Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Good amenities
Cons:
High prices
Variable room quality
Minor cleanliness issues

Categories

Cleanliness
8.33
Room cleanliness was generally good, but minor complaints about room assignments.
Service
9.8
Staff were consistently described as friendly and helpful.
Location
9.84
Multiple reviews praised the hotel’s excellent location, close to attractions.
Room Quality
8.29
Some guests noted room sizes varied and conditions weren't always as expected.
Amenities
8.82
Amenities like the pool and spa were appreciated but experienced some accessibility issues.
Value for Money
8.28
Guests felt some services could be worth the price, but others considered it high for the offerings.
Food and Beverage
9.33
Breakfast received high praise for variety and quality.
Overall Experience
9.3
Guests enjoyed their stays overall, citing beautiful views and a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:54

Property Description

Scenic Views of Cascada de la Virgen Cascade
Experience breathtaking views of the Cascada de la Virgen Cascade right from your room at Sangay Spa Hotel. The large windows allow natural light to fill the room, creating a serene and relaxing atmosphere.

Luxurious Amenities for Ultimate Relaxation
Indulge in the Turkish bath, hot tub, or games room at Sangay Spa Hotel for a truly rejuvenating experience. Whether you prefer a leisurely game of table tennis or a friendly match of basketball, there are activities for everyone to enjoy.

Convenient Location and Free Parking
Located just 400 meters from Baños de Agua Santa Basilica and 800 meters from the bus terminal, Sangay Spa Hotel offers both convenience and accessibility. With free Wi-Fi, cable TV, and on-site parking, your stay will be hassle-free and enjoyable.

Book your stay at Sangay Spa Hotel now for a memorable and relaxing experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Location

Guest Reviews

9
Based on 676 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
D
Denisse Grieco • couple • ec
9
Lindo
Pros:

Es lindo lo malo es que me tocó una habitación afuera y era un poco incómodo moverse por qué llovía pero estaba bien buena comida

Cons:

El personal un poco apático pero es un buen hotel

2026-10-15 • via Nuitee
X
Xavier • family_with_children • ec
10
excelente
Pros:

Excelente el Hotel, habitaciones confortables. El área húmeda si necesita revisión.

Cons:

Todo muy bien

2026-10-15 • via Nuitee
P
Paola • family_with_children • gb
7
2026-10-14 • via Nuitee
M
MAGDALENA • couple • py
8
Pros:

La cercanía al centro de Baños y el desayuno

Cons:

La música que se escucha de la calle

2026-10-14 • via Nuitee
C
Carrasco • solo_traveller • ec
10
Confort
Pros:

El servicio

2026-10-12 • via Nuitee
K
Kurt • couple • ec
6
Regular
Pros:

Limpio

Cons:

Demasiado personal en relación a la agilidad que se requiere y se recibe

2026-10-08 • via Nuitee
M
Marco David • solo_traveller • ec
10
Pros:

Tranquilidad

Cons:

Piscina mas tiempos de apertura

2026-10-08 • via Nuitee
L
Luiz Fernando • solo_traveller • br
9
Boa opção em Baños
Pros:

Ótima localização. Excelente café da manhã. Spa bem estruturado. Funcionários atenciosos.

Cons:

O quarto está meio desatualizado, escuro, merecendo uma modernização. E tinha uma barata no box do banheiro.

2026-09-11 • via Nuitee
Z
zamaly • solo_traveller • us
10
Pros:

The bed was so comfortable.

Cons:

Leaving

2026-09-08 • via Nuitee
L
Lucas Ozorio • couple • br
9
Muito bem localizado
Pros:

Muito bem localizado, exatamente em frente a cachoeira e a Terma mais importante da cidade. Fica ao lado da praça principal. O hotel é bem equipado e possuí a terma própria.
Café da manhã muito bom.

Cons:

O cofre poderia ter uma abertura mais fácil, não consegui utilizar

2026-09-03 • via Nuitee
F
Fabián • solo_traveller • ec
8
Pros:

La ubicación

Cons:

Precio

2026-09-01 • via Nuitee
J
Julia Mena • couple • ec
10
Servicio profesional
Pros:

Profesionalismo

Cons:

Tal vez poder tener acceso a mas promociones durante el año

2026-08-31 • via Nuitee
N
Nicole • family_with_children • ec
8
DESCANSO
2026-08-27 • via Nuitee
V
virginia • couple • ec
6
Regular
Pros:

La atención de el personal.

Cons:

La cabaña, no es lo que esperaba.

2026-08-25 • via Nuitee
E
Ernesto • extended_group • ec
8
2026-08-18 • via Nuitee
F
freire • family_with_children • ec
9
Pros:

el desayudo excelente, el hotel en general muy bien

2026-08-12 • via Nuitee
J
John • couple • us
10
Pros:

The buffet breakfast was great

Cons:

Nothing

2026-08-12 • via Nuitee
P
Paul • family_with_children • ec
9
Excelente
Pros:

Si

Cons:

Todo estuvo ok

2026-08-10 • via Nuitee
C
Corrales • couple • ec
8
Pros:

El desayuno magnífico, aunque no se porqué han retirado la nata del menú.
La ubicación es excelente.

Cons:

La temperatura de la piscina debe ser unos dos grados más alta para que los niños especialmente y viejos puedan disfrutarla mejor.

2026-08-09 • via Nuitee
D
De la A • solo_traveller • ec
10
2026-08-08 • via Nuitee