THE NICI Bournemouth

Hotels
8.6 (2174 reviews)
West Hill Road, Bournemouth , Bournemouth , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent facilities (spa, indoor & outdoor pools, gym)
Beautiful location and sea views, close to the beach
Clean, comfortable and spacious rooms
High-quality amenities and atmosphere
Dog friendly / suitable for families and couples
Cons:
Perceived as expensive (parking fees, pricey food/drinks)
Inconsistent service—slow restaurant service and cancelled treatments
Outdoor pool overcrowding and towel-reserving behaviour
Some incidents of unhelpful or curt staff (billing) and night-time noise

Categories

Cleanliness
9.2
Rooms and public areas repeatedly described as clean; guests explicitly praised room cleanliness and presentation.
Service
7.8
Mixed feedback: some guests praised attentive staff, but several reports of slow/poor restaurant service, cancelled spa bookings and unhelpful/condescending responses on billing.
Location
9.4
Location and sea views frequently praised; short walk to the beach and excellent surroundings noted by many guests.
Room Quality
9.2
Rooms described as spacious, comfortable beds and good showers; room upgrades and high standard room quality noted.
Amenities
9
Strong amenities (indoor/outdoor pools, spa, gym, multiple restaurants) highlighted as a major positive, though outdoor pool often overcrowded.
Value for Money
7.2
Multiple comments that the hotel felt overpriced (parking charges, expensive breakfast, overall cost concerns) reducing perceived value.
Food and Beverage
7.6
Mixed: some guests enjoyed breakfast and meals, while others reported overcooked dishes, inconsistent quality and higher prices.
Overall Experience
9.4
Overall very positive stay for most guests—many called it 'amazing' and would recommend—tempered by service inconsistencies and cost concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:09

Property Description

Luxurious Amenities

Indulge in the ultimate relaxation at The Nici with its outdoor swimming pool, fitness centre, and spa centre. Unwind in the hot tub or take a leisurely bike ride along the beachfront.

Elegant Accommodations

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and private bathroom. Upgrade to a room with a balcony for stunning sea views.

Prime Beachfront Location

Located in Bournemouth, The Nici offers easy access to popular beaches like Westcliff Beach and Alum Chine beach. Explore the beauty of the coast or simply enjoy a seaside stroll during your stay.

Book now at The Nici for a luxurious beachfront getaway with top-notch amenities and breathtaking views.

Important information:

Please note the Cozy Annex is located in a separate building to the Hotel, just a twenty second walk from Reception.Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2174 reviews
Cleanliness: 9.2
Service: 7.8
Location: 9.4
Room Quality: 9.2
Amenities: 9
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 9.4
A
Andrew • couple • gb
8
2026-10-16 • via Nuitee
J
Jane • couple • gb
8
2026-10-12 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-10-12 • via Nuitee
L
Lois • couple • gb
10
Wonderful but will not eat at hotel food was poor
Pros:

Everyone was so kind and the hole was spotted

Cons:

Food was poor

2026-10-11 • via Nuitee
H
Holly • couple • gb
5
2026-10-11 • via Nuitee
R
Richard • couple • gb
10
2026-10-11 • via Nuitee
M
Myles • couple • gb
10
2026-10-10 • via Nuitee
A
Angelika • family_with_children • ch
8
2026-10-10 • via Nuitee
N
Nasrin • couple • gb
10
Cons:

Everything about the property was great but the only thing I wouldn’t rate is the parking. £27 per night was extortionate especially when a stay per night is already very expensive. I’ve stayed in the heart of London and parking hasn’t been that expensive. Didn’t even get 24hrs out of the parking because we were there from 4pm to 1pm the next day.

2026-10-10 • via Nuitee
R
Robert • couple • gb
8
2026-10-10 • via Nuitee
N
natalie • couple • gb
9
A wonderful getaway. Everyone was efficient, helpful and welcoming. Highly recommend.
Pros:

The outside pool was fab. We ate lunch on the terrace and dinner in the main restaurant. Both were very good. Great atmosphere too.

2026-10-09 • via Nuitee
J
john • solo_traveller • gb
5
Pros:

Not much

Cons:

Damage to wardrobe doors ..Tried to order food a number of times , gave up waiting .

2026-10-08 • via Nuitee
M
Michael • solo_traveller • gb
10
Mike and Amanda's brake
Pros:

Beautiful hotel, we were upgraded had a lovely room overlooking pool and the ocean.

Cons:

The nici hotel and staff were lovely, however the hotel price is expensive.
It was also unfortunate that my partner got trapped by the lift door and on our arrival back home her shoulder was badly bruised.
However I would stay at the nici again, and recommend anyone with deep pockets to stay also.

2026-10-07 • via Nuitee
B
Barry • extended_group • gb
10
Pros:

The food is always excellent.
Great prawns and scallops.
Staff attentive and warm.
A very relaxed atmosphere at the hotel.

Cons:

Nothing

2026-10-07 • via Nuitee
V
Vaughan • couple • gb
8
2026-09-19 • via Nuitee
G
Gemma • family_with_children • gb
7
Lovely hotel but too pricey for where it is!
Pros:

Great hotel! Swimming pool fabulous! Breakfast awesome and rooms comfy!

Cons:

The cost! It was so expensive!

2026-09-19 • via Nuitee
Y
Yahya • couple • gb
8
Great ambience for Uk coast
Pros:

Great atmosphere for the UK coastal scene

Cons:

A little busy, but to be expected given there aren’t many places like this

2026-09-18 • via Nuitee
B
Ben • couple • gb
3
Rubbish
Pros:

The restaurant was nice

Cons:

I asked for a iron and ironing board to be delivered to our room because I had to iron a shirt for dinner. It didn’t arrive so I tried improvising with a pair of hair straighteners for the collar and badly burnt myself in the process. No sympathy whatsoever from the staff, the ironing board was there when I woke up in the morning

2026-09-18 • via Nuitee
R
Rita • couple • gb
9
Super comfortable, lovely location, friendly staff
Pros:

Great location, super friendly staff

Cons:

A little pricey

2026-09-17 • via Nuitee
L
Lewis • couple • gb
9
2026-09-16 • via Nuitee