Hoteles Riviera Colonial

Hotels
7.5 (987 reviews)
Calle Puente Bolognesi, 114 , Arequipa , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Attentive staff
Cons:
Cleanliness issues
Noise from the street
Inconsistent service

Categories

Cleanliness
6.08
Several reviews mention cleanliness issues, particularly around cobwebs and the general state of bathrooms.
Service
8.05
Service quality is described positively in multiple reviews, though some reports of staff being unprepared affect the overall score.
Location
8.59
The location is frequently praised for its proximity to tourist attractions.
Room Quality
7.04
Room quality is generally acceptable, with some criticisms about size and noise issues.
Amenities
7.57
Amenities are described variably, some positives but also criticisms about lack of facilities and issues with heating.
Value for Money
8.03
Value perceptions suggest a good return based on location and price, but booking discrepancies have been highlighted.
Food and Beverage
7.08
Food quality is acceptable, but there are complaints about consistency with breakfast items.
Overall Experience
7.55
Overall experience appears mixed due to various positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Regional Restaurant and Garden
Hotel Riviera Colonial boasts a regional restaurant and a tranquil garden, offering guests a delightful dining experience amidst a peaceful setting.

Comfortable Rooms with Modern Amenities
The carpeted rooms at Hotel Riviera Colonial provide a comfortable stay with private bathrooms, flat-screen cable TVs, and minibars, ensuring guests have a relaxing retreat during their visit.

Convenient Location and Nearby Attractions
Conveniently situated in the heart of Arequipa, just steps away from the city's main square and Cathedral, Hotel Riviera Colonial is also in close proximity to Santa Catalina Monastery, making it an ideal choice for exploring the city's cultural treasures.

Experience the charm of colonial Arequipa at Hotel Riviera Colonial. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 10% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 10% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 987 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
M
Mayra • solo_traveller • pe
3
2026-07-03 • via Nuitee
V
Victor • solo_traveller • cl
8
Muy bien
Pros:

Ubicacion

Cons:

Solo detalles en la atencion pero no tan mal

2026-07-03 • via Nuitee
M
Magdalena • couple • pl
9
Polecam to miejsce.
Pros:

Hotel zlokalizowany jest w kolonialnym budynku i jest to fajnie wyeksponowane , z balkonu roztacza się boczny widok na główny plac. Bardzo przyjemne śniadania. Gorąca woda pod prysznicem.

2026-07-02 • via Nuitee
L
Lesley • family_with_children • pe
8
Acogedor y buen descanso
Pros:

La ubicación es buena, esta a unas cuadras de la plaza mayor. El desayuno es básico, cumplidor. La Habitación que nos dieron era la 101, me parece que tenia un poco de humedad, pero era amplia, y nos permitieron juntar 2 camas.
La atención de la recepción fue buena, muy serviciales en todo momento. Si necesitan un lugar para descansar y van a estar fuera la mayor parte del dia, es bueno el lugar. recomendable

Cons:

que no tuvieran cocina, es decir, tenian desayuno buffet, pero si queria pedir algo en la noche o en la tarde, no habia mas que el desayuno, inclusive mi esposo, pidio que nos calentaran un taper y si bien lo hicieron lo miraron raro.

2026-07-02 • via Nuitee
J
juan • solo_traveller • cl
10
Pros:

Muy cerca del centro, un lugar muy lindo

2026-07-01 • via Nuitee
M
Martín Ch • solo_traveller • es
6
Pros:

Me gustó la ubicación y el edificio.

Cons:

No me gustó que al segundo día de la estancia no había televisión cable, simplemente se cortó y parecía que tampoco tenían mucho interés en arreglarlo. Que no me cambiaran las toallas .

2026-07-01 • via Nuitee
A
Azañero • solo_traveller • pe
8
Pros:

La ubicación. Se encuentra lo localizado a menos de una cuadra de la plaza de armas

2026-06-30 • via Nuitee
D
DANIEL DULANTO • solo_traveller • pe
7
Pros:

Que estaba céntrico. Buena atención de la persona de recepción y un desayuno aceptable al costo del hotel.

Cons:

El cuarto lo sentí frío en el sentido de q no era muy arreglado las pinturas y paredes, no había ventilación del baño y la luz un foco amarillo y el otro blanco
A parte el hotel segundo piso una escalera muy larga y elevada. Y el hotel cjikito solo con las habitaciones.

2026-06-29 • via Nuitee
R
Rosa Lily Vásquez • solo_traveller • pe
7
2026-06-28 • via Nuitee
E
Ernesto • solo_traveller • pe
8
2026-06-25 • via Nuitee
M
Miguel • solo_traveller • us
10
Pros:

Excellent location ,great price

Cons:

Not accessible for handicap ,second floor,

2026-06-25 • via Nuitee
A
Alejandro • solo_traveller • es
10
2026-06-24 • via Nuitee
V
VERA ROJAS • solo_traveller • pe
10
Pros:

El desayuno y la limpieza

Cons:

Todo bien.

2026-06-19 • via Nuitee
J
Juan Francisco BB • family_with_children • pe
9
Un Buen Hospedaje
Pros:

Comodidad
Limpieza
Trato amable
Cerca a la Plaza de Armas (a media cuadra)

Cons:

En realidad, el hotel es cómodo y fue de nuestro agrado durante nuestra estadía. Volvería a reservarlo en una próxima visita.

2026-06-17 • via Nuitee
C
Carlos Jose Eduardo • extended_group • pe
10
2026-06-15 • via Nuitee
K
Kulendra • solo_traveller • lk
8
Pros:

The hotel is very close to the central plaza and the staff is very friendly. It's a proper upscale hotel.

Cons:

Wish there was a heater to deal with the cold. 🙂

2026-06-14 • via Nuitee
R
Ricardo Michael • solo_traveller • pe
10
Pros:

Limpio y aseado buen servicio en desayuno

Cons:

Todo bien

2026-06-14 • via Nuitee
T
TRUJILLO MALABRIGO • solo_traveller • pe
5
Pros:

La atención del personal y el agua caliente.

Cons:

Me cambiaron de hotel por "disponibilidad" y me enviaron hasta Cayma.

2026-06-13 • via Nuitee
R
Roberto Christian • family_with_children • pe
10
Buen viaje en familia
Pros:

La ubicacion

Cons:

Por algunos momentos no hubo agua caliente en el Hotel que esta cerca a la Plaza, el otro si tuvo agua caliente siempre.

2026-06-11 • via Nuitee
A
Andres • solo_traveller • es
8
2026-06-11 • via Nuitee