Hotel Mezzo

Hotels
7.7 (177 reviews)
532, Batu 3 1/4, Jalan Cheras , Kuala Lumpur , MY
+60 3-9202 9210

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Comfortable beds
Cons:
Dirty and smoky environment
No hand soap available
Poor room ventilation

Categories

Cleanliness
4.7
The hotel is dirty and smells like smoke due to poor ventilation and smoking policies.
Service
8.7
Friendly service, though staff behavior regarding tourism tax was questionable.
Location
9.2
The location suited the guests' needs and was convenient.
Room Quality
6.7
Rooms are poorly ventilated and have maintenance issues.
Amenities
7.2
Some amenities were lacking (e.g., no hand soap).
Value for Money
8.7
Inexpensive accommodation that meets basic needs.
Food and Beverage
8.2
Good food options nearby.
Overall Experience
8.2
It meets expectations for a short stay but has notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:33

Property Description

Convenient Location
Hotel Mezzo is strategically located near major attractions in Kuala Lumpur, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
Each room at Hotel Mezzo is well-appointed with modern amenities including a flat-screen TV, air conditioning, and a private bathroom. You can relax in a cozy seating area and enjoy a restful night's sleep with our quality bed linen.

Convenient Facilities
Our hotel offers convenient facilities such as a shared kitchen, 24-hour front desk, and luggage storage to ensure a hassle-free stay for our guests.

Experience convenience and comfort at Hotel Mezzo - book your stay now for an unforgettable Kuala Lumpur getaway!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.7
Based on 177 reviews
Cleanliness: 4.7
Service: 8.7
Location: 9.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
S
Syazliana • family_with_children • my
10
2026-09-19 • via Nuitee
J
Jia Yue • couple • my
7
2026-08-21 • via Nuitee
P
Paul • solo_traveller • us
8
If all you need is a place sleep with virtually no amenities, then this hotel is adequate for one.
Pros:

The hotel was quiet, had good air conditioning, and very helpful staff. The room was cleaned daily and was done very professionally. The room was adequate, but austere for one person, but definitely too small for two or more people.

Cons:

There was no breakfast - the hotel has no dining capability. The queen size room is extremely small with no desk or anything to put luggage on except the bed itself. The television only had five working channels - and only one was in English (with all the capabilities available in every other country I have traveled in, this was the worst). With no desk or even a chair, I had to go out in the lobby to work on my laptop or do paperwork - not the best situation.

2026-08-11 • via Nuitee
D
Diani • solo_traveller • my
7
Pros:

Nyaman

Cons:

Jauh

2026-07-20 • via Nuitee
Y
Yoke yee • couple • my
6
2026-07-16 • via Nuitee
L
Lai • solo_traveller • my
7
2026-06-16 • via Nuitee
K
Kamilya • solo_traveller • fr
8
2026-05-10 • via Nuitee
S
S LET YA • solo_traveller • ph
7
Its convenient location makes my travel easy and efficient and I would like to stay there again.
Pros:

The location is great and it is not that far from the train station so it is convenient for first-time visitors.

Cons:

The hotel did not provide toothbrushes or toothpaste, which may be inconvenient for guests who do not bring their own; providing small complimentary sets would improve the experience.

2026-05-06 • via Nuitee
J
Junyuan • solo_traveller • my
8
2026-05-05 • via Nuitee
N
Nurin • solo_traveller • my
8
2026-04-16 • via Nuitee
I
ivy nadia • solo_traveller • my
8
2026-04-15 • via Nuitee
R
RJ • solo_traveller • au
6
Pros:

Location suitable for my needs. Inexpensive, but has challenges, nevertheless okay for a short stay

Cons:

Beds and pillows too hard and uncomfortable.

2026-03-31 • via Nuitee
M
MUHAMMAD AZRIL • solo_traveller • my
10
2026-03-23 • via Nuitee
M
MUHAMMAD AZRIL • solo_traveller • my
10
2026-03-23 • via Nuitee
T
Thor • couple • my
3
2026-03-01 • via Nuitee
E
Emylia • family_with_children • my
7
2026-02-13 • via Nuitee
Y
Yasmin • solo_traveller • de
10
Pros:

The room was so clean and comfortable! The staff were very friendly and helpful. I would recommend this hotel...

Cons:

Just the busy road opposite the hotel. It took quite long to cross over. But that is a luxurious problem. :-)

2026-01-25 • via Nuitee
F
Faith • extended_group • my
1
2026-01-20 • via Nuitee
S
Sandy Ang • solo_traveller • sg
8
very good budget stay to explore 'local' kuala lumpur
Pros:

Very good value air-conditioned room with ensuite. everything was clean. nice touch to have hairdryer, bottled water, tv, lift. room was serviced daily with new towels provided and bottled water replenished. straightforward checkin and checkout (MYR50 deposit was paid in cash and refunded promptly when at checkout). i was ok with a room without window because the price was so low. within 30mins walking distance is two big shopping malls. the surrounding area also has plenty of local eateries, massage, facial, hair salons which are also very good value.

Cons:

nothing really. on fri night i could hear voices of other guests but only for a couple of minutes. the night before was completely quiet.

2026-01-17 • via Nuitee
M
Mohamad Fazli • family_with_children • my
7
Saya bagi 4 bintang
Pros:

Hotel memang tiada sarapan.

Cons:

Kemungkinan tidak boleh diperbaiki... Kawasan padat... Parking susah.

2026-01-16 • via Nuitee