Canopy by Hilton Reykjavik City Centre

Hotels
Canopy by Hilton
9.2 (783 reviews)
Smidjustigur 4 , Reykjavík , is

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Noisy room
Mediocre breakfast options
Limited vegetarian choices

Categories

Cleanliness
9.1
Many reviews mentioned high cleanliness, particularly the spotlessness of the rooms.
Service
9.57
Reviews highlight helpful and friendly staff presence, particularly in resolving guest issues.
Location
10
Multiple reviews praised the hotel's fantastic central location and proximity to attractions.
Room Quality
8.56
While rooms are described as comfortable and spacious, some complaints about noise and lack of AC were noted.
Amenities
9.09
Amenities were generally regarded well, though some wished for better access to the fitness area.
Value for Money
9.05
Standard quality for this hotel tier, with some guests feeling the breakfast could be improved.
Food and Beverage
8.6
Breakfast received mixed reviews; while some found it terrific, others considered it mediocre with limited coffee options.
Overall Experience
9.6
Overall positive experiences highlighted across multiple reviews despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 08:30

Property Description

Prime Location near Shopping Street
Canopy by Hilton Reykjavik City Centre is a stone's throw away from Laugavegur Shopping Street, offering convenience and excitement right at your doorstep.

Modern Rooms with Icelandic Design
Indulge in the minimalist Icelandic design of each room, complete with a coffee machine and a sleek tiled bathroom featuring a walk-in shower. Enjoy complimentary WiFi during your stay.

Fitness Centre and Local Dining
Stay active at the 24-hour fitness centre equipped with cardio machines, weights, and yoga mats. After a workout, savor locally inspired menus at the hotel restaurant.

Experience the best of Reykjavík at Canopy by Hilton Reykjavik City Centre. Book now for an unforgettable stay!

Important information:

Although all rates are quoted in EUR, please note that charges will be made in ISK according to the exchange rate on the day that the charge is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEF

Location

Guest Reviews

9.2
Based on 783 reviews
Cleanliness: 9.1
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.6
S
santoshkan Family Nashik, Nashik District, Maharashtra
2
Racist staff. Indians should avoid this hotel
Pros:

This was our second visit to Canopy by Hilton. We entered there first in Nov 2024.
Our booking was for 7th of Aug. Before that we went to the hotel on 30th July to ask if they could store 2 bags till we came because we were going on a cruise and carrying 4 bags was a waste of energy. We chatted with the central customer service and they said all Hilton hotels will store your bags before check in even if it is for more than a week as long as u have a confirmed booking. We had already prepaid the full booking amount. But when I went to inquire at Canopy by Hilton in the evening of 29th or 30th the lady at the reception was shockingly rude. She said that we do not store bags and shooed me off. Just because I was brown and not white. The same behaviour was faced on check in. The couple in front of us in the check in line was give 2 bottles of mineral water even without asking. This was because they were white skinned people from the USA. When it was our turn we were not given any water bottles. When my wife pointed out that all Hiltons give bottled water in their rooms, then she reluctantly gave us w bottles, with a scorned look. Just because we were brown skinned? This discrimination we have never faced before in Iceland and that too on two different occasions by 2 different persons, but at the same hotel.
It will be good if the management gives proper training before actually starting their jobs. Also the management should have a Zero Tolerance Policy towards such discrimination.
The hotel otherwise is very good in location, right inside the central area. The rooms are good and comfortable. They do not give any bathroom amenities. For any dental kit, shaving kit, comb etc you have to beg the receptionist. And if u find a racist receptionist, she will say go to the next door shop.
That's Canopy by Hilton Reykjavik for you in 2026.

