Hotel Grand Terrace Chitose

Hotels
7.1 (1904 reviews)
Honcho 4-4-4 , Chitose , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for ¥550 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1904 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
M
MAKIO • extended_group • jp
8
Pros:

サービスのコヒーが美味しかった。

Cons:

３人で寝る場所が狭かった。

2026-07-04 • via Nuitee
ヨシノリ • solo_traveller • jp
4
普通
Cons:

部屋にインスタントコーヒーが飲みたい

2026-07-02 • via Nuitee
C
CHI KEUNG • couple • hk
7
2026-07-01 • via Nuitee
F
fumiko • couple • jp
8
Pros:

レストランでの夕食が宿泊者割引がありリーズナブルでとても美味しかった

2026-07-01 • via Nuitee
M
Manabu • solo_traveller • jp
8
ゆっくりできました。
Pros:

広かった

Cons:

もう、建物含めて古くなってきたなと感じる
大浴場が意外と狭かった

2026-07-01 • via Nuitee
むく・ • solo_traveller • jp
6
Pros:

コスパの良さ

Cons:

キャビンのセキュリティ面

2026-06-30 • via Nuitee
栄人 • solo_traveller • jp
10
時期によっては破格の安さで利用できます
Pros:

時期にもよりますが、圧倒的に安いです。
宿泊者が無料で利用できるサービスも豊富で、前後に新千歳空港を利用する場合は無料送迎があるのでより恩恵があります。

Cons:

大浴場が混雑しやすい点と、冷暖房の影響で体感室温が高くなるであろう点は気になりました。

2026-06-29 • via Nuitee
Y
Yukiko • family_with_children • jp
7
まーまー
Cons:

フロントの方が一方的に説明して直ぐに理解がしにくかった
高齢なこともあり…
大浴場もある説明がほしかった

2026-06-29 • via Nuitee
T
Tim • solo_traveller • de
6
Für eine Nacht zu teuer
Pros:

Nah am Flughafen

Cons:

Laute Klimaanlage, alte Einrichtung - dafür zu teuer

2026-06-29 • via Nuitee
齋藤 • solo_traveller • jp
4
Pros:

特になし

Cons:

カプセルホテルの様だった。
それなら料金は高過ぎ。

2026-06-28 • via Nuitee
K
KIYOSHI • solo_traveller • jp
5
まぁまぁ
Pros:

部屋が　綺麗でした

Cons:

お風呂　小さすぎ

2026-06-28 • via Nuitee
H
HSIYU • extended_group • tw
8
2026-06-26 • via Nuitee
I
isamu • solo_traveller • jp
10
Pros:

ロビーが広く快適でした

2026-06-25 • via Nuitee
M
masayuki • solo_traveller • jp
1
Pros:

コーヒーが飲めた

Cons:

鍵もドアもなかった

2026-06-25 • via Nuitee
T
Toshiyuki • solo_traveller • jp
5
Pros:

町に近い

Cons:

トイレが部屋の近くになくロビーに出なくてはならない。

2026-06-24 • via Nuitee
T
tatuhide • solo_traveller • jp
8
Pros:

宿泊費が安かった。

Cons:

特に気になるところはなかったです。

2026-06-23 • via Nuitee
T
Takagi • solo_traveller • jp
5
2026-06-23 • via Nuitee
A
Antonia • family_with_children • us
8
Great airport hotel
Pros:

We stayed one night before an early AM flight and found the hotel was exactly what we needed. Comfortable, not too expensive, decent breakfast, and a kids playroom that made my preschooler very happy.

2026-06-23 • via Nuitee
R
rikako • family_with_children • jp
7
Pros:

フロントの方の柔軟な対応ありがとう御座いました。

2026-06-23 • via Nuitee
K
kazuhiro • solo_traveller • jp
7
2026-06-23 • via Nuitee