Hoteles Riviera Colonial

Hotels
7.5 (972 reviews)
Calle Puente Bolognesi, 114 , Arequipa , pe

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Attentive staff
Cons:
Cleanliness issues
Noise from the street
Inconsistent service

Categories

Cleanliness
6.08
Several reviews mention cleanliness issues, particularly around cobwebs and the general state of bathrooms.
Service
8.05
Service quality is described positively in multiple reviews, though some reports of staff being unprepared affect the overall score.
Location
8.59
The location is frequently praised for its proximity to tourist attractions.
Room Quality
7.04
Room quality is generally acceptable, with some criticisms about size and noise issues.
Amenities
7.57
Amenities are described variably, some positives but also criticisms about lack of facilities and issues with heating.
Value for Money
8.03
Value perceptions suggest a good return based on location and price, but booking discrepancies have been highlighted.
Food and Beverage
7.08
Food quality is acceptable, but there are complaints about consistency with breakfast items.
Overall Experience
7.55
Overall experience appears mixed due to various positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Regional Restaurant and Garden
Hotel Riviera Colonial boasts a regional restaurant and a tranquil garden, offering guests a delightful dining experience amidst a peaceful setting.

Comfortable Rooms with Modern Amenities
The carpeted rooms at Hotel Riviera Colonial provide a comfortable stay with private bathrooms, flat-screen cable TVs, and minibars, ensuring guests have a relaxing retreat during their visit.

Convenient Location and Nearby Attractions
Conveniently situated in the heart of Arequipa, just steps away from the city's main square and Cathedral, Hotel Riviera Colonial is also in close proximity to Santa Catalina Monastery, making it an ideal choice for exploring the city's cultural treasures.

Experience the charm of colonial Arequipa at Hotel Riviera Colonial. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 10% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 10% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 972 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
T
TRUJILLO MALABRIGO • solo_traveller • pe
5
Pros:

La atención del personal y el agua caliente.

Cons:

Me cambiaron de hotel por "disponibilidad" y me enviaron hasta Cayma.

2026-06-13 • via Nuitee
A
Andres • solo_traveller • es
8
2026-06-11 • via Nuitee
R
Roberto Christian • family_with_children • pe
10
Buen viaje en familia
Pros:

La ubicacion

Cons:

Por algunos momentos no hubo agua caliente en el Hotel que esta cerca a la Plaza, el otro si tuvo agua caliente siempre.

2026-06-11 • via Nuitee
R
Rita Isabel • extended_group • de
10
2026-06-10 • via Nuitee
E
Emma • couple • au
1
Pros:

Good location, comfortable bed

Cons:

We chose this place for the location. After we checked in they tried to move us to a different location a 10 minute drive away because they had double booked, even though we were already in our room. We told them it wasn’t okay but they didn’t seem to care. We ended up checking out straight away and found a cheaper and much better place around the corner.

2026-06-09 • via Nuitee
F
Francisco Jose • solo_traveller • es
10
Pros:

Situado justo al lado de la plaza de armas. Buen desayuno.

2026-06-08 • via Nuitee
A
Angela • solo_traveller • pe
8
2026-06-08 • via Nuitee
D
Doris • solo_traveller • pe
9
2026-06-04 • via Nuitee
P
pedro • family_with_children • pe
10
Pros:

La comidas de sus habitaciones

Cons:

Nada

2026-06-02 • via Nuitee
M
Miguel • solo_traveller • us
8
Great location,good price
Pros:

Location, clean ,staff very helpful more than what I expected for the price.

Cons:

Get a different room after a trek ,smaller but still good decent room. Second floor hotel not good for handicap.

2026-06-02 • via Nuitee
J
Jonathan • solo_traveller • pe
9
2026-06-01 • via Nuitee
D
Dominique • solo_traveller • fr
3
Pros:

L'emplacement.

Cons:

Une jeune fille a l'acceuil pas très aimable, les chambres sont très humide très mauvaise ventilation

2026-05-30 • via Nuitee
C
Carla • solo_traveller • pe
8
Pros:

La atención del personal excelente. La recepcionista es lo.máximo, súper atenta.

Cons:

.

2026-05-29 • via Nuitee
N
Nathaly • extended_group • pe
4
Pros:

Ubicación

Cons:

Limpieza

2026-05-25 • via Nuitee
A
Alizon • solo_traveller • pe
5
2026-05-24 • via Nuitee
P
Pisco • solo_traveller • pe
10
Pros:

La cercanía a la plaza

Cons:

El espacio un poco reducido

2026-05-23 • via Nuitee
M
Monika • solo_traveller • pe
5
2026-05-22 • via Nuitee
M
Miguel • family_with_children • pe
8
2026-05-21 • via Nuitee
M
Melisa • couple • es
6
Lo recomiendo para una noche
Pros:

La ubicación y que nos dejaron hacer el checkin dos horas antes. Además el personal fue muy amable y nos preparó una bolsita con desayuno ya que salíamos muy temprano

Cons:

El ruido y la limpieza podría ser mejor. Las habitaciones no se corresponden a lo que te encuentras

2026-05-20 • via Nuitee
J
Jaime • solo_traveller • pe
2
2026-05-18 • via Nuitee