The Portpatrick Hotel by Compass Hospitality

Hotels
•
Compass Hospitality
7.7 (3538 reviews)
Heugh Road , Portpatrick , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable rooms
Friendly staff
Cons:
Slow service
Limited food options

Categories

Cleanliness
7.95
The hotel is noted to be clean and tidy, maintaining a good standard for a pleasant stay.
Service
7.45
While service was friendly, it was occasionally slow due to understaffing.
Location
8.95
The hotel boasts fantastic views and a great location, noted as a highlight by multiple reviews.
Room Quality
7.95
Rooms are described as comfortable and spacious, contributing positively to the overall experience.
Amenities
6.95
Lacked lunch menus and certain amenities that could enhance guest comfort, though overall comfort was noted.
Value for Money
7.45
General sentiment suggest value is reasonable but some guests raised concerns about added costs.
Food and Beverage
6.95
Food received mixed reviews; while generally good, some aspects like lunch options and meal service were critiqued.
Overall Experience
7.95
Guests enjoyed their stays and appreciated the overall charm of the hotel despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:56

Property Description

Stunning Views and Modern Comforts

The Portpatrick Hotel, perched on the edge of Galloway Cliffs, offers breathtaking views and modern amenities. The rooms feature private bathrooms, free Wi-Fi, and TVs, ensuring a comfortable stay. Guests can enjoy a freshly brewed cup of tea or coffee while admiring the scenic surroundings.

Delightful Dining and Entertainment

Indulge in a culinary experience at the hotel's elegant dining room, serving a blend of modern and traditional cuisine. Unwind in the cosy lounge bar, complete with a patio area for relaxation. Live entertainment adds a touch of excitement to some evenings, creating unforgettable memories.

Explore Nature and Heritage

Venture out to Logan Botanic Gardens or visit the majestic Culzean Castle for a day filled with exploration. The charming Portpatrick village below the hotel beckons for a leisurely stroll. Nature enthusiasts can also explore Loch Ryan and Glenluce Abbey, perfect for bird watching and fishing activities.

Book now for an unforgettable stay at Portpatrick Hotel!

Important information:

Please note the following Group and long stay Policies:
- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
- This payment is non-refundable and non-transferable.

- Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 3538 reviews
Cleanliness: 7.95
Service: 7.45
Location: 8.95
Room Quality: 7.95
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
J
Jonathan Barr • solo_traveller • gb
6
2026-09-19 • via Nuitee
M
Marjorie • solo_traveller • gb
3
2026-09-18 • via Nuitee
J
Jay • solo_traveller • gb
9
Pros:

The staff were very friendly and helpful

2026-09-17 • via Nuitee
T
Trudie • solo_traveller • gb
6
Ok but sad
Pros:

Location and view, price was ok.
Iron and ironing board in wardrobe.

Cons:

We were greeted by a sad looking receptionist, no welcome or smile.
Thick black mould on the inside of ancient windows that you couldn't open. Very dated with cheap furniture and in need of some money and proper insight to become a great place.
Couldn't sit on the bed without bruising your thighs due to the bed frame (why have a bed like this?)
We booked same day and arrived around 5.30, went down to have dinner but surprised to be told they were only doing dinner for 'package' deals. Luckily the chef was able to fit us in to a mostly empty dining room with no character.
This hotel needs help to become fabulous.
Ask the 'Hotel Inspector' to help.
Otherwise ok.

2026-09-16 • via Nuitee
C
Cameron • solo_traveller • gb
1
Really wish I hadn't of stayed there.
Pros:

Great location

Cons:

Shower overflowed and partially flooded the bathroom. Noisy clanging from the flagpoles. Got shifted to another room, only single bed, the window was broken and wouldn't open, fan in room also broken. Shower was in the bath under a coombe ceiling, so adjusting the taps almost required contortionist skills. Manager on Duty said would refund half of booking price, but haven't heard anything back yet. Staff were friendly in trying to resolve issue, but the hotel itself was the issue, not the staff.

2026-09-16 • via Nuitee
A
ANNE • solo_traveller • gb
7
2026-09-16 • via Nuitee
M
Michael • solo_traveller • gb
4
ticked a box - glad it was just me and I hadn't chose it for a special occasion
Pros:

staff were welcoming and the fish and chips were tasty

Cons:

room was very dated (210) damp patch on the wall near the window, an old and used paper hanky on the coffee board, bed was just about comfy enough to get a decent kip, soap and shower gel very low - which gives concerns about when they were last checked. general cleanliness of the room was average at best. very much trading on its location - price per night didn't match the experience or facilities

2026-09-15 • via Nuitee
A
Andrew • couple • gb
8
Pros:

A good feature of the room was that it had two comfortable chairs. Often, you find one of you has to sit on the bed to watch the TV.

