “steal” it. Despite assurances that the hotel had CCTV, my bank card and records and could late-charge me at any time. I was made to feel distrusted.
• Checkout (10 May): The umbrella issue resurfaced, but after I provided evidence, the penalty was waived. Your staff also counted the total number of umbrella and confirmed there was no missing. This confirmed that staff (Rafter) failed to record the return properly on 4 May.
Across our 15-night stay, nearly every interaction at reception left us feeling treated as potential wrongdoers or thieves rather than normal hotel guests. This was deeply disappointing.

2026-05-16 • via Tripadvisor
A
Ashé • solo_traveller • au
8
It is my second time staying there. I find the rooms to be clean. Good location good staff and good check-in times
Pros:

The property is in a good location close to the train station and shops, restaurants and also Macquarie University if you’re having something happening there.

2026-05-16 • via Nuitee
J
jodie • family_with_children • au
10
2026-05-16 • via Nuitee
C
Cheptarus • family_with_children • ke
7
2026-05-15 • via Nuitee
D
Doug • solo_traveller • au
10
A1
Pros:

Bufferlt

Cons:

Overseas tourists

2026-05-13 • via Nuitee
E
Eunjung • family_with_children • au
10
2026-05-13 • via Nuitee
D
Dorjvaanchig • couple • au
1
2026-05-10 • via Nuitee
E
Eunjung • solo_traveller • au
10
2026-05-09 • via Nuitee
C
Cesar • solo_traveller • au
8
2026-05-08 • via Nuitee
H
Hazel • family_with_children • au
10
2026-05-07 • via Nuitee
E
Estradas B • couple • au
10
2026-05-05 • via Nuitee