The Great Western Hotel

Hotels
•
Bespoke Hotels
7 (5731 reviews)
Corran Esplanade , Oban , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Some friendly staff
Cons:
Poor cleanliness
Inadequate service
No hot water
Dated facilities

Categories

Cleanliness
5
Several reviews mention dirtiness and issues like cobwebs and stains, indicating poor cleanliness.
Service
8
Mixed reviews on service; some staff were accommodating, but complaints about the manager's attitude were prominent.
Location
10
Multiple mentions of a good location, particularly in regards to exploring Oban.
Room Quality
6
Critiques on room issues such as noise, outdated decor, and lack of hot water suggest poor room quality.
Amenities
6
Reviews highlight insufficient amenities such as no hot water and a malfunctioning lift.
Value for Money
7
Guests feel the hotel does not deliver value given the poor conditions and higher charges for parking.
Food and Beverage
7
Breakfast received mixed feedback with specific complaints about food temperature and quality.
Overall Experience
7
Guests largely found their experiences disappointing, with many issues rising during their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:26

Property Description

Magnificent Views and Convenient Location
The Great Western Hotel in Oban offers stunning bay views and a central esplanade location, making it the perfect choice for your stay.

Comfortable Rooms and Amenities
Each guest room is equipped with essential amenities like a TV, desk, and tea/coffee facilities, ensuring a comfortable and relaxing stay.

Entertainment and Nearby Attractions
Enjoy entertainment, breathtaking views of the bay, and easy access to local shops, the rail station, and golf courses, promising a memorable experience during your visit.

To experience the beauty of Oban and enjoy a comfortable stay with great amenities, book your room at The Great Western Hotel now.

Important information:

Please note that all children under 16 years must be accompanied by an adult in their rooms at all times.

When booking 5 rooms or more, different terms and conditions will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 5731 reviews
Cleanliness: 5
Service: 8
Location: 10
Room Quality: 6
Amenities: 6
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
A
Anne • couple • us
2
Location good, hotel not clean
Pros:

The location was very good.

Cons:

Not clean at all room was very dirty. The entrance is up one flight of very steep steps. As an alternative you may enter the lower level to access the elevator. The lower level was really scary and filthy. I contacted customer service but never heard from them

2026-09-19 • via Nuitee
M
Marie • solo_traveller • gb
4
2026-09-19 • via Nuitee
C
Chris • couple • gb
3
Would not return
Pros:

Good breakfast and breakfast staff v good.

Cons:

Very shabby. Expensive for what they offer

2026-09-19 • via Nuitee
A
Angela • couple • gb
10
Great time was spent at The Great Western
Pros:

Location, food friendliness of staff

2026-09-18 • via Nuitee
S
Sharon • solo_traveller • gb
1
Hotel to Avoid
Pros:

Checking out

Cons:

All aspects of this run down hotel.

2026-09-18 • via Nuitee
M
Michael • solo_traveller • gb
10
Good once inside but felt misled
Pros:

Beautiful grand building

Cons:

The stairs on entrance
I am disabled we had heavy cases and real struggle to get up these stairs. No other way in yet description on booking.com said hotel accessible. Also told couldn’t reserve parking yet all spaces reserved on arrival by use of blue cones. Photographs and details are misleading not possible to see steep entrance steps and no disabled access

2026-09-18 • via Nuitee
R
Ruth • solo_traveller • nz
1
Pros:

The location was good

Cons:

The toilets were filthy, the carpet stained and uneven, the doors were grimy, the price was outrageous for what we got. Shocked that the hotel can continue considering the state of it.
Don't stay even as a last resort

2026-09-18 • via Nuitee
C
Charles • solo_traveller • gb
8
Pros:

Staff friendly very helpful very professional when dealing with things no stress very polite

Cons:

Nothing

2026-09-18 • via Nuitee
P
Philip • solo_traveller • gb
5
2026-09-18 • via Nuitee
C
Christina • family_with_children • dk
2
Billeder er taknemmelige, og værelserne var i meget dårlig stand.
Pros:

Dejlig beliggenhed og ok morgenmad. Senge, dyner, puder og sengelinned var ok. Heldigvis.