2026-09-14 • via Nuitee
N
Nils • solo_traveller • de
7
Pros:

Imposantes Hotel, das in die Jahre gekommen ist. Für den Zustand zu teuer. Personal, eine junge motivierte Frau für Rezeption und Bar. Frühstücksbuffet sehr gut.

2026-09-14 • via Nuitee
R
Ralph • solo_traveller • gb
8
2026-09-13 • via Nuitee
G
George • couple • gb
10
Great stay. Very happy.
Pros:

Comfy. Clean. Smells nice. Good polite staff. More than willing to help.

Cons:

Prices off drinks are way expensive.

2026-09-13 • via Nuitee
B
Bernard • couple • ca
7
We enjoyed our stay
Pros:

The location is terrific for views, but a challenge to get there on foot, it would be wonderful if the bus to Portpatrick would stop there. Unfortunately the hotel is showing signs of deterioration, and I wonder how much longer this hotel will be in business. Looks like a major investment to refurbish is needed. We did enjoy our stay there very much, because of the views.

Cons:

Walking from the bus stop with luggage is challenging, perhaps the hotel could offer a shuttle from town.

2026-09-13 • via Nuitee
J
John • solo_traveller • gb
3
A very unwelcoming destination
Pros:

The situation and the view.

Cons:

My room smelt musty and stale- windows couldn’t be opened to admit fresh air. Staff apathetic and completely indifferent to the needs of a disabled elderly guest- the receptionist didn’t even look up from her computer screen or greet me - which summed up the general attitude of the staff as a whole.
When I looked into the breakfast room and saw the tired array of offerings ( processed synthetic yogurt, no muesli or granola and limited choice of fruit) I fled and decided not to eat here.
Clearly once upon a time this was a grand place to stay. No more! Do they not realise that this is supposed to be a hospitality business?

2026-09-12 • via Nuitee
J
Joanna • couple • gb
5
Old building, in need of updating in some rooms
Pros:

The staff were friendly and helpful. The lady on the desk re roomed me to a better room, it was slightly better than the first room I was given. Although the carpet was very stained and leak patches on ceiling and damp carpet the overall cleanliness was ok, apparently they are reconditioning rooms. It was cheap so I suppose you get what you pay for

Cons:

The pictures do not capture the room condition, I appreciate it is an old building but the rooms are dark, some have that old smell, carpets stained, leak patches on ceiling, again appreciate it is an old building but the pictures don’t show a true image

2026-09-12 • via Nuitee
J
james • couple • gb
5
Expected better
Pros:

The bar and lounge area

Cons:

The first room we were offered was tiny and smelled we did not unpack but when we came back from a walk the smell was still there I went to reception and they offered us an alternative that was night and day compared to the first one

2026-09-12 • via Nuitee
S
Stephen • couple • gb
5
Have previously visited this hotel on more than one occassion and it has definately declined.
Pros:

Location and view were great. Liked the extra turret space off the room but in need of new windows and decoration.

Cons:

Noisey radiator, draughty windows, smell of damp in the room and layout of bathroom very awkward and small. Shower absolutely hopeless.

2026-09-11 • via Nuitee
D
David • extended_group • gb
8
Exceptional views and location made it a really enjoyable stay even though the hotel itself is tired
Pros:

The view from the room was exceptional - harbour and sea view from the bed. The location of the hotel is perfect and that was why I rated it so highly despite the fact that the hotel itself was old and tired and you had to run the shower for over 2 minutes before any hot water came out, which on the first day resulted in me thinking it was not working. The staff were very friendly, though they were all teenagers. All in all the price was worth every penny for the view - from the rom and the terrace bar area it was exceptional.

Cons:

There is no question the hotel is old and tired, but the location and view made up for it. The car park was free because the cameras weren't working, but that would have been a big irritation if I had been charged parking as well as the cost of the hotel stay, seeing as it is the car park of the hotel.

2026-09-10 • via Nuitee
H
Holly • couple • gb
10
Can’t wait to return!!
Pros:

Absolutely stunning property, In a gorgeous location with the most helpful and lovely staff.

Cons:

Property wasn’t the most modern but that’s to be expected. Still an exceptional stay.

2026-09-09 • via Nuitee
G
Gemma • solo_traveller • gb
9
2026-09-09 • via Nuitee
N
Nicola • couple • gb
8
2026-09-09 • via Nuitee