Four Points by Sheraton New York Downtown

Hotels
•
Four Points by Sheraton
8.1 (3606 reviews)
6 Platt Street , New York , US
+1 212-273-9388

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of the property
Cons:
Small room sizes
Inconsistent service

Categories

Cleanliness
8.43
General comments on cleanliness were positive, with specific mentions in multiple reviews.
Service
7.9
Service was noted as inconsistent with issues mentioned regarding staff responsiveness.
Location
9.44
Consistently praised for being close to attractions and easily accessible.
Room Quality
7.39
Comments indicated small room sizes and mixed experiences.
Amenities
7.92
Amenities like the fitness center were mentioned positively, but issues with lifts noted.
Value for Money
7.38
Multiple mentions of high prices, especially for NYC, affecting perception of value.
Food and Beverage
7.43
Breakfast quality was critiqued, with limited options reported.
Overall Experience
8.9
Overall sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Prime Location

Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.

Modern Amenities

Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.

Fitness Center

Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.

Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.

Important information:

Please note, guests must be at least 21 years old to check in.

Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25.

Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8.1
Based on 3606 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
J
Joni • couple • us
9
2026-09-18 • via Nuitee
S
SILVIO • couple • br
8
2026-09-17 • via Nuitee
M
Maria Jesus • extended_group • es
9
Pros:

Buena situación, cerca del metro y se puede ir tranquilamente andando a coger el ferry a State Island y a la estatua de la libertad y al One World Trade Centre. Tiene cerca sitios para comer. La habitación estaba bien.

Cons:

El aire acondicionado hacía bastante ruido.

2026-09-15 • via Nuitee
P
Pierpaolo • extended_group • it
8
Pros:

CAMERA PULITA , GRANDE

Cons:

TUTTO

2026-09-15 • via Nuitee
G
GRETA STAPLETON • solo_traveller • us
10
Pros:

Customer Service was excellent!!!

2026-09-15 • via Nuitee
N
nicolas • couple • ar
5
Pros:

-

Cons:

El ascensor casi se cae

2026-09-13 • via Nuitee
C
Camille • extended_group • fr
9
2026-09-13 • via Nuitee
A
Alexander • couple • pe
8
Bueno pero el check in pésimo
Pros:

buena ubicación cerca del metro y de varios negocios , hay mucha basura por la zona pero creo que es común en Nueva York .

Cons:

Llegamos de madrugada queríamos descansar y entrar a la habitación lo mas rápido posible y todo fue al contrario . se demoro casi una hora en el check in ,al final no nos dio llave nos abrió la puerta con su tarjeta para poder ingresar , al dia siguiente recién pudieron entregarme la tarjeta del hotel

2026-09-13 • via Nuitee
C
charef • couple • fr
8
Tres bon emplacement
Pros:

Emplacement parfait
Très bon quartier avec beaucoup de restos , métro à 4 min
Pont de Brooklyn à 10 min à pied

Cons:

La femme de chambre a oublié de faire la chambre une fois pendant le séjour

2026-09-12 • via Nuitee
J
Jovana • extended_group • me
8
2026-09-11 • via Nuitee
M
Matos Carreta De Almeida • solo_traveller • br
10
2026-09-11 • via Nuitee
Z
Zamzam • extended_group • gb
8
2026-09-11 • via Nuitee
A
alvaro • solo_traveller • es
6
2026-09-11 • via Nuitee
M
Michael • extended_group • us
9
Pros:

Location

Cons:

cost

2026-09-11 • via Nuitee
J
Jordi • solo_traveller • es
9
2026-09-10 • via Nuitee
S
Sandro • extended_group • ch
6
Ist Okay, gibt einige Punkte die bei uns nicht gut waren.
Pros:

Die Lage des Hotel ist sehr zentral, U-Bahn Station Foulton Street ist 5min Gehweg entfernt (fast alle Linien fahren dort aus). Zudem sind die Sehenswürdigkeiten in Lower Manhatten alle gut zu Fuss erreichbar.
+ Bett war top, bequem
+ Grosses geräumiges Zimmer
+ Klima funktionierte gut
+ Check-In und Out war einfach
+ Gepäck kann nach Check-Out noch dort gelagert werden

Cons:

- Zimmer wurde zum Teil erst spät am Nachmittag geputzt
- Zum Teil waren Bettdecke oder Kissenbezug nicht ganz sauber
- Keine Minibar/Kühlschrank im Zimmer
- Spühlung der Toilette spühlte einfach von selbst zwischendurch, war mühsam beim schlafen
- Zum Teil nicht ganz so sauber im Zimmer
- Gym war nicht gut ausgestattet, nicht mal Kurzhanteln waren alle vorhanden

2026-09-10 • via Nuitee
R
Robert • solo_traveller • hu
10
2026-09-09 • via Nuitee
M
Manuel Nicolas • solo_traveller • gb
10
2026-09-09 • via Nuitee
L
Laurent • extended_group • fr
7
Pour le cœur de New York c'est pas si mal
Pros:

Le café à disposition le matin, et dans ka chambre. la gentillesse du personnel

Cons:

Le lit est petit pour 2 personnes, il faut aimer dormir collé. la chambre est très petite pour 3 ou 4. Difficile d'avoir 3 valises.

2026-09-09 • via Nuitee
J
June • family_with_children • fr
10
Excellent stay.
Pros:

The location, the cleanliness, the helpful and kind staff, the quietness.

Cons:

Nothing

2026-09-09 • via Nuitee