2026-08-11 via Tripadvisor
D
DMITRII family_with_children ru
9
2026-08-10 via Nuitee
B
Burak extended_group de
10
2026-08-06 via Nuitee
Y
Yi solo_traveller us
9
2026-08-04 via Nuitee
E
eosinophil Family
10
Excellent stay in an excellent area
Pros:

This hotel is located in an amazing location. Bus stop #6 is less than a minute walk. Most tour companies pick up from here. Lots of shopping and restaurants nearby. Rainbow street is within a few mins walk. The hotel itself is lovely. The room was clean. One of the best showers eve. Breakfast was amazing. The staff is awesome. I would stay here again

2026-08-01 via Tripadvisor
9
920russellf Business
10
Wonderful stay
Pros:

I would highly recommend staying here. The rooms are new looking. Very nice lobby. The included breakfast is amazing. The location cant be best. Walkable to most everything. The main pedestrian street and rainbow street are just behind the hotel. You can walk two blocks to bus stop 6 , where all the tour busses pick you up. The rooms dont have ac, but it isnt needed in iceland. However the rooms do have windows that open and a fan, if needed. I have stayed here several times and never need ac. The rooms have an iron and ironing board coffee maker, safe, hair dryer, nice showers with good hot water and great water pressure. The bed are comfortable. Most of all, the staff are incredible. The housekeepers are kind and hardworking, the breakfast staff in the restaurant bar are are very efficient and kind. The front desk folks, esp. Jesus, Jana, and Sera sp? ( sorry, i may have messed up a fee name spellings) Are all amazing. Very kind and helpful with directions or hotel information. I look forward to returning. Thank you for a great stay.

2026-07-29 via Tripadvisor
J
John solo_traveller us
8
Pros:

Good location

Cons:

Street noise in some rooms may be bothersome.

2026-07-20 via Nuitee
B
Betsy couple ca
10
Food, convenient location, staff all exceptional🎉
Pros:

Corner window which gave the room a bright welcoming atmosphere. The room faced a pleasant cheery plaza.

Cons:

There was nothing that could have been improved. Even with a busy full hotel the staff were prompt and pleasant.

2026-07-19 via Nuitee
J
Joan solo_traveller us
7
Staff was great, food was good, location excellent. As for an interior room if noise is an issue.
Pros:

Location and staff

Cons:

Room was on busy street, noisy

2026-07-18 via Nuitee
A
Alicia couple us
8
Overall a very comfortable and relaxing stay!
Pros:

We loved the room. Very modern, lots of space, nice big bathroom. Very enjoyable stay!

Cons:

Could hear outside sounds easily from the road and inside the hotel

2026-07-05 via Nuitee
J
June couple us
6
Old hotel, bathroom smells. Room next to the street, very noisy.
2026-07-05 via Nuitee
S
Scott couple us
10
Beautiful hotel, great location, but don't stay in room 302 on the weekends.
Pros:

Loved the location - right in the heart of the city.

Cons:

Room #302 - the all-night party's in the street kept us awake until 4:00am! Friday & Saturday night. Horrible

2026-07-01 via Nuitee
R
Ronen couple il
9
Pros:

Very good breakfast, location, room view , hotel decoration

Cons:

We were disappointed because in a premium room, the curtains are supposed to darken 100% and that didn't happen, we had to specifically request slippers, there were no cotton buds in the room. The TV wasn't working and we had to ask for it to be fixed. There was no chaise long that was listed in the room description.

2026-07-01 via Nuitee
M
Marcin solo_traveller pl
8
Pros:

obsługa

Cons:

czystość

2026-07-01 via Nuitee
H
Hashmi couple gb
10
2026-06-28 via Nuitee
B
Brian solo_traveller us
8
Pros:

Great restaurant & lounge.

Cons:

No on-site parking.

2026-06-28 via Nuitee
M
Marina family_with_children lv
8
2026-06-26 via Nuitee
W
Wen Chun family_with_children sg
10
Pros:

房間雖然小, 但設施都很新, 整體裝潢簡單北歐工業風, 早餐也很喜歡!

Cons:

如果能有冷氣會更好

2026-06-25 via Nuitee
D
Darwin couple cl
9
excelente hotel y ubicación
Pros:

la ubicación y la comodidad de más habitaciones

Cons:

que el sistema de transmisión de señal de las TV era solo limitado a Androide, por lo que si tenías IOS no podías ver ninguna app de streaming

2026-06-24 via Nuitee
A
Ara couple us
9
Overall pretty great!
Pros:

Great location, parking garage location convenient, nice facility and styling

Cons:

Shower water could have been warmer and it had some issues draining

2026-06-21 via Nuitee