Grand Fiesta Americana Puebla Angelópolis

Hotels
•
Grand Fiesta Americana
9.2 (297 reviews)
Calle Osa Mayor Número 2507 Col. Concepcion las lajas , Puebla , MX
+52 800 504 5000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
High breakfast prices
Cleanliness issues
Food quality concerns

Categories

Cleanliness
8.75
Some reviews mentioned issues with cleanliness, especially regarding room service.
Service
9.72
Staff was frequently praised for their helpful and kind demeanor.
Location
10
Hotel location was consistently highlighted as excellent and central.
Room Quality
9.21
Rooms were described as clean and comfortable, though some reported issues with furnishings.
Amenities
9.24
Amenities were generally appreciated, with some areas needing improvement.
Value for Money
8.7
Dinner and breakfast prices were considered high compared to local options.
Food and Beverage
8.25
Several reviews suggested there were improvements needed in food quality and breakfast variety.
Overall Experience
9.74
Positive experiences overall with some concerns on specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:07

Property Description

Luxurious Accommodations
Experience comfort and style in our rooms equipped with flat-screen TVs and modern amenities. Rest and rejuvenate in our private bathrooms with complimentary toiletries.

Gourmet Dining
Indulge in a culinary journey at Barro Azul restaurant, led by our talented executive chef Iván Pérez. Savor local and international cuisine that will tantalize your taste buds.

Relaxation and Entertainment
Unwind by the outdoor pool, pamper yourself at the spa, or sip on expertly crafted drinks at Sunset by Sky bar with breathtaking panoramic views. Your perfect getaway awaits at Grand Fiesta Americana Puebla Angelópolis.

Important information:

Please note that dogs will incur an additional charge of 1,900 MXN or 100 USD per day, per dog.
The property can only accommodate dogs with a maximum weight of 20 kg or less.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

9.2
Based on 297 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.25
Overall Experience: 9.74
E
ERIKA • family_with_children • mx
9
Pros:

La atencion del personal excelente, la comida tanto room service, como el restaurante, deliciosa.

Cons:

la alfombra

2026-11-03 • via Nuitee
C
CLAUDIA • couple • mx
9
2026-11-01 • via Nuitee
J
JUAN CARLOS • family_with_children • mx
10
Mejorar cables de tv a HD paquetes premium de calidad
Pros:

Las instalaciones y habitaciones limpias

Cons:

La programación deberían tener paquetes premium en canales de HD como los que ofrecen Izzy, SKY, u otras empresas del sector ya que como hotel de lujo debería tener estos canales

2026-10-29 • via Nuitee
G
grayeb • couple • mx
10
La señorita que me atendió fue muy atenta y me ayudó a resolver el tema de mi reserva muy ágil y amable
Pros:

Ubicación y habitación

Cons:

Nada

2026-10-20 • via Nuitee
J
jorge antonio • solo_traveller • mx
10
2026-10-16 • via Nuitee
宮崎 • solo_traveller • jp
10
2026-10-12 • via Nuitee
A
Aurelio • solo_traveller • mx
10
2026-09-07 • via Nuitee
J
Jimarez • couple • mx
9
2026-09-03 • via Nuitee
E
ERIC • solo_traveller • pe
10
2026-08-30 • via Nuitee
A
Aurelio • solo_traveller • mx
10
Pros:

Atención

Cons:

Todo bien

2026-08-24 • via Nuitee
E
Efrain • solo_traveller • us
10
2026-08-22 • via Nuitee
L
Leonardo • couple • pa
10
Pros:

Siempre que voy a Puebla me quedo allí. 10/10

2026-08-18 • via Nuitee
D
David • solo_traveller • mx
10
Servicio con calidad
Pros:

Las camas aunque estaban un poco altas para mi mma lo resolvieron con un bsnquito muy atentos, la regadera increible como lluvia en playa y cuando tenia una queja se disculpaban y lo renediaban o compensaban

Cons:

Pues que para el precio de los alimentos los escatimen con peso en gramos. Si una pechiga o carne es cara debe tener tamaño grande al menos y a veces venia mas pequeña y querian cobrar lo mismo yo compro pechugas en el suuper mas geades q la q en algun dia me dieron y por el precio de una compro 5

La q me oarace q era encargada en la receocion el dia q llegue aunq me atendio bien de pronto note q hacia cara

Fuera de es siempre amables todos y serviciales

2026-08-16 • via Nuitee
J
Jose • solo_traveller • mx
10
Gran opción para visitar puebla.
Pros:

Excelente ubicación y servicio.

2026-08-15 • via Nuitee
T
Tomas mim • solo_traveller • kr
10
2026-08-12 • via Nuitee
V
Valentin M • couple • mx
10
2026-08-10 • via Nuitee
M
Mario Peña • couple • mx
10
excelente
Pros:

la ubicación

Cons:

costo

2026-08-06 • via Nuitee
B
Bernd D. • extended_group • de
10
Wiederholbar.
2026-08-04 • via Nuitee
E
Efrain • solo_traveller • us
10
2026-08-03 • via Nuitee
A
Adriana • solo_traveller • mx
8
2026-06-14 • via Nuitee