Elina Hotel

Hotels
8.2 (51 reviews)
Pamporovo , Pamporovo , BG

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Free
Children allowed

Facilities

Ski storage
Billiards or pool table
Free wired internet
Access to nearby indoor pool
Playground on site
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Good food (fresh, tasty, plentiful)
Excellent location near ski slopes
Clean and cozy hotel
Friendly/helpful staff (notably Vlatko)
Daily housekeeping and linen service
Spacious triple-room configuration
Cons:
Spa/pool crowded with children or not working
Pool limited hours or closed unexpectedly
Insufficient drying/storage for ski boots and equipment
Reception issues (honesty) and some unfriendly staff
Staff language barrier (limited English)
Some outdated furniture

Categories

Cleanliness
8.6
Guests consistently reported the hotel is clean and praised daily housekeeping and regular linen/towel changes.
Service
7.6
Mixed service: standout praise for individual staff (notably Vlatko) but reports of unfriendly reception, language barriers and isolated front-desk issues.
Location
8.8
Very positive: quiet, forest setting and very close to the ski center/pistes (about 5 minutes by car).
Room Quality
8.6
Generally positive: warm rooms, triple room configuration praised (actually two rooms) and routine room upkeep noted.
Amenities
6.8
Mixed-to-negative: spa/pool issues (crowded with children, pool sometimes closed or not working, limited opening hours) and insufficient drying/storage for ski equipment.
Value for Money
8.4
Viewed as good value by multiple guests; reviewers noted price-quality correspondence and overall reasonable expectations met.
Food and Beverage
8.6
Positive: food described as fresh, tasty and plentiful; breakfast considered diverse and adequate.
Overall Experience
8.2
Overall favorable with many saying they'd return, though experiences were tempered by SPA/pool limitations and some staff-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:52

Property Description

Tranquil Nature Retreat
Nestled in the serene green woods of Pamporovo, Elina Hotel offers a peaceful escape near Ski Center 1 and a convenient bus stop.

Luxurious Amenities
Guests can indulge in complimentary access to an indoor heated pool, salt room, sauna, steam bath, and fitness centre. Families with children will appreciate the indoor playground.

Culinary Delights
Savor international dishes, authentic Bulgarian cuisine, and a variety of beverages in the charming restaurant and bar, complete with a cozy fireplace and a billiard table.

Experience the perfect blend of relaxation and adventure at Elina Hotel. Book your stay now!

Important information:

A deposit via bank wire is required to secure your reservation when booking without a credit card. The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 51 reviews
Cleanliness: 8.6
Service: 7.6
Location: 8.8
Room Quality: 8.6
Amenities: 6.8
Value for Money: 8.4
Food and Beverage: 8.6
Overall Experience: 8.2
M
Marilena • extended_group • ro
10
Reușit
Pros:

excelent

Cons:

personalul de la Recepție mai onest

2026-03-24 • via Nuitee
P
Plamen • family_with_children • bg
10
Pros:

Хотелът е чист, уютен и много топъл. Добра локация спрямо пистите, отдалечен от други хотели и с достатъчно паркоместа. Храната беше свежа, вкусна и в предостатъчни количества. Спа зоната е приятна и водата в басейна е топла. Кореспондира цена - качество.

Cons:

Не достатъчно обособени места за сушене на ски обувки и ски екипировка.

2026-03-11 • via Nuitee
A
Alik Kudlaenko • family_with_children • ua
9
2026-03-10 • via Nuitee
M
Mihail • couple • bg
10
2026-03-08 • via Nuitee
V
Vassilev • family_with_children • us
7
Relaxing
Pros:

Food and location

Cons:

Salt room and the pool

2026-03-06 • via Nuitee
• couple • ro
10
2026-03-04 • via Nuitee
M
Miroslav • family_with_children • bg
10
2026-03-02 • via Nuitee
Анелия • couple • bg
8
Хареса ни, пак ще дойдем.
Pros:

Задоволителна, достатъчна.
Много добро обслужване от персонала, Влатко.
Каквото поискаш, нямаше проблем.

Cons:

Единствено лош късмет, не работеше басейна.

2026-03-02 • via Nuitee
M
Marina • family_with_children • rs
10
Pros:

All compliments to the wonderful Vlatko!

Cons:

The SPA centar is full of children ,so theres no chance to relax!!!!!!

2026-02-26 • via Nuitee
T
Traian • extended_group • ro
9
frumos, poate vom mai reveni...
Pros:

Ne-a placut faptul ca o camera tripla a insemnat de fapt 2 camere (nu ca in alte parti 1 camera dubla + pat suplimentar), micul dejun relativ divers, locatia in mijlocul naturii si foarte aproape de partie (aproximativ 5 min de mers cu masina). Au venit in fiecare zi sa ia gunoiul din camera si ne aranjau asternuturile si la 2 zile ne schimbau prosoapele.

Cons:

Nu ne-a placut piscina care avea apa cam calduta spre rece si era deschisa doar pana la ora 19.00, personalul nu stia limba engleza ceea ce ne ingreuna comunicarea, la masa de biliard am fost dati la o parte sa mai joace si altii, dupa ce cumparasem deja jetoane.

2026-02-23 • via Nuitee
F
Florin • extended_group • ro
7
De luat in calcul dc nu aveti asteptari foarte mari
Pros:

Pozitionarea. In padure, liniste si foarte aproape de ski center. Camerele calduroase. Se facea curatenie zilnic.

Cons:

Mobilier invechit.
Personal nu foarte prietenos.
Mancare decenta.

2026-02-23 • via Nuitee
F
Florentina Cristina • family_with_children • ro
10
Recomand!!
Pros:

Locatie superba

Cons:

Mobilierul cam vechi, dar este curat!!

2026-02-13 • via Nuitee
T
Tolga • solo_traveller • tr
10
2026-01-29 • via Nuitee
N
Nurten • family_with_children • tr
10
Pros:

Çalışanlar güleryüzlü, yemekler açıkbüfe, çeşit olarak yeterli ve lezzetliydi, odalar ve otel genel anlamda sıcak, konum olarak sessiz ve sakin beklentimizi karşıladı, pistlere ulaşım araçla mümkün, yakınlarda yürüme mesafesinde kayağı yeni öğrenecekler için küçük bir alıştırma pisti var 😊

2026-01-27 • via Nuitee
G
gökhan • family_with_children • tr
9
2026-01-26 • via Nuitee
A
Androv • family_with_children • bg
9
2026-01-26 • via Nuitee
M
MUSTAFA • extended_group • tr
8
2026-01-24 • via Nuitee
Иван • family_with_children • bg
9
2026-01-24 • via Nuitee
Özcan • extended_group • tr
8
Güzeldi
Pros:

Fiyat ve performans açısından çok iyiydi.Sicaktı.Konumu iyiydi.Kahvalti ve akşam yemeği iyiydi.Ancak son iki gün az müşteri olduğu için sanırım serpme kahvaltı ve akşam yemeği içinde bir iki çeşit üzerinden seçim yaparak yemek aldık.Calısanlar çok güler yüzlüydu.

Cons:

Kahve bardağını kahvaltı dışına çıkarmayın şeklinde küçük bir uyarı aldık.Orta yerde kahve için bir otomat olabilir.Odada kahve için su ısıtıcı olabilir bunun eksikliğini hissettik.

2026-01-22 • via Nuitee
R
Radu • solo_traveller • ro
8
2026-01-22 • via Nuitee