Pets allowed

Facilities

Meeting rooms
Full-service spa
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Impressive amenities
Clean and spacious rooms
Cons:
Parking fees
Some cleanliness issues
Long wait times for breakfast and check out

Categories

Cleanliness
8.39
Some concerns regarding unwashed glasses and dirty bed throw, but generally clean.
Service
9.36
Staff were universally praised as friendly and attentive.
Location
9.4
Great location noted by multiple reviewers.
Room Quality
8.85
Rooms were spacious and comfortable, with a few maintenance issues.
Amenities
9.38
Spa facilities, outdoor pool, and gym received high praise.
Value for Money
8.34
Some guests felt parking was overpriced, and food pricing was average.
Food and Beverage
8.89
Generally good reviews on food, though some found desserts average.
Overall Experience
9.36
Overall a very positive experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:55

Property Description

Spa and Recreation Facilities
Indulge in massages, body treatments, and facials at the spa. Enjoy the outdoor pool, indoor pool, and spa tub for relaxation and leisure.

Dining Experience
Savor international cuisine at the South Beach Restaurant with garden views. Unwind with drinks at the bar/lounge or choose to dine alfresco.

Convenience and Comfort
The hotel offers complimentary wireless internet, concierge services, and a welcoming fireplace in the lobby. Stay connected with LED TVs, minibars, and free Wi-Fi in all 88 air-conditioned rooms.

A luxurious stay awaits you at The Nici, perfectly located in the heart of Bournemouth. Book now to experience the ultimate blend of comfort, convenience, and relaxation.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9
Based on 86 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Alexandra • solo_traveller • gb
10
Holiday vibes in Bournemouth
Pros:

Lovely hotel. Booked a cozy room but was upgraded on arrival which was very welcome. Very clean with AC - much needed in 31 degrees! Real holiday vibe. Loved it. Wish we'd booked for longer.

Cons:

Pool was quite busy but it was boiling hot and we got there late - still managed to get loungers though. Would be good if they allowed you to use pool facilities beyond 1pm on day of checkout. But that's my only gripe.

2026-07-04 • via Nuitee
T
Tamsin • couple • gb
10
Perfect trip away
Pros:

Amazing stay best hotel in the UK

2026-07-04 • via Nuitee
J
jesson • couple • gb
10
2026-07-04 • via Nuitee
P
Phoebe • couple • ae
8
2026-07-03 • via Nuitee
N
Nadia • couple • gb
3
Disappointing
Pros:

Clean and modern
Nice rooms
Although had to ask for room to be serviced… resulting in us being late for a very important competition

Cons:

Too many people - not enough staff
50 minute phone call - no answer
2 weeks to answer a message
Sent another 4 messages - no reply!
Slow service - having to ask for menus - then once finished - asked for bill - no bill arrived - had to go to bar to find staff - again , were meeting people and were on a tight schedule.
Air con not working in room
Key cards not working - had to find a member of staff to get into your room (every time)
Rude, inconsiderate staff. One person was helpful, although never followed up on the fact we were going to be informed when room was ready. 2 hours later we sorted ourselves. Promised luggage would be in room - was not! Made us late again!!
Sunbeds (if you were lucky to get one) were literally a cm away from the person next to you…. And to top it off one dog was walking around the pool off lead and another (which was on a lead) was allowed by their owner to have a drink out of the pool. Appalling.
Promised an email from a member of management on Monday; nothing received !

2026-07-03 • via Nuitee
J
JAMES • family_with_children • gb
10
2026-07-02 • via Nuitee
S
Simela • family_with_children • gb
6
2026-07-02 • via Nuitee
K
Kadim • family_with_children • gb
10
2026-07-02 • via Nuitee
T
Tony • couple • gb
8
2026-07-01 • via Nuitee
A
anthony • couple • gb
3
Rubbish
Pros:

Good location

Cons:

Poor customer service by staff.

Airconditioning did NOT WORK

2026-07-01 • via Nuitee
R
Ronald • couple • gb
9
Excellent
Pros:

Staff. Layout and decor

Cons:

Breakfast charging for extras if one chose cooked option.
Limited lift.

2026-07-01 • via Nuitee
E
Elaine • family_with_children • gb
7
2026-07-01 • via Nuitee
J
Julie • couple • gb
8
2026-06-30 • via Nuitee
S
Serita • couple • gb
10
Excellent staycation!
Pros:

The attention to detail throughout the hotel, the attentiveness of staff, the room upgrade and spa facilities make this a hotel I would definitely return to!

2026-06-30 • via Nuitee
T
Tatiana • solo_traveller • gb
1
Didn’t get a chance to experience the property
Pros:

Reservation refused by hotel despite the confirmation via booking.com. Called the hot in advance of arrival to check the reservation and was rudely told that my reservation doesn’t exist, the hotel is fully booked and I must contact booking.com. So Can’t review the stay. Can only just say that the stuff didn’t have to be so rude and dismissive , given that this was a problem caused by their chosen booking platforms error, rather than being the guests fault…

Cons:

Looks nice on pictures and have heard good things but wouldn’t book again via this platform given this experience and actually maybe at all with how rudely the staff dealt with the situation .

2026-06-29 • via Nuitee
S
Sokol • family_with_children • gb
10
Pros:

Everything

Cons:

Breakfast (buffet)very expensive

2026-06-29 • via Nuitee
E
Elliot • couple • gb
10
2026-06-29 • via Nuitee
M
Myra • couple • gb
9
A really chilled weekend. All the facilities you need so no need to rush off anywhere.
Pros:

Just loved the spaciousness of areas, relaxed feel, modern vibe.

2026-06-29 • via Nuitee
V
Victoria • extended_group • gb
7
Stunning hotel but too busy and not well staffed.
Pros:

Love the style of the hotel and comfort of the beds.
The two restaurants are nice and the pool overlooking the beach is stunning.

Cons:

Waiters in both restaurants were so slow. We waited so long for food in them that we were rushed and not able to enjoy the experience.
The pool was packed and full of children on the first day. Couldn't get a bed and just two people serving drinks at the bar.

2026-06-29 • via Nuitee
L
Lyndsey • couple • gb
9
2026-06-29 • via Nuitee