AluaSun Marbella Park

Hotels
•
Alua Hotels
7.6 (2546 reviews)
Carretera Nacional 340, Km 192 , Marbella , ES
34-951-255262

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Facilities

Fitness facilities
Arcade/game room
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good children's activities
Cons:
Cleanliness issues
Unexpected additional costs

Categories

Cleanliness
5.99
Numerous cleanliness issues reported, specifically in the bathrooms and dining areas.
Service
8.46
Overall positive sentiment, but noted issues with some staff being unhelpful.
Location
9
Good location near Marbella, but difficulties with parking.
Room Quality
7.95
Mixed reviews; some amenities were in good condition, but several facilities were deemed outdated.
Amenities
7.98
Facilities for children noted as enjoyable, but some equipment out of service.
Value for Money
6.94
Several complaints about additional costs for services that should be included.
Food and Beverage
6.49
Poor cleanliness noted in dining areas, and some food options were lacking.
Overall Experience
7.96
Disappointing stay with several aspects detracting from overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:34

Property Description

Recreational Opportunities
Indulge in a day full of fun with our waterslide, outdoor tennis court, and fitness center.

All-Inclusive Experience
Relax and enjoy our all-inclusive rates covering meals, beverages, and entertainment for a stress-free stay.

Dining and Entertainment
Savor delicious meals at Terra Café or grab a snack at the snack bar. Unwind with a drink at the bar/lounge or poolside bar.

Make your stay extraordinary - book now at AluaSun Marbella Park to experience luxury near the beach.

Important information:

* Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* The seasonal pool will be open from April to October.
* Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

7.6
Based on 2546 reviews
Cleanliness: 5.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.96
F
Fitz • family_with_children • ie
5
Pleasant short stay but would not return.
Pros:

The staff and welcome at reception.

Cons:

The location, the paths from the hotel to restaurants and facilities are awful if you are old or have young babies and prams with you. Location on the main coast road. You have to travel to the main town or to explore the areas. There are shuttle buses however if you want to get out and about. We had to taxi it everywhere and it cost us a small fortune. Also the food was mediocre at the restaurant, quality of the breakfast wasn't great. We found something each morning to have but it was underwhelming in choices and quality.

2026-05-14 • via Nuitee
D
Daniel • solo_traveller • es
1
Impresentables
Cons:

Me dijeron q no me cobrarian la cancelación y al final lo hicieron. Son unos impresentables

2026-05-14 • via Nuitee
B
Birgitta • solo_traveller • dk
8
2026-05-12 • via Nuitee
B
Borja • solo_traveller • es
8
Pros:

Todo

Cons:

Nada

2026-05-12 • via Nuitee
B
Borja • solo_traveller • es
8
Pros:

Todo

Cons:

Nada

2026-05-12 • via Nuitee
P
Pedro • family_with_children • pt
10
2026-05-11 • via Nuitee
J
Juan Luis • solo_traveller • es
10
Pros:

Todo en general. David en especial. Muchas gracias!

Cons:

Nada.

2026-05-11 • via Nuitee
R
Rondan • solo_traveller • es
10
Pros:

La limpieza y el trato de los trabajadores en general.

2026-05-10 • via Nuitee
R
Rondan • extended_group • es
10
2026-05-10 • via Nuitee
S
Stanislav • couple • cz
9
2026-05-09 • via Nuitee
G
Gillian • solo_traveller • gb
10
Great value for money friendly staff.
Pros:

Great hotel for the price. Hotel staff are lovely.

Cons:

The pool closed at 6pm. I could of sat longer

2026-05-08 • via Nuitee
J
Janeth • solo_traveller • es
10
Pros:

Todo

2026-05-08 • via Nuitee
T
Tamara • family_with_children • es
7
Experiencia 100% recomendable para familias
Pros:

Las instalaciones estaban limpias y cuidadas por el personal

Cons:

Al buffet le faltaba un poco de variedad en la plancha y para los niños. Pero estaba bien preparado y cocinado. Las instalaciones : zona de juegos, parque de niños necesitarían una pequeña reforma.

2026-05-07 • via Nuitee
M
Maryse • couple • fr
9
Pros:

L accueil de l' hôtesse Marisa et pourtant,seule a l accueil vers 20h ,elle etait hyper sollicitée .
L emplacement de la chambre avec un balcon au top.
Tres propre.

2026-05-07 • via Nuitee
A
abimael augusto • family_with_children • br
9
2026-05-06 • via Nuitee
J
Josue • family_with_children • es
10
Fantástica
Pros:

En general todo muy bien

Cons:

Nada la verdad estuvimos muy bien y cómodos

2026-05-05 • via Nuitee
W
Wacław • solo_traveller • pl
8
2026-05-05 • via Nuitee
M
Matheus • couple • br
1
Deixei minha camisola no quarto do hotel, e simplismente sumiu e não me dão resposta. Não esqueçam nada no quarto, vai s
Pros:

Simpatia dos funcionários

Cons:

Do hotel ser parecido com um park

2026-05-05 • via Nuitee
M
Muradiye • family_with_children • pl
7
2026-05-04 • via Nuitee
P
Paradise_Voyager • solo_traveller • tr
3
2026-05-04 • via Nuitee