AluaSun Marbella Park

Hotels
•
Alua Hotels
7.6 (2546 reviews)
Carretera Nacional 340, Km 192 , Marbella , ES
34-951-255262

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Facilities

Fitness facilities
Arcade/game room
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good children's activities
Cons:
Cleanliness issues
Unexpected additional costs

Categories

Cleanliness
5.99
Numerous cleanliness issues reported, specifically in the bathrooms and dining areas.
Service
8.46
Overall positive sentiment, but noted issues with some staff being unhelpful.
Location
9
Good location near Marbella, but difficulties with parking.
Room Quality
7.95
Mixed reviews; some amenities were in good condition, but several facilities were deemed outdated.
Amenities
7.98
Facilities for children noted as enjoyable, but some equipment out of service.
Value for Money
6.94
Several complaints about additional costs for services that should be included.
Food and Beverage
6.49
Poor cleanliness noted in dining areas, and some food options were lacking.
Overall Experience
7.96
Disappointing stay with several aspects detracting from overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:34

Property Description

Recreational Opportunities
Indulge in a day full of fun with our waterslide, outdoor tennis court, and fitness center.

All-Inclusive Experience
Relax and enjoy our all-inclusive rates covering meals, beverages, and entertainment for a stress-free stay.

Dining and Entertainment
Savor delicious meals at Terra Café or grab a snack at the snack bar. Unwind with a drink at the bar/lounge or poolside bar.

Make your stay extraordinary - book now at AluaSun Marbella Park to experience luxury near the beach.

Important information:

* Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* The seasonal pool will be open from April to October.
* Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

7.6
Based on 2546 reviews
Cleanliness: 5.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.96
A
Ari • couple • cz
3
2026-06-13 • via Nuitee
A
André • family_with_children • pt
5
2026-06-13 • via Nuitee
A
Alicia Paton • solo_traveller • es
8
2026-06-12 • via Nuitee
G
Graciela Ines • solo_traveller • ar
10
Pros:

Me gustó mucho todo lo del hotel y sus servicios piletas, comedores pero muy lejos de todo, lo bueno es que te llevan gratis a la playa, y tenian un servicio para ir al centro por 5E

Cons:

La playa, estaba en obra y lleno xe máquinas

2026-06-12 • via Nuitee
N
Natalia • family_with_children • es
5
Pros:

La piscina

Cons:

La comida de mala calidad, bebidas de garrafa, café de máquina, shack congelados

2026-06-12 • via Nuitee
S
Saleh • couple • sa
7
2026-06-11 • via Nuitee
I
Ines • couple • pt
6
Pros:

A piscina e o jardim

Cons:

A comida

2026-06-11 • via Nuitee
S
Sara • solo_traveller • it
9
Ottima esperienza
Pros:

Colazione a buffet molto varia, camere spaziose e tre piscine. Lontano dal centro storico, ma ci sono navette per raggiungerlo

2026-06-11 • via Nuitee
J
Joana • couple • pt
9
2026-06-11 • via Nuitee
S
Solo Por Hoy • solo_traveller • es
8
Pros:

El parque acuático en la piscina.

Cons:

La animación era pésima.

2026-06-11 • via Nuitee
J
JULIAN ALBERTO • couple • co
10
Pros:

Excelente atención

2026-06-10 • via Nuitee
Кичигина • couple • es
10
Рекомендую , мы прекрасно провели время .
Pros:

Хорошее расположение и сам отель цена и качество соответствует. За 40 евро мы остались до 16 часов и еще получили ваучер на обед . Завтраки хорошие , персонал приветливый . На территории есть все необходимое для времяпровождения . Персонал замечательный , очень приветливый и профессиональный .

Cons:

Часы работы бассейна до 19 вечера - это очень не удобно .

2026-06-10 • via Nuitee
M
Miguel angel • solo_traveller • es
10
Pros:

Piscina cama habitación y el personal

Cons:

Un poco vieja las instalaciones pero bien

2026-06-10 • via Nuitee
J
Jessica • extended_group • es
9
Experiencia con amigas
Pros:

El hotel estaba muy bien, las instalaciones, los toboganes y la piscina nos encantó, el agua estaba súper buena , la playa súper cerca, el personal muy amable, había muchas tiendas y restaurantes alrededor, disponía de parking en la puerta del hotel

Cons:

Que estuviera alejado de puerto Banus jajajaja y que las chicas del restaurante de la puerta no supieran en ningún momento a qué personal podía acudir para indicar mis intolerancias

2026-06-10 • via Nuitee
I
inmaculada • solo_traveller • es
8
2026-06-09 • via Nuitee
S
Saku • family_with_children • fi
9
2026-06-09 • via Nuitee
P
Palomilla • family_with_children • es
10
2026-06-09 • via Nuitee
V
Vítková • solo_traveller • cz
9
2026-06-08 • via Nuitee
L
Luis • couple • es
10
2026-06-08 • via Nuitee
M
Mykola10 • solo_traveller • pt
9
2026-06-08 • via Nuitee