Cons:

Standen på hotellet er meget nedslidt. Receptionist undskyldte med, at hotellets værelser var under renovering. Men bestemt ikke der, hvor vi blev installeret.
Vores værelser var utroligt dårlige. Vinduer var ved, at falde ud af væggene. Lofterne så også ud til, at være ved, at falde ned. Sengelampe var defekt. Skylknappen på toilet var defekt, toiletrulleholder var ved at ryge ud af væggen. Bruser var i udu, så vandet var enten varmt eller ekstremt varmt. Meget rustent håndtag på væggen.

2026-09-17 • via Nuitee
B
Bettina • couple • de
1
Es geht nicht schlimmer
Pros:

absolut nichts

Cons:

Alles, von Anfang an eine absolute Katastrophe. Wir sind nach einer halben Stunde raus und haben das Geld natürlich nicht wiederbekommmen. Booking hat rein gar nichts unternommen.

2026-09-17 • via Nuitee
D
Desiree • extended_group • us
6
2026-09-17 • via Nuitee
A
Ann • couple • gb
10
Great value for money
Pros:

Comfortable and great views

Cons:

No-one cleaned the room

2026-09-16 • via Nuitee
S
Sheralyn • extended_group • gb
6
Would not return
Pros:

Location was good, bar staff were friendly and accommodating.

Cons:

The whole hotel (apart from ground floor) was very runned down. All other floors had paint peeling off walls and general lack of maintenance. rooms were small, our room had what appeared to be a new shower cubicle (no bath) installed. Hubby however, could barely fit through the shower screen door - to narrow!
Reception staff (apart from one gentleman) were unfriendly and a request for an iron took hours and 3 requests.

2026-09-16 • via Nuitee
J
Jordan • couple • gb
4
Pros:

Great location. Easy to find.

Cons:

Way too overpriced for what it is. Everything was very dirty and disappointing. Feel a bit scammed to be honest.

2026-09-16 • via Nuitee
E
Elizabeth • family_with_children • gb
6
Pleasant and good location
Pros:

Breakfast good.

Cons:

Rather noisy.

2026-09-16 • via Nuitee
A
Andreas Goth • solo_traveller • de
6
Ok
Pros:

Die Lage war super.
Frühstück war gut. Warmes traditionelles Frühstück und auch kontinentales.
War 2 Tage als Alleinreisender dort.

Cons:

Das Hotel ist schon sehr in die Jahre gekommen.
Wenn man es sanieren würde hätte es echt was.
Hatte mal nen sehr guten Flair vor langer Zeit.

Zumindest in meinem Zimmer war viel abgegriffen was man gesehen hat und auch im Bad war Schimmel an dem Fenster.

2026-09-15 • via Nuitee
D
Doreen • solo_traveller • gb
7
Pros:

Nice staff on reception.
Nice fresh room with new bathroom.
Lovely breakfast.
Lovely welcome tray in room with a nice biscuit too.

Cons:

Didnt realise i had to pay for parking in hotel grounds (£10).
Tv wouldnt work, the receptionist did come up and tried to get it tuned in to no avail, i actually was not too bothered as i liķe it for background noise and i had a book to read.
No hand soap nor shower gel in en suite, went down to reception and got some plus there were no
Scaffolding outside bedroom window .
Bedroom window was open on arrival and held open with a small piece of woodwedged to keep it open😖

2026-09-15 • via Nuitee
R
Roland • couple • de
5
In die Jahre gekommenes Hotel mit Schottischen Charme
Pros:

Das Frühstück war gut und reichlich.

Cons:

Das Hotel ist sehr in die Jahre gekommen. Es ist extrem hellhörig.

2026-09-15 • via Nuitee
J
Jimmy • solo_traveller • gb
6
Pros:

Lovely location

Cons:

Shower was pathetic

2026-09-15 • via Nuitee