Hoteles Riviera Colonial

Hotels
7.5 (1029 reviews)
Calle Puente Bolognesi, 114 , Arequipa , PE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Attentive staff
Cons:
Cleanliness issues
Noise from the street
Inconsistent service

Categories

Cleanliness
6.08
Several reviews mention cleanliness issues, particularly around cobwebs and the general state of bathrooms.
Service
8.05
Service quality is described positively in multiple reviews, though some reports of staff being unprepared affect the overall score.
Location
8.59
The location is frequently praised for its proximity to tourist attractions.
Room Quality
7.04
Room quality is generally acceptable, with some criticisms about size and noise issues.
Amenities
7.57
Amenities are described variably, some positives but also criticisms about lack of facilities and issues with heating.
Value for Money
8.03
Value perceptions suggest a good return based on location and price, but booking discrepancies have been highlighted.
Food and Beverage
7.08
Food quality is acceptable, but there are complaints about consistency with breakfast items.
Overall Experience
7.55
Overall experience appears mixed due to various positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Regional Restaurant and Garden
Hotel Riviera Colonial boasts a regional restaurant and a tranquil garden, offering guests a delightful dining experience amidst a peaceful setting.

Comfortable Rooms with Modern Amenities
The carpeted rooms at Hotel Riviera Colonial provide a comfortable stay with private bathrooms, flat-screen cable TVs, and minibars, ensuring guests have a relaxing retreat during their visit.

Convenient Location and Nearby Attractions
Conveniently situated in the heart of Arequipa, just steps away from the city's main square and Cathedral, Hotel Riviera Colonial is also in close proximity to Santa Catalina Monastery, making it an ideal choice for exploring the city's cultural treasures.

Experience the charm of colonial Arequipa at Hotel Riviera Colonial. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 10% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 10% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 1029 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
M
Marcela • solo_traveller • co
7
2026-10-12 • via Nuitee
J
Jorge • extended_group • pe
9
2026-10-12 • via Nuitee
M
Mache99 • solo_traveller • ar
10
Pros:

La ubicación es excelente, muy limpio y cómodo

2026-10-10 • via Nuitee
C
Courgey • solo_traveller • fr
8
2026-10-10 • via Nuitee
P
Piotr • couple • pl
9
2026-10-09 • via Nuitee
D
Dhana • couple • it
8
Pros:

Stanza essenziale, pulita, buona colazione a buffet, buono anche il servizio lavanderia a pagamento che in 24h circa ti fa trovare tutto pulito e piegato

Cons:

Un po rumorosa perche sotto c’è una piazzetta con dei ristoranti ma tutto abbastanza sopportabile.
Unica vera e propria pecca é che una sera hanno lasciato chiusi fuori noi e un altra coppia per circa 15min, non rispondevamo né al campanello né al telefono. Alla fine per fortuna è stato un altro ospite ad aprirci

2026-09-18 • via Nuitee
I
IVONNE • solo_traveller • cl
10
Pros:

La ubicación es excelente, la atención muy buena, los desayunos muy ricos, todo muy limpio

Cons:

Cambiaría las cortinas por unas blackout, más que nada por las habitaciones que dan a la calle .

2026-09-18 • via Nuitee
A
Andrea • solo_traveller • pe
9
Pros:

Me gustó mucho que el personal de counter es muy amable, el desayuno y la ubicación que queda justo en el centro de la ciudad, lo cual facilita mucho la visita a los puntos turisticos.

Cons:

Sería excelente que haya alguna ayuda para subir las maletas (equipaje) ya que el hotel se encuentra en un segundo piso.

2026-09-16 • via Nuitee
G
Gabriela • couple • pe
10
2026-09-16 • via Nuitee
G
Geida Maria • extended_group • br
8
Pros:

Da localização do hotel

2026-09-13 • via Nuitee
R
Renaud • solo_traveller • ch
8
2026-09-12 • via Nuitee
L
Laura • solo_traveller • pe
10
Pros:

La infraestructura, es una casona histórica.

Cons:

Todo estuvo bien

2026-09-11 • via Nuitee
C
Ciara • solo_traveller • ie
6
Pros:

The location was very close to the main square, with many restaurants and shops nearby.

Cons:

The breakfast was very basic. The room was dark. The drains in the bathroom smelled unpleasant. The area is noisy.

2026-09-11 • via Nuitee
M
Manuel • extended_group • es
9
2026-09-08 • via Nuitee
B
Beatriz Morales • family_with_children • pe
9
2026-09-08 • via Nuitee
H
HAROLD • solo_traveller • pe
4
2026-09-07 • via Nuitee
A
Apaza Chambilla • solo_traveller • pe
8
Pros:

La decoración

Cons:

La ubicación

2026-09-03 • via Nuitee
S
Sophia Astrid • couple • pe
7
Estuvo bien
Pros:

Limpio y amplio

Cons:

No hay calefacción y los cuartos son helados, no hay secadora de pelo .

2026-09-03 • via Nuitee
A
Adriana Beatriz • couple • pe
1
Regular
Pros:

Nunca estuve en el hotel Riviera Colonial por que me enviaron a otro local.

Cons:

La atención cuando fui a reclamar no me dieron solución ya que me enviaron a otro local de la cadena

2026-08-30 • via Nuitee
S
Stefani • solo_traveller • br
5
2026-08-30 • via Nuitee