Hotel Grand Terrace Chitose

Hotels
7.1 (1928 reviews)
Honcho 4-4-4 , Chitose , jp

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for ¥550 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1928 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
H
Hiroshi couple jp
8
2026-07-26 via Nuitee
R
rodger solo_traveller gb
10
2026-07-25 via Nuitee
H
HIROSHI solo_traveller jp
8
2026-07-25 via Nuitee
花梨 extended_group jp
6
安かったので文句は言えないのかも。
Pros:

値段が安かった。ロビーが広かった。

Cons:

チェックインの係の人が愛想なく、ほとんど何も説明しなかったので印刷物を読んだ。
女性浴場が狭かった。

2026-07-25 via Nuitee
I
IKUO solo_traveller jp
8
飛行機待ち宿
Pros:

風呂が有った

Cons:

ニ段ベッドの上だった

2026-07-24 via Nuitee
K
KATSUMI extended_group jp
10
Pros:

朝食が良かったです✨

2026-07-24 via Nuitee
T
takashi solo_traveller jp
5
Pros:

ドミトリー形式なので、値段は安かった。

Cons:

洗顔したり、ドライヤーをかけるスペースが無かった。部屋の近くに洗面所は二つ有るが、音がするので使えない。ドライヤーは風呂場に1つだけ。

2026-07-24 via Nuitee
solo_traveller jp
9
Pros:

2食付でのコスパ最高!

Cons:

大浴場かホテルの規模の割に小さかった
バイク専用屋根付き駐車場が有ればなお良かった

2026-07-23 via Nuitee
T
Takeyasu couple jp
8
2026-07-23 via Nuitee
T
Toshikatsu solo_traveller jp
5
2026-07-23 via Nuitee
H
HIROMI extended_group jp
6
利便性が高いホテルだと思います。
Pros:

千歳空港から近く、この時期千歳市内でリーズナブルで宿泊出来ました。

Cons:

特にありません。

2026-07-23 via Nuitee
S
Soul extended_group us
10
2026-07-23 via Nuitee
H
Hisako solo_traveller jp
8
2026-07-23 via Nuitee
Y
YUYA solo_traveller jp
6
Cons:

滞在時間が短いのですが、椅子の塗装が禿げていたり読書灯が片方つかなかったりと小さなことですが気になるところがありました。

2026-07-22 via Nuitee
A
ARAKAWA solo_traveller jp
7
2026-07-22 via Nuitee
A
Ayumi solo_traveller jp
10
Pros:

別館浴場があり、ゆっくりできた

Cons:

とくにない

2026-07-21 via Nuitee
S
Suzuki solo_traveller jp
8
2026-07-21 via Nuitee
M
Masatada family_with_children jp
6
Pros:

送迎バス

2026-07-21 via Nuitee
Y
YUUTO solo_traveller jp
10
Pros:

室内の清潔感と必要最低限の洗練された空間

2026-07-20 via Nuitee
Y
YOSHIKAZU couple jp
7
2026-07-20 via Nuitee