Hotel Grand Terrace Chitose

Hotels
7.1 (1841 reviews)
Honcho 4-4-4 , Chitose , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for ¥550 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1841 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
H
hidetugu • solo_traveller • jp
6
2026-05-23 • via Nuitee
一弘 • solo_traveller • jp
7
大浴場有り
Pros:

元ホテル日航だった所なのでホテル自体の作りは良いと思います。
大浴場が有りました。
バスの送迎が夕方以降は空港からホテル
朝はホテルから空港に出ています。
千歳駅から札幌方面に行く場合は千歳駅に立ち寄ってくれます。
朝の送迎は、ホテル到着時にフロントで予約が必要

Cons:

トイレが遠い。
トイレに行くのにフロントの前を通って行かなくてはならない。

2026-05-23 • via Nuitee
T
takashi • solo_traveller • jp
7
2026-05-22 • via Nuitee
貝守 • solo_traveller • jp
4
Pros:

プライベートキャビンと言うものを初めて体験した。安い点は良かった。

Cons:

回りの雑音がやはりダメだった。

2026-05-22 • via Nuitee
N
NAGATOMO • solo_traveller • jp
8
2026-05-22 • via Nuitee
N
NAGATOMO • couple • jp
8
2026-05-22 • via Nuitee
H
Hole • couple • de
8
Pros:

Es gab nur freien Kaffee, hätte aber gern Kakao gehabt. Kein Frühstück gebucht wegen früher Abreise. Transfer zum Flughafen problemlos und schnell (10 Minuten).
Onsen war gut.

2026-05-21 • via Nuitee
K
kondo • solo_traveller • jp
8
Pros:

大浴場がありコスパとスタッフの対応もgoodですね！

Cons:

部屋が少し狭いね〜

2026-05-20 • via Nuitee
S
Sergey • solo_traveller • il
9
2026-05-19 • via Nuitee
K
Kota • couple • jp
7
2026-05-18 • via Nuitee
H
HONDA • solo_traveller • jp
10
2026-05-18 • via Nuitee
H
Heizo • extended_group • jp
8
2026-05-17 • via Nuitee
W
Wachaleewan • solo_traveller • th
10
2026-05-17 • via Nuitee
X
XIAO HONG • solo_traveller • jp
8
2026-05-17 • via Nuitee
I
Isamu • solo_traveller • jp
8
2026-05-16 • via Nuitee
T
Thanaphol • solo_traveller • th
8
แล้วเราจะพบกันอีกบริการยอดเยี่ยมคุ้มค่าเงินแบบนี้ผมจะกลับมา
Pros:

ความกว้างขวางของที่นั่งเล่น มีห้องนวดไฟฟ้า มีห้องเล่นสำหรับเด็ก ตรงนี้ขอชื่นชมว่าโรงแรมทำได้ดีมาก
มีบ่อน้ำร้อนสาธารณ่ให้แช่ อาหารเช้าเปิดเช้ามากทำให้ได้ทานก่อนขึ้นบินไฟลท์เช้า มีรถรับส่งถึงสนามบิน แสดงถึงความเอาใจใส่และความต้องการเป๋นอย่างดี ประเภทห้องพักมีให้เลือกตรงความต้องการหลายรูปแบบ ผมจะมาอีกในเร็ววันนี้แน่นอน จากนักท่องเที่ยวชาวไทย I ❤️ Japan

Cons:

ผมไม่เห็นมีอะไรที่ต้องไม่ชอบเลยสักเรื่อง ดีคือดีจริงๆ

2026-05-14 • via Nuitee
K
Kumiko • solo_traveller • jp
7
期待通り
Pros:

ウエルカムドリンクや夜食。また空港への送迎。

Cons:

部屋の埃

2026-05-13 • via Nuitee
勝弘 • couple • jp
8
2026-05-11 • via Nuitee
池田 • family_with_children • jp
9
2026-05-11 • via Nuitee
中田 • couple • jp
8
また利用したい。
Pros:

ホテルのロビーなど清潔でした

Cons:

大浴場が設備されてることは旅行者にとってはとてもありがたいことですが、もう少し清潔にして頂きたいです。

2026-05-11 • via Nuitee