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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Children's playground
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Billiards
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Hammam
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Karaoke
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Squash
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Non-smoking throughout
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Heated pool
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Toilet with grab rails
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Indoor play area
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Lower bathroom sink
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Tennis equipment
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
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Live music/performance
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Happy hour
Review Highlights
Categories
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Property Description
Scenic Views of Cascada de la Virgen Cascade
Experience breathtaking views of the Cascada de la Virgen Cascade right from your room at Sangay Spa Hotel. The large windows allow natural light to fill the room, creating a serene and relaxing atmosphere.
Luxurious Amenities for Ultimate Relaxation
Indulge in the Turkish bath, hot tub, or games room at Sangay Spa Hotel for a truly rejuvenating experience. Whether you prefer a leisurely game of table tennis or a friendly match of basketball, there are activities for everyone to enjoy.
Convenient Location and Free Parking
Located just 400 meters from Baños de Agua Santa Basilica and 800 meters from the bus terminal, Sangay Spa Hotel offers both convenience and accessibility. With free Wi-Fi, cable TV, and on-site parking, your stay will be hassle-free and enjoyable.
Book your stay at Sangay Spa Hotel now for a memorable and relaxing experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
The location is excellent, right across the street from the waterfall and an easy base for the Ruta de las Cascadas and the hills above town. The property and lobby look beautiful. The attached Alice in Wonderland café is handy for a light dinner.
The service felt pretentious for what the hotel offers. Our room had no ventilation: opening it up meant everyone walking by could see in, so it stayed stuffy and muggy. Furnishings were tired and the shower was marginal. Guests must wear a paper wristband, with a $2 fee if you lose it. The bellman was rude after we carried our own bags. Breakfast officially runs until 10:00, but the food was gone by 8:00 and not replenished, and staff were hurrying guests out early. At checkout we were told the room had to be inspected before we could leave.
Que todo estaba muy aseado, arreglado y la atención perfecta, muy atentos con todo
Tal vez un punto a mejorar podrá ser el climatizar la piscina de niños ya que ellos lo utilizan bastante.
Localización excepcional
Baño muy pequeño
Excelente el Hotel, habitaciones confortables. El área húmeda si necesita revisión.
Todo muy bien
Es lindo lo malo es que me tocó una habitación afuera y era un poco incómodo moverse por qué llovía pero estaba bien buena comida
El personal un poco apático pero es un buen hotel
La cercanía al centro de Baños y el desayuno
La música que se escucha de la calle
El servicio
Limpio
Demasiado personal en relación a la agilidad que se requiere y se recibe
Tranquilidad
Piscina mas tiempos de apertura
Ótima localização. Excelente café da manhã. Spa bem estruturado. Funcionários atenciosos.
O quarto está meio desatualizado, escuro, merecendo uma modernização. E tinha uma barata no box do banheiro.